Closet & Home Office Organizing
Santa Clara County
What did you like best about California Closets?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/31/08 and 3/23/09. Customer last names have been initialized for privacy.
"They discovered and solved problems that I didn't realize I had. They were also able to solve problems that I knew I had." -Carolyn J.
"Professionalism" -Dan H.
"It was the best experience I have ever had with a contractor. Kathleen gave me quotes for three closets. She had great suggestions for lowering the cost. She knew what was important to me and to my daughter. She had great ideas. She just loves what she does. She went above and beyond. She came by my office to pick up some things. Roman, the installer, showed up on time. He got it done quickly, quietly and perfectly. He was great. He came by on two different days and both were very good experiences. I was so impressed by the whole experience. I would not hesitate to recommend them." -Elizabeth C.
"They understood the process very well from the beginning to the end. Everything came out the way we had discussed. The attention to detail was outstanding. There were no ambiguities at all. They were clean and efficient as well." -Guillermo O.
"The designer was very good. She was able to listen to what we were looking for. She came up with a design very quickly." -Julie R.
"I liked the way they followed up. They made sure that the details were correct after the job was done. We were really thrilled with how they handled everything." -Matt K.
"They were very professional. I was surprised by how quickly it was put together. They left the place very clean. I had seen multiple installations in multiple homes by them and I was very impressed by all of them." -Kim H.
"Fast and efficient" -Lesley H.
"I really liked working with Grace, the representative in Carmel. She was fabulous to work with. She came even when we were under construction. I liked the commitment of time. They installed it exactly when they said they would. I've used them for many years for several different properties." -Joe B.
"My closets are easy to organize now. They were able to figure out what I wanted. I was able to see multiple designs. My experience was good." -Mandy J.
"I liked our salesperson, Karen. She was very good. We actually had problems with another closet place that I had called before. The prices were comparable, but the design and the knowledge of California Closets was more like what I expected from a company. California Closets was very experienced in the field and I liked their designs. I really like Karen. She is very knowledgeable. She came to my house three times and she worked with my contractor." -Marcia S.
"The service, the installation and the products were great." -Mary S.
"It was easy." -Mary R.
"I got what I ordered when they said I would and they put it in when they said they would. I got everything just as I ordered it." -Molly M.
"The designer was very professional. Overall, they were very organized with the installation." -Peter K.
"They were prompt and they cleaned up after themselves. They did a good job and the product was good." -Betsy W.
"It was easy to get the designs that we wanted. Kathleen had good suggestions for us. The installation was quick and clean. The follow-up by Kathleen was good, both before and after. They had different designs that we could pick from." -Desmond T.
"Good products and a good design consultation" -Julio B.
"I liked the responsiveness of the salesperson and the design of the product." -LaRhee W.
"They were very efficient. They replied immediately to my request for information. Everything was taken care of promptly and the quality was good." -Mary O.
"The work was great. The installation was great too." -Greg C.
"I had confidence when working with them. The company I was with before had used them previously." -Cris P.
"The efficiency and the quality of the workmanship" -Joffa K.
"They did the design very well." -Steven L.
"I mostly liked the product itself. The people who came out to do the installation were pleasant and they did a good job." -Carol D.
"They did what they said they would do." -David G.
"Their punctuality, professionalism, and turnaround time" -Kristina R.
"I just liked the closets." -Michael R.
"The saleslady was very helpful." -Anita S.
"They were very professional." -Carol B.
"The design and installation was fast." -Rebecca B.
"The guy that installed them was totally professional. He did a good job. He was quick and worked efficiently. It was a good experience." -Robert B.
"The closet looks good." -Kimberly C.
"They were quick at getting the order and fast with the installation. My daughter was very happy with it." -Dianne F.
"I like that they come up with the design idea." -Lisa G.
"They're very timely, neat, clean, and professional." -Monica K.
"They were very straightforward." -Lisa L.
"They were quick and efficient." -Marlene L.
"They had what I wanted and did the installation." -Ruth M.
"The quality of work" -Arthur N.
"Their attention to detail, and they considered our design options." -Kari P.
"They came and helped me decide what I wanted. I felt like I got what I paid for. They did exactly what I asked them to do." -Sandra R.
"They were very responsive." -Mary S.
"We've used them several times in the past with great results." -Karen S.
"I really liked the computer program they used that gave us a virtual image of how the room would look." -Jean S.
"I like the way everything fit." -Cynthia T.
"I liked their showroom. I also liked that someone knowledgeable was helping us. He gave us different options." -Debbie W.
"Their salesmen work well with my clients. Also, the installers show up on time, and they clean up really well." -Jeff W.
"I like everything about them." -Leroy Z.
"It was quick and easy. They were very nice and the quality of the work was really good." - Janean S.
"They made it very easy for me." - Jodi A.
"They did what they were supposed to do in a very timely fashion." - Ryan P.
"The fact that they knew exactly what they were doing, and they made it very easy for me to understand" - Diane W.
"They were relatively quick and the quality of the installation was great." - Roxanne B.
"The quality of the design and the closets" - Wayne Y.
"The guy who built the unit and the designer were both great. The craftsmanship was phenomenal." - Irina B.
"Their promptness, and they were very efficient and clean. They delivered what they promised." - Sheila T.
"The whole process, they were very professional and the installation was very good." - Leslie L.
"I was very satisfied with the designs." - Lisa E.
"The quality of the installation" - Tony T.
"We were very satisfied. They were efficient and the price was reasonable. We were generally pleased. I can only give you excellent recommendations. I'd recommend them to anyone." - Betty Y.
"They pretty much showed up on time and did the job right." - Joan H.
"The fact that everything was so well-measured and organized" - Kathy I.
"The quality and the customer service" - Prasad B.
"The ease of doing business with them, once the setup was done, it was ready to be used." - Evelyn O.
"The designs" - Leigh C.
"They were more flexible in terms of what they could do and their prices were reasonable." - Anne F.
"I liked their attitude towards me as a customer. They were able to help me make decisions and the product was high quality, which was important to me." - Dawn M.
"The efficiency and the great quality of the products" - John M.
"They were thorough and they helped a lot with the preparation." - Pat F.
"I liked the designer, Grace. She was very helpful." - Georgia H.
"The whole package" - Cindy A.
"Everything, from the designer to the installation" - Grace P.
"I liked that they came out quickly. I liked Megan very much. Her input about how to design the closet was excellent. I was very happy with them." - Rebecca M.
"The service, the representatives came here, put it all on the computer and did a good job. I was very satisfied." - Peter B.
"I really liked the salesperson we had, Roberta. She was very efficient and gave us prices right away. Also, the installer was very clean." - Karen Q.
"Their accessibility" - Pilar P.
"I liked the salesperson, the installer and the work came out perfectly. It was exactly what they said it would be." - Joanne D.
"Their promptness, their ability to respond to the ideas that we had and their professionalism, they were very timely in completing the project." - Lindsay H.
"I liked working with their awesome designer. I think her name was Lori Sheehy." - Kathleen V.
"The salesperson was quick and extremely efficient. The installer was clean and very efficient as well." - John M.
"Quick response and quick installation" - Doug M.
"The salesperson, Grace, was very patient with me. The installers were very careful and fast." - Ruth K.
"I think they have really good quality products and the overall service is great." - Bettina K.
"They produced everything right and when they said they would." - Joe S.
"Their work was outstanding. We were very pleased." - Gary Z.
"They were on time and did nice work." - Micky A.
"They were personable and reliable." - Jill I.
"They told us what they would do for us and they did it. We were quite happy with their services." - Beth A.
"The quality of the materials and their timeliness, I am going to have them back soon for another project." - Irene B.
"The design, they were also very accommodating to my needs." - Tony T.
"The designer, the follow-through and the workmanship" - Peter D.
"I liked the flexibility of the design ideas." - Debbie H.
"The work they did was okay." - Thomas F.
"They were reliable, very prompt, clean and it was a very good experience." - Jonathan P.
"They corrected the problem without complaining and it was done promptly." - Rochelle D.
"I really liked Grace, the designer. I felt like she really listened to what I wanted done. I was really specific and she did a good job helping me." - Stacy P.
"The consultant who helped us design the closet" - Delia B.
"I liked the products." - John L.
"Their professionalism and knowledge as well" - Leslie G.
"I liked the service. Simon answered all of my questions. I also liked the way the closets were designed." - Renuka K.
"I liked the design." - Debbie L.
"I liked the quality and efficiency. The saleswoman was very pleasant, personable, helpful and not pushy." - Elizabeth H.
"The whole process was very professional and quick." - Shawn L.
"I liked the closets. We've used them before and they were fine." - Rodger R.
"Efficiency" - Safwat M.
"The quality of work was good. The person who did the installation was flexible, prompt and professional. The salesperson took perfect measurements. They both knew what they were doing." - Sangeeta A.
"I liked the design." - Ann J.
"The design and the sturdiness of the product" - Richard T.
"The quality of the material is good." - Shanthi N.
"They were friendly and we were able to get what we needed." - Jody H.
"I liked that they kept in touch with me by e-mail. They followed through and did the installation very quickly." - Dalia B.
"The installation was good. Also, the lady I dealt with was professional and very nice." - Leigh H.
"Our salesperson was really great. The turnaround time was good and their prices were fair. We are very happy with their product and their service." - John L.
"The quality of the material they used" - Petra T.
"Their organization and the way they laid everything out" - Sherry C.
"The person who came over was very nice." - Lissa M.
"I liked the ideas that they came up with." - Helen M.
"It was done quickly." - Cliff R.
"I like the quality of their products." - Deepthi V.
"The promptness of the service" - Sriram S.
"The quality of the product" - Jackie W.
"I liked the fact that Lisa, the designer, was very patient with me." - Padma N.
"No hassles" - Joe C.
"Good designs" - Charles C.
"The planning and the fact that they used the previous closets I had to make the new closets" - Barbara N.
"The quality of the goods and the service of the installer" - Pingping L.
"I really enjoyed working with Lori Sheehy, their sales representative." - Monica K.
"They could make it on a Saturday, so their hours of service were good." - Donna M.
"They were quick." - Mike C.
"The design aspect was very good." - Lesley R.
"They were very easy to schedule and work with." - Olana K.
"I liked how quickly the closets were installed. The whole process was so fast." - Joann P.
"They came and got the job done on time." - Ritu M.
"Everything" - Carlos O.
"It was an easy and convenient way to have cabinets made for my child's room." - Laurie F.
"They were courteous." - Gabe C.
"They arrived on time, which was a good thing." - Linda W.
"They were very professional and timely." - Seline B.
"I think they did a good job designing the closet. The man who came out and installed it was very quick." - Lill R.
"The closets seemed sturdy and the quality was okay." - Jane C.
"Price" - Kim S.
"They worked quickly and did everything to our satisfaction." - Suzanne T.
"The nice cabinets were exactly what we needed." - Jerome N.
"They were very friendly." - Rosemary S.
"I liked the customer service." - Fatima M.
"The salesperson" - Jim C.
"The closet is fine. The designer was great." - Geoff S.
