Windows

Santa Clara County

Bay City Windows

(510) 353-1600

3030 Osgood Court
Fremont, CA 94539

Serving the San Francisco Bay Area

www.baycitywindows.net
Gina Rivera, General Manager

SERVICES
Free In-Home Estimates
Hunter-Douglas Window Coverings
Patio & French Doors
Replacement Windows

HOURS
Mon – Fri: 8am – 5pm
Sat: 11am – 4pm

CREDIT CARDS
Amex
Discover
MasterCard
Visa

GUARANTEES
Manufacturer’s Warranties
Lifetime Installation Warranty

EMPLOYEES
20



Workers Comp Insurance
Liability Insurance
State License No. 822586
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 126 random customer surveys made since December 2007 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Bay City Windows has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1209.

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Survey Comments

Bay City Windows has been installing windows and doors for more than 13 years. Rob Bentley took over the Fremont firm in 2005 and continues to provide the professional installation and thorough, personal service that has made the company a favorite with homeowners all over the San Francisco Bay Area.

Does your home need a facelift? Let Bay City Windows replace drafty old doors and weary-looking windows with products by award winning manufacturers such as ThermaTru, Milgard, LBL and Simonton. Your home will not only look better, it’ll be more comfortable and energy efficient. You’ll appreciate the people who work on your home as much as you appreciate the products. Clients always comment on how pleasantly surprised they are with Bay City’s skilled, professional installers. They’re also impressed with the company’s overall knowledge – the Bay City Windows team has over 500 years combined industry experience. Along with a staff dedicated to providing personal service, there’s also an e-mail hotline which clients can use to send comments and concerns directly to Mr. Bentley.

Every window and door is built to order and meets or exceeds the standards set by the American Architectural Manufacturers Association. All are backed by lifetime warranties on installation. All installers are trained and bonded, and installations always meet or exceed local building codes and zoning rules.

COMPANY PHILOSOPHY
“Bay City Windows guarantees the quality of every job. If you want the best installers, best products, and best customer service in the business, you’ve come to the right company.”

EXCERPTED SURVEY RESPONSES
“Everything was taken care of. They came and did everything. I didn’t have to worry about anything.” —Chris I.

“I like Gina. She is very informative, professional and treats me like I’m a high volume customer; even though, I’m not.” —John P.

“They’re very good and the people are helpful.” —N.M.

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