What did you like best about Gilroy Collision Center?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/7/07 and 6/14/08. Customer last names have been initialized for privacy. 

“They kept in contact with me. They let me know what was going on with my car.” —Andrea M.

“They were very easy to work with. They explained the whole thing in detail.” —Curtis C.

“The job that they did on the car and the way that they treated me” —Herbert C.

“They were able to fix the problem with the insurance company. They explained everything. They kept on top of everything all the way through.” —Jeff S.

“They were very personable, helpful, and accommodating to our situation.” —Jessica W.

“The convenience, their work is great. They do a great job in comparison to everyone else. They're a top notch operation.” —Joe C.

“They were fast and friendly. They worked with me when my car was damaged during a break in.” —Kristine M.

“They did a fast job with no problems.” —Maria S.

“Clean, efficient, and honest, I've had two cars repaired there.” —Raquel B.

“They cleaned the car when they were done.” —Daniel G.

“They did some pretty nice work.” —Gregory J.

“They did a good job and they did it pretty fast.” —Hector D.

“They have a great attitude. They are very professional.” —Huda D.

“They were very helpful, friendly, and nice. They updated me about everything.” —Lerma B.

“They were very friendly.” —Maria V.

“They had a good follow-up. They communicated well with me and they kept me informed about what was going on with my car.” —Ray B.

“It was pretty quick. They got my car back to me fast.” —April C.

“Their customer service, they were very thorough and they followed up.” —Dave M.

“Their employees were friendly.” —David T.

“They are friendly. Their professionalism is pretty good.” —John C.

“They helped me with the paperwork. The car looks good.” —Jose G.

“The work was good. They were very friendly.” —Joseph S.

“Quality” —Gail A.

“They are very accommodating. I have been working with them for ten years.” —Al S.

“They were very courteous, professional, and got the job done in a good amount of time.” —Virginia A.

“We have used their services for years. They are pleasant to do business with.” —Jim A.

“They were very nice, and the people that work there were honest.” —Alfredo A.

“They had really good prices.” —Henry A.

“They were courteous, and the person we spoke with was very attentive.” —Rodolfo A.

“The service was good, and they took care of things on time.” —Doug A.

“I needed a small repair done on my car, so I took it in and in no time, they were done. I haven't had any problems since.” —Robert A.

“Their friendly service and the quality of work that they performed” —Greg A.

“The quality of work and the organization” —Michael A.

“The quality” —David A.

“They were really helpful with all of our questions.” —Humberto A.

“The people that worked there were professional and knew what they were doing.” —Jerry A.

“He was quick.” —Maria A.

“They were upfront, and they stuck to the estimate, which is not often the case. They were good guys, top-notch all the way around.” —Edie A.

“They were very efficient with their time.” —Tamara A.

“They were easy to do business with, and they did what they said they were going to do.” —Fern B.

“They did what they said they were going to do, and there were no hidden charges.” —Bruce B.

“Everyone was very helpful and explained everything when there was a problem.” —Lavern B.

“They explained everything well, and they were friendly.” —Jeanie B.

“They give you a lot of attention and work with you. They covered all of our needs.” —Robin B.

“They seemed to be well organized and have a well-run business. We've used them several times and have been very happy with them.” —Ana B.

“Their timeframe was great, and the quality of the work was fine.” —Barbara B.

“They were efficient and said what they were going to do.” —Don B.

“Their service was very good, and they were nice people. Mike was just the greatest.” —Pearl B.

“They did a good job and completed it on time.” —Connie C.

“They followed through with what they were supposed to do. I thought the technicians were great, and they did a superb job on the paint. I think they are the best in the area.” —Donald C.

“They were very professional and took care of everything.” —Brent C.

“The communication was good, their accuracy, and the quality of the work was excellent. The customer service was good also.” —Micheal C.

“They were professional and did good work.” —John C.

“They were very fast and got the job done smoothly.” —Bonnie C.

“Their friendliness” —Judith C.

“They got it done quickly, they were helpful, and they did a good job. I've used them quite a bit.” —Tamara C.

“The service and work was good.” —Terry C.

“The professionalism” —Mark C.

“The work was done promptly.” —Debra D.

“When they made a mistake, they fixed it. I thought they were really good.” —Erika R.

“They were fast and efficient.” —Sally E.

“They did a very clean and professional job. I think they are the best auto body painters in Gilroy.” —Jose F.

“Good customer service” —Susan F.

“Their customer service and prices were good. They fixed my car very fast.” —Linda G.

“The whole experience was just great. They were the best.” —Melissa G.

“They were friendly, professional, and on time.” —Susie H.

“They were efficient, professional, and friendly. I would use them again in a heartbeat.” —Tommy H.

“They treated me fairly, and they were prompt. They explained everything that needed to be done.” —Santiago H.

“The quality of the work and the service” —Terry H.

“It was clean, and they were quick.” —Ruth J.

“They did everything they said they were going to do.” —Patty K.

“They were very courteous and on time.” —Amanda M.

“They were quick and friendly. They also provided a pick-up and drop-off service, while my car was being repaired, so that was nice.” —Rosanna M.

“The work was good, they had reasonable rates, and they took care of everything.” —Tom M.

“I received good customer service from them. They were very reliable.” —Debbie M.

“They were very helpful and followed through with everything.” —Diane N.

“They took good care of us.” —Randy P.

“Everything was taken care of very quickly.” —Leland P.

“They fixed my car, and it looks good.” —Thomas P.

“They had my vehicle done sooner than expected, and they did a great job.” —Lisa D.

“The person I spoke with was helpful and knowledgeable.” —Farhana A.

“They were fast and efficient.” —Juan B.

“They got it done when they said they would, and it looked good.” —Robert B.

“The service and the follow-up” —Kenneth B.

“Everything they have done for me has been great. I have recommended them through my business. I've known Mike for thirty years, and he has always run a quality business.” —Dale B.

“I liked the people.” —Tim C.

“Mike was great, and they did a great job on the bodywork.” —Cindi C.

“Prompt service” —Mark C.

“They were upfront and honest about everything. They answered all of my questions and knew what they were doing.” —Ron H.

“They were recommended by my insurance company after my accident, and they did a good job repairing my car.” —Joseph L.

“They did it on a rush basis and got the car back to me right away.” —Mark L.

“They were fast and efficient.” —Tina M.

“It was done in a timely manner, and it looked beautiful when I picked it up.” —Chuck M.

“I had to pick my car up on a Saturday, so they had someone meet me there. They were very responsive.” —John M.

“They were courteous and friendly.” —Luciano N.

“They were honest and upfront.” —Steve P.

“My son was happy with the service that he received on his car. They did a good job.” —Laurence A.

“Their customer service and how quickly they got my car done” —John A.

“The work was done promptly.” —Thomas B.

“They were fast, and everything was efficient.” —Carmen C.

“I appreciated their follow-up service.” —Alan C.

“They were prompt and worked with my insurance company.” —Maximo C.

“It was not a major job, but they did what they said they were going to do, and they did it on time.” —Lucinda C.

“Their customer service, and they were prompt and efficient.” —Dena C.

“They did good quality work.” —Craig D.

“They worked quickly and were friendly and courteous.” —Angela D.

“They were very friendly.” —Tina G.

“They did what they said they were going to do.” —Kingston H.

“They were professional and knew what they were doing.” —Lennox J.

“Their work and communication skills were good. They worked with my insurance company to make sure I got the parts that I wanted. Also, if there was something that wasn't done right, they corrected it right away.” —Lawrence L.

“They seemed friendly.” —Nelson A.

“Their flexibility” —Kelly S.

“They were thorough and very professional.” —Jimmy A.

“I thought they did good work. The car looked like new.” —Ron J.

“It was local, and they went and picked up the car.” —Benjamin C.

“They were convenient. It's right by my house.” —Chantal A.

“The younger guy was very nice and tried to be helpful.” —Clementine R.

“They were pleasant and friendly.” —Julie J.

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