What did you like best about Mark L. Tannen - United Bank Card, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/26/07 and 12/6/07. Customer last names have been initialized for privacy. 

"He was really trying to find us a way we could save money and pointed out to me additional fees that the other company was charging me that I wasn't aware of. He was really thorough and went through everything. He saved me $125 a month. From beginning to end, he was good." —H. O. D.

"He is really patient and has a great personality. We're a brand new company. He came in and spent time training our people. He periodically checks in to ensure everything is running well. He even re-wrote some of the manuals for us and provided us with Clift Notes." —C. E. S.

"Their system is simple to use and they have excellent customer service. " - J. K. L.

"He's a really nice guy. Anytime I need him, he's there. He has all of the answers to my questions and thatís what I'm looking for." —L. M. D. C.

"Mark is just a straightforward guy and gives all the information you need and takes his time." —J. F. C. S.

"The fact that he was there, he was present every time we met. He came in and roughly understood our business here. He did everything in his power to meet our needs." —O. S. J.

"He's on top of everything. Anytime you need anything or have a problem, he's there." —M. D. P.

"He is very service oriented, which is hard to find these days." —M. B. S. A.

"Mark was very accommodating and easy to work with." —T. E.

"His follow-through and helpfulness" —C. P. H.

"I would say his creativity, flexibility and customer service." —B. R. A.

"Honesty, integrity and upfront about everything" —A. M. T.

"I am happy with his system and his work. My son is starting a business and is going to hire Mark's services." —C. A. S.

"Whenever we had problems, he would be there any time of the day or night. He cares about my business." —R. 76

"Customer service, he was there for us. It wasn't just a phone conversation. If we needed him, he would be available." —C. S.

"He's very responsive to any of our needs. If we need anything, he's on the spot and follows up." —R. F.

"The personalized attention and follow-through" —C. H. R.

"He's easy to communicate with and doesn't mind being asked to come by to help. " - B. S. J.

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