Plumbing

Santa Clara County

Better Water Heaters

(408) 250-6672
(510) 675-9646
(650) 559-0440

Serving the San Francisco Bay Area

Frans_Cartwright@msn.com
Frans Cartwright, Owner

SERVICES
Conventional & Tankless Water HeatersRecirculating SystemsReplacement & RepairResidential & Commercial

HOURS
Mon – Sun: 8am – 6pm
Phone Consultations Available By Appointment

CREDIT CARDS
MasterCard
Visa

EMPLOYEES
26

GUARANTEES
One Year on All LaborManufacturers’ Warranties


Workers Comp Insurance
Liability Insurance
State License No. 828814
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 126 random customer surveys made since December 2006 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Better Water Heaters has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1003.

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Survey Comments

For years, Better Water Heaters has been providing dependable and affordable water heating solutions to Bay Area homes and businesses. Owner Frans Cartwright is a licensed plumber with many years experience designing and installing both conventional and tankless water heating systems.

Better Water Heaters only business is water heating solutions. Because they concentrate on one area, they have very specific, in-depth knowledge. All systems are state of the art and the epitome of energy efficiency. Service vehicles are equipped with everything necessary to complete an installation in one visit. Any type of water heater installation, replacement and repair can all be performed quickly and efficiently.

Better Water Heaters enjoys volume purchasing discounts on water heaters and components. This savings is passed along to the consumer. Continual training keeps them up to date with technology and all installations are in strict compliance with plumbing and building codes. All work is guaranteed for one year, and all manufacturers’ warranties are honored. Better Water Heaters accepts MasterCard and Visa and offers discounts to seniors.

COMPANY PHILOSOPHY
“We stand by our estimates and guarantee the work that we do. Overall, we try to give every customer the same things that we would want – quality work and good service at a fair price.”

EXCERPTED SURVEY RESPONSES
“They were thorough. They came right out and cleaned up after themselves. I was quite pleased with all the work Frans did.” —Robert A.

“They were very customer oriented and attentive. They had great integrity. They also did the job like they were supposed to.” —Paul A.

“The guy was professional and helpful. The price was also great. He brought over a very special water heater to fit our narrow closet. He did outstanding work.” —Joel M.

“They were very professional.” —David G.

Survey Comments