Mortgage Brokers

Santa Clara County

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What is the best thing about Michael Ryan & Associates?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/9/2004 and 4/19/2008. Customer last names have been initialized for privacy. 

“He is very helpful, accommodating, and nice.” —Arce C.

“I have used Michael Ryan several times now, and each time, I have received excellent service.” —Cathy B.

“They are knowledgeable and honest.” —Jill S.

“The ease of the whole process” —Teresa A.

“Professionalism” —Thomas M.

“They were very straightforward.” —Dennis S.

“They took care of the paperwork in a timely fashion, they were very thorough, and they explained everything to me.” —Phyllis D.

“He tells to the truth.” —Louis A.

“His attention detail was great.” —Eric L.

“His efficiency” —Sylvia B.

“I liked his openness, as well as how he kept me in the loop. He has a very good program that explains the process of the loan, step by step.” —Teresa K.

“They are excellent and the whole staff is friendly. They return your calls and complete the work in a timely manner.” —Gabe L.

“They are straightforward.” —Sandra T.

“We like everything about them.” —Lucretia B.

“The accessibility” —Paul R.

"I ended up not doing what I had in mind, because Michael offered a different approach in terms of solutions. His interest in my individual needs was there, and he didn't tell me what to do, but he offered me great solutions and helped all the way through the process." —Audrey M.

"He shopped around for the best loans, and he was very knowledgeable." —Bjorn H.

"He was very thorough in doing the refinancing of our house and dealing with the will. Everything was perfect, and we've used them more than once."
—David P.

"He was very helpful, and he spent a lot of time explaining things." —Don J.

"He's very clear and honest." —Donnotla T.

"He was very personable and excellent in following through on everything." —Eric L.

"He is very personable, and it is obvious he will do whatever it takes to make sure the deal goes right."
—Fred M.

"Dealing with Michael Ryan & Associates was very easy." —Geno A.

"He is very creative and incredibly committed to finding the best deal." —Jenn M.

"He cares." —Jennifer M.

"I like his personalized customer service." —Jennifer K.

"They were very business-like, and they seemed to know what they were doing." —John A.

"He treated me like a human being. He was a good listener, and he gave me a lot of outside financial and b business advice." —John S.

"He is very personable, and he takes the time to get to know the client and the client's needs." —Leticia V.

"They are honest, and they really put a lot of effort in each transaction." —Majid A.

"He explained the situation very well, such as the pros and cons of each choice. He also provided us with plenty of options and different choices. When we made our final decision, there were no questions, no hassles. They've been great and we've already used them several times." —Mark P.

"I like that Michael tries to see the whole picture, instead of just selling the client a mortgage." —Mary S.

"They were very detailed-oriented in getting things right the first time, so we didn't have to keep doing the process over and over again." —Matthew L.

"He is a nice guy and very good at what he does."
—Peter C.

"He is very professional, and he knows his business."
—Phil P.

"He is friendly, quick, and enthusiastic. He did all the work, got me a small interest rate, and at the end I didn't have a million papers to sign. He even got my refinancing much quicker than a friend who was going through the same process." —Phyllis D.

"He is honest, and he does what he says he's going to do on time." —Richard P.

"I like that he is straight-forward and clear in the way he does everything." —Robert R.

"He keeps in contact with me." —Robert H.

"He gives you a personal touch. He will give you more than the time you ask for. He is down to earth, confident, and very aware of what's out there."
—Raonld C.

"He cared about my needs, and he was willing to do anything to help." —Rosenda P.

"He is very honest and I trust him one hundred percent. He is also friendly and easy to get in touch when I had questions." —Soheila A.

"He is very open, honest, and he gives personalized service." —Stacy N.

"He is very friendly." —Stephen A.

"I like that he handles everything, so I don't have to do anything." —Steve G.

"He made me feel very comfortable. He was prompt, reliable, honest, trustworthy, helpful, and forthcoming with information." —Ted S.

"He kept me informed of the situation at every turn, and never let anything fall through the cracks."
—Thomas O.

"The personal service and the follow-through"
—Warren E.

"I like that he returns phone calls, and he's very competent. He seems to handle problems better than his competitors. He finds problems before they come up, deals with lenders better than other mortgage brokers. " —Willie C.

"He spent a lot of time researching the loan market to fit our specific situation." —Chris O.

"He is very personable, and he maintains good contact and consistent follow up with his clients." —Dean M.

"The quick response" —Gretchen Z.

"He always tells us what he's doing, and keeps us up to date." —Jacky L.

"He is easy to work with." —Jerry W.

"They have a personal touch, and I felt well-represented by them." —John R.

"They provide good customer service and quick responses to inquiries." —John H.

"He is very personable. He also was able to get me very good rates, and he kept in touch." —Patrice L.

"I like the personal attention they provide with their service." —Paul R.

"I liked the personal service. He definitely expressed concern about our situation, and wanted to help in any way. When he found an issue, he brought it up immediately to our attention and solved the problem."
—Raul R.

"I like the personal and straight-forward approach."
—Robert F.

"He is really knowledgeable, ethical, and trustworthy. He talks to the client and asks a lot of questions, He also lays out the various options on the table, so that the client makes the final decision." —Ruth H.

"He is honest, and he will tell you flat out what the situation entails, whether you want to hear it or not." —Sandra T.

"They were upfront, responsive, and knowledgeable."
—Simon B.

"I like his sense of humor, and he's good in returning calls." —Gary F.

"It's been a while, but I recall that he was easy to work with and very personable." —James F.

"I like his integrity." —Marco M.

"He was very personable, he answered all my questions, and I didn't feel rushed." —Mike C.

"He presented us with good and solid product."
—David W.

"He is very friendly and upfront." —Harold R.

"He is very personable. He also was able to get me very good rates, and he kept in touch." —Richard L.

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