Auto
Repair
Santa Clara County
What is the best thing about Freeman Frame & Alignment?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/27/2006 and 10/16/2007. Customer last names have been initialized for privacy.
“They know what they're doing.” —A. E.
“I like the people there. I never have problems with my car after they work on it.” —David A.
“They were the most honest people I've had work on my car.” —Judy A.
“They are a very good company. I felt very comfortable and secure in the work they did.” —Hugo A.
“Their workmanship.” —Gabriel
“They got me in without a lot of waiting and finished the work on time.” —Jan A.
“They solved the problem quickly.” —Juan A.
“Great customer service.” —Frank A.
“They are very honest and willing to take care of the customer. I've been dealing with them for ten years.” —Linda
“They were honest, they got the work done, and followed up well. I've been using them for a long time, and I intend to continue on using their services.” —Charlie B.
“I think everything they do is good.” —William B.
“The people.” —Michael B.
“They worked hard on my car even when it was raining. He got me in right away when another shop couldn't service my car.” —Steve B.
“They are very honest.” —Val B.
“I use them all the time. They treat me well and do good work.” —Ricardo C.
“They did the job quickly and well.” —Eddie C.
“They do great work on the frame.” —Liem P.
“Their expertise.” —Larry
“They did their job, and the alignment was well done.” —Luke D.
“Terry's very fair. I've using their great service for a long time.” —Marlene E.
“The alignment came out well.” —Sergio F.
“They have a lot of experience, and they know what they're doing. The quality is good.” —Tino
“The customer service.” —Jeramine A.
“They give good service and a good price.” —Manuel F.
“They keep their appointments.” —Jake G.
“They're very nice people, and they will take my car in on a moment's notice.” —Betty G.
“The service was excellent. They paid attention to my car quickly.” —Robert G.
“They try to help as much as possible. They really know how to diagnose the problem.” —Pete H.
“Their expertise on four-wheel drives.” —Victor J.
“I like the customer service. Terry is number one.” —Aziz K.
“I've known them for a while. They did work on my VW.” —Gretta K.
“Their knowledge and attention to details.” —Larry K.
“They know what they're doing.” —Jen L.
“They're intelligent, and they communicate very well.” —James L.
“They're friendly, prompt, and flexible. Sometimes you don't need an appointment.” —Jody M.
“Small shop and nice people.” —Lori M.
“Professional and reliable.” —William M.
“Friendly service.” —Phillip N.
“Great customer service.” —Henry
“They were able to fix my car while another shop couldn't. I've taken three cars there.” —Zia Q.
“He helped me right away without having to make an appointment.” —Naomi R.
“He is courteous and a Christian.” —Carley R.
“I am satisfied with the quality of work.” —Chris R.
“It was quick.” —Steve S.
“I like that he knows what he is doing. Also the prices are competitive, and he is a good man.” —Donna S.
“I like the service, the people's honesty and friendliness.” —Joe S.
“They did a good job, and they were reliable.” —3Robert S.
“They took care of my car's problems.” —Brian S.
“I live in Fremont, but I'd rather take my car to Terry's shop in San Jose rather than any other shop around here. Terry is the greatest when it comes to serious problems.” —Dave S.
“The good service and people.” —Sabriel D.
“They are nice people who know what they are doing.” —Bernardo A.
“They know what they are doing.” —Mustafa A.
“The attention they gave me.” —Macario B.
“I like his honesty, and he usually does things right the first time.” —Jeffrey B.
“They take their time and do the job right.” —Bob B.
“The friendly service.” —Janell B.
“The long-standing relationship.” —John
“Everything.” —Rusty C.
“Although Terry tries to hire good people, I still prefer that he works on my car. He is straightforward, and I trust him.” —Nelson C.
“They explain everything, and I trust them.” —Carmelo C.
“He is an easy-going person, and he does great work.” —Angel C.
“Good work and decent prices.” —Nick G.
“Their unique ability to do difficult alignments.” —Junas
“Things are good.” —Hung
“I like the way they charge the customer. It's based on the time spent working on the car.” —Antonio J.
“The shop is good.” —Lodin M.
“They're real nice and friendly. They don't charge to look at the car.” —Perry R.
“They're nice people, and they explain everything.” —Ivan P.
“I was really happy with the work and the service. They were friendly and welcoming. They made it seem like they knew what they were doing.” —Chris T.
“Good price.” —Alvin A.
“All my customers are happy with them.” —Safi
“The good service.” —Javier A.
“Overall, they are good. They have a good attitude, and they answer all my questions.” —Jesse B.
“They are straightforward and nice.” —Arneldo B.
“They are good and straightforward people.” —Joe C.
“Everyone was cool and helpful.” —Mike C.
“They do good work on any kind of frame.” —Brian
“Good service and fair treatment.” —Terry H.
“He can straighten out alignment problems other shops can't.” —Peter
“They're very fine.” —Karl K.
“He does the work when the customer wants it done.” —Burr L.
“I like Terry's flexibility.” —Lori M.
“They do good work.” —Mike
“They are the only ones who balance wheels on cars.” —Kirk P.
“They're the only ones who can work on my car.” —John Q.
“They were very honest and helpful.” —Vickie S.
“He knows what he can do, and he's interested in pleasing the customer.” —Robert T.
“They started the work on my Mercedes right away and got it done.” —Ron B.
“He has a good and well-known reputation.” —Terry B.
“They get the job done right.” —Rene D.
“Fast service.” —Mark O.
“It was convenient.” —Culin V.
“They did a good job.” —Margarito M.
“The way they deal with the customers.” —Michael B.
“The work was timely, and they treat customers well.” —Fereidoon K.
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©2002-2007 | American Ratings Corporation