Auto Repair - European Specialist
Santa Clara County
What did you like best about European Auto Works?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/25/07 and 1/3/09. Customer last names have been initialized for privacy.
“Quick service, friendly, knowledgeable, and they did it right the first time. I haven't had any problems since. I thought they were fantastic.” -Amelia D.
“They fixed my car right away. They did it right, and I didn't have to bring it back.” -Francisco A.
“They were a fair and competent service. They also had a good price.” -John K.
“Their prompt service, high quality work and the good communication, as far as explaining things, it is the only place I take my car.” -Nick T.
“They are very competent and knowledgeable. They have a non-pressure atmosphere.” -R.V.
“Their professionalism and the quality” -Steven L.
“They are friendly and competent.” -Adam S.
“The quality of their mechanical service, on the technical side” -Han Y.
“They are professional.” -Laura T.
“I didn't have to wait too long, and they were willing to answer my questions. They were also very efficient.” -Ari T.
“Their competency” -Dennis F.
“They contact me before they do anything. They always tell me exactly what is going on.” -Francoise V.
“Their clean office” -Kristin F.
“They are very competent, convenient, and easy to do business with.” -Roland V.
“They seem to know their stuff.” -Sam M.
“They seem to be very professional overall, and they have mechanics who know what they are doing.” -S.V.
“I have a relationship with someone that works there. Our relationship goes back almost twenty years.” -Steve L.
“They are within walking distance, which makes them convenient. They seem to do high quality work, and they are competent. They do everything on time. I am very satisfied.” -Steve H.
“They fixed my radio.” -Michelle L.
“They are honest, which is important to me.” —Jack B.
“I liked their prices. I felt confident that they knew what they were doing, which is something I don't always feel with other automotive repair companies.” —Natalia B.
“They are knowledgeable and honest.” —Skip D.
“The quality of their work” —Natalie E.
“The fact that I know the people there, and I was satisfied with the work they did on my car. I referred many people there. I am very happy with the way they are.” —Perry E.
“They are professional and patient with me. I've gone to them twice and the service has always been great.” —Tom H.
“They are friendly and efficient.” —Veysiye J.
“The performance was excellent. Also, the experience that I had was great. I have nothing bad to say about them” —Anna M.
“They were very friendly, informative and they kept me in the loop.” —Seth M.
“They are thorough and they get it fixed.” —Peter P.
“The quality of their work was good.” —Brad R.
“They fixed the problem for less than the dealer would have charged.” —Jody
“They were punctual, efficient and they did what they promised.” —George S.
“They were very professional and clean. They took their time in doing a good job.” —Albert V.
“They are close by.” —Linda A.
“They have good, personal service. They explain a lot of things.” —Christine C.
“They are very forthright and honest about the work they do. They give very good advice and they are easy to trust.” —Terry L.
“They were close to me and they got the job done quickly. They were both fast and fair.” —Jamie S.
“I thought their customer service was pretty good.” —Wendy C.
“They were pretty easy to work with. They were pretty clear about which treatment would be right for my car. They weren't at all vague.” —Arlene D.
“They have very good service.” —Ed H.
“They have precise service and good knowledge of my car.” —Rob P.
“The guys there don't try to talk me into buying things that I don't need. They are honest and they have very good quality workmanship.” —Darius P.
“They seemed honest and they knew their stuff.” —Neil B.
“Their competence” —Terry D.
“They did what they were supposed to do.” —Keith A.
“The service was straightforward and they were upfront about the costs. The estimate was accurate too.” —Elias A.
“They seem to be honest and their prices are low.” —Ed B.
“That they are responsive” —Joshua B.
“The people understand and care about the business. They are friendly and very knowledgeable.” —Duane B.
“It was delivered as promised.” —Darla B.
“Their friendly service” —John C.
“They were personable.” —Lori C.
“They were very friendly and they solved the issue.” —Cathy C.
“The guy who helped me out, Craig, was very helpful and knowledgeable. He did a good job in getting my car back to me on time.” —Siva D.
“The convenient location” —Stephen D.
“They knew exactly what was wrong with my car and they fixed it.” —Julie D.
“I liked them overall. They seemed very knowledgeable and the prices were decent.” —Fred E.
“They were pleasant to work with and they gave us a good explanation. They're close to my work.” —Dedy E.
“They know what they are doing and they are very fair with me. I like Ralph. They are straightforward, they do good work and they deliver on time.” —Perry E.
“They kept us informed of the major work that was being done. They kept in contact with us on a daily basis and told us about the status of everything.” —Nancy F.
“They were very clear, fair and they gave me a discount because I paid in cash.” —Deborah G.
“They fixed the problem.” —Barbara G.
“They worked with me. They quoted me a price for the job and gave me alternative choices. They made sure I had authentic parts and had specialized technicians. They really met my expectations.” —Herbert H.
“They're very nice, competent and friendly.” —Rena H.
“They were very friendly.” —Alicia H.
“The service guy, Keith and their attention to detail” —Sabrina K.
“The quality of the service, they're also cheaper than the dealer.” —Dan K.
“They're very easy to work with and very trustworthy.” —Jeff K.
“They got the job done.” —Ken K.
“They're fast and knowledgeable.” —Alex K.
“They seemed to know what they were doing.” —Jeff L.
“They do a great job.” —Jim M.
“They do a great job. I've been using them for years.” —Michael M.
“Their great attitude and friendliness” —Garett O.
“They're knowledgeable.” —Kent R.
“They were able to share information about what was going on with my car in terms I could understand.” —Jamie R.
“They return calls quickly. They're knowledgeable and know what they are doing.” —Jesse S.
“Location, friendliness and prices” —Adam S.
“Great service, I recommend their service.” —Rachel W.
“They were prompt and did good work. They seemed to care about their customers.” —Alan W.
“They were close to my work and they identified my needs very thoroughly. Once my needs were identified and the issue was discussed, they took care of everything very well.” —Alex B.
“Their friendly approach towards customers” —Geoffrey C.
“They seemed very honest and knowledgeable.” —Larry C.
“I had an emergency, but they took care of it. They went the extra mile to take care of it and accommodated me.” —Chanda D.
“Close to home” —Terry D.
“They were friendly, professional, sensitive to my time and a lot less stressful than dealing with a dealer.” —Matthew F.
“They did a good job.” —Kristin F.
“They seem very competent.” —Gary F.
“They were quick.” —Anthony F.
“They're easy to deal with and they get the job done quickly.” —Michelle H.
“They gave me a good explanation of what was going on with my car.” —Jon J.
“They're honest and they have reasonable prices.” —William K.
“They're very helpful and they do a good job.” —Dave L.
“They're convenient, right by my house.” —Shannon M.
“They do good work.” —Dan M.
“Their service was very good.” —Janet N.
“The service is very good. They're nice people.” —Martin O.
“They were honest with me.” —Lily O.
“Right on time and on schedule, everything seemed to run just fine.” —James P.
“Their knowledge and professionalism” —Lee P.
“Having known some of their satisfied clients, I tried their service and they were very good. I was happy with the service I received.” —Theresa S.
“Their professionalism” —Chris S.
“They were able to get the work done quickly.” —Jennifer S.
“He did a lot of work on my son's car, which is running well. I will bring it back again after 3,000 miles for the next tune-up and oil change.” —Fred S.
“They were easy to work with.” —Hemmie W.
“Very informative” —Mark W.
“The quality of the service they did and the interaction I had with them” —Eric Y.
“I would say, their expertise.” —Alexander A.
“Nice people” —Kathy B.
“The guy who runs it, Victor, seems to know what he is talking about.” —Neil B.
“They were efficient and provided good service.” —Nick B.
“Easy to deal with” —Bill B.
“They were knowledgeable.” —Leo C.
“They were very upfront with the work that was needed to be done.” —Brigitte C.
“They seemed to be very professional and did the work quickly.” —Richard C.
“They were really personable.” —Anna D.
“They knew what they were doing and their price was better than other places.” —Alan E.
“Very knowledgeable” —Gary F.
“They were friendly.” —Adam F.
“They did what they said they would do.” —Carolyn H.
“The quality of the overall service” —Gene K.
“They were knowledgeable.” —Doug K.
“They do a good job.” —Carol L.
“They were very friendly.” —Karolina L.
“They were very straightforward and able to diagnose my problem quickly.” —Michael L.
“They were informative.” —Greg M.
“Their honesty and the cleanliness of their shop” —Garrett M.
“The work was done on time, as promised.” —Quan N.
“They knew what they were doing.” —Rajkumar R.
“They seemed knowledgeable.” —Henry R.
“They are very professional.” —Tunde S.
“The personal service they provide” —Jeremy W.
“They fixed it.” —Jana W.
“I liked that they were able to drop my car off in the morning.” —John G.
“They were pretty quick.” —Jon H.
“Very friendly and easy to deal with, they met their commitments.” —Paul H.
“They know what they are doing and explain everything to me so I understand what they
are saying.” —Padmini R.
“Their communication and worry-free efficiency, they promised to give me a call in two hours, and they did. Their scheduling was quite good too. My car was ready when they said it would be.” —Jingbin W.
“They did great work.” —Amy B.
“Their prices were better than the dealership.” —Heidi C.
“They got the job done on time.” —Michael A.
