Real Estate - Home Inspection

Santa Clara County

Insight Home Services
Formerly Gillespie Home Inspection

(408) 871-9909

Serving the Bay Area


www.insightfulservices.com
kim@insightfulservices.com
Kim Herrera, Owner

SERVICES
Property Inspection
Partial Inspections (Crawl Space or Attic Only)
Homeowner Assoc. Document Review
Energy Audits

HOURS
Mon – Fri: 8am – 5pm
Telephone Support Available 24/7

CREDIT CARDS
MasterCard, Visa



Workers Comp Insurance
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 42 random customer surveys made since November 2007 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Weber Tractor Service has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1182.


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Survey Comments

Insight Home Services has been providing home buyers and sellers with critical information since 1993. Since its inception, Insight has inspected thousands of homes in the Bay Area. Their goal: to help home buyers and sellers make informed decisions on one of life’s biggest investments. Insight delivers an unbiased, 40-page report that contains a thorough evaluation of the property’s condition with pictures and drawings. The report includes detailed information in all major areas including roofing, plumbing, electrical, interior, appliances, heating, air conditioning, underlying structure and the building exterior and site. Insight reviews the inspection report three times before it is released to the client to ensure that information is complete and accurate. The reports are easy to understand and inspectors are happy to take time to clarify the information with the client. Insight delivers the report the next business day in both email and hardcopy format. Give them a call and let them help give you a full view of your home.
 
COMPANY PHILOSOPHY
“In our opinion, there is no such thing as a ‘bad house.’ We don’t set out to pass or fail a property; anything can be fixed. Our goal is to thoroughly document the status of the home and present them to the client in a constructive manner. We deliver our findings in a professional and unbiased way and are available by phone 24/7 to answer any questions. It’s this level of professionalism and service that sets us apart from the competition.”

EXCERPTED SURVEY RESPONSES
“I think they were very thorough and they did it quickly. They were also on time. I have used them quite a few times and I have not had any problems.”—Steve S.
 
“They had a really good layout of their inspection, lots of pictures, and good detailed descriptions on the inspection report. It was a really well put together package compared to some other inspections I’ve seen.” —Matthew D.

See Survey Comments

 

 


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