What did you like best about Minton's Lumber & Supply?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/21/2005 and 11/20/2007. Customer last names have been initialized for privacy. 

"They are not Home Depot. They give you personal attention and personal service." —A.S.C.

"The service" —Linda F.

"They were really helpful with us." —A.B.P. 

"We use them all the time, they are great to work with, we've been using them for ten years." —A.T.C. 

"They are trying to compete with Home Depot." —A.B.  

"Everything" —A.C.D. 

"The phone call from Diamond Certified!" —A.M.S. 

"The personnel are cooperative and friendly." —B.E. 

"I like everything, the service the material and the  convenience." —B.C.C. 

"Their inventory on hand; they carry a wide variety." —B.M. 

"I know the owner personally, and the service has always been good." —L.B. 

"The delivery, they bring the lumber to my place and unload it for me." —B.W.A. 

"I've been working with Minton's for twenty three years. They supply me with excellent lumber, and great people to work with for years." —Mitchell B.

"The service desk " —B.C.C. 

"That it's a small store.  Sometimes it is worth it to spend a little more and get a good product rather than to go to Home Depot, pay less, and get an inferior product." —Bert B.

"The service that I get." —Frank B.

"Convenient location; good supply of wood products; high quality redwood" —C.K.T. 

"We find everything that we need." —C.P.S. 

"I get very good treatment, and I like the quality of the lumber." —Richard W.S.  
"The service is good overall. They always supply me every time I need something." —C.C. 

"Availability of what I need." —C.P.A. 

"They had what we needed ,and they extended our credit with no hassle." —C.I. 

"Their personnel" —Ralph F.

"They're local; the prices are okay; we can find what we need." —F.A.B. 

"Good service" —F.E. 

"They are close to home. We have an account and get good service." —W.H.F. 

"The people are very helpful." —G.J.L. 

"They have what we want." —G.C. 

"They were small, and they had people who knew what they were talking about." —Adam
G.

"The easy access to help." —Bennett G.

"The price was good and service excellent." —G.A. 

"I like the service, and I like Bill." —Don G.

"I like the quality of the merchandise, and the customer service." —Kevin G.

"I save a lot of time having them cut lumber so I can put it together." —G.A.C. 

"The proximity and the service is great." —G.C.C. 

"They've been pretty good for me ." —B.G.T. 

"The workers are personable so we get the attention we are requesting." —Greg S.

"We like the proximity to our home and that it's small and family-owned." —David B.

"They carry a good quality of products and offer a great customer service." —Matt W.

"They got a lot of stuff." —A.E. 

"Its local" —Mario B.

"The service is good" —Hector C.

"They're in the area, it's convenient for us." —F.T.C. 

"They're close by; they had what I needed." —W.F. 

"Convenience; customer care." —G.F. 

"I like everything, it is a well-run business." —G.P.M. 

"They are close to home, and I received lots of help." —Robert G.

"They're knowledgeable about the stock and materials they have." —C.M.H. 

"They have good products, and the employees are helpful." —B.L. 

"They have what I want in specialty items." —S.T.B. T.

"I know everyone and they take good care of me with their friendly service." —John B.

"They take good care of the customers need." —G.B.C. 

"Their staff is helpful and they have a good variety of product." —Barry B.

"They're just down the street." —B.B.C. 

"The people are courteous" —C.S.C. 

"They're an old-time hardware and lumber company.  we can get better quality lumber
there." —C.I. 

"Convenience" —C.S.C. 

"It's family owned and run." —F.I. 

"They are always friendly. They carry all those little tools that are hard to find." —F.B.C. 

"They were close, convenient and I can always get some advice." —Phil G.

"The quality of the redwood was good." —Dave G.

"Its close to my house, and I know the people that work there." —G.V. 

"They are very close and convenient, and they are a local business." —G.E.C. 

"They have good customer service and product availability." —H.K.C.  
"The convenience" —S.C. 

"They find things quickly and I can get out faster." —S.B. 

"Nice hardwood selection." —D.R.S. 

"The store is close by and does cut-to-order. They have a decent selection of hardware and wood supply." —G.T.E. 

"They moved their Saratoga lot and hired my next-door neighbor for a manager." —M.E.C. 

"Good selection of hardware and hand-tools." —B.C.  

"They have good hours." —F.C. 

"High quality" —Bob P.

"Convenience" —G.L. 

"It was very close to where I live." —Grant G.

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