Auto Repair

Santa Clara County

Freeman Frame
& Alignment 
    
(408) 258-6055

65 South Capitol Ave
San Jose, CA 95127

Serving Northern California

www.freemanframe.net
Terry Freeman

SERVICES
Specialty Alignments
Frame Straightening           
Brakes           
Pit Alignment Rack            
ABS Work           
Diagnostics
Antique & Classic Cars
Trailer Ax6 Alignments
Suspensions

HOURS
Mon – Fri: 8:00am – 5:30pm

CREDIT CARDS
MasterCard
Visa

GUARANTEES
90 Days Labor
Manufacturer’s Warranty On Parts

EMPLOYEES
26

CERTIFICATION/TRAINING
ASCCA
ASA


Workers Comp Insurance
Liability Insurance
State License No. AF095959
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 150 random customer surveys made since May 2006 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Freeman Frame & Alignment has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 902.

Back to list

Survey Comments

Freeman Frame & Alignment has been providing specialty alignments and frame straightening for cars, trucks, motor homes, other types of RVs and vehicles under two tons since 1980.  They specialize in automotive under car, frame, alignment, brake and suspension work.

Terry Freeman has been working as a mechanic for most of his life and has a BA pastoral degree from San Jose Christian College. Before opening his own company, Mr. Freeman spent about 12 years gaining valuable experience at Firestone and Retinger Frame. Having operated for 26 years with no red ink, his own company has been successful since its inception.

COMPANY PHILOSOPHY
“We want to provide outstanding service at rea­sonable prices and do a quality job to provide cus­tomers with quality repairs. We are fair and don’t take advantage of our customers. We operate with the golden rule in mind. We specialize in difficult jobs because of our capacity to do things that most shops can’t do and pride ourselves on being able to diagnose a difficult problem that stymies other mechanics. Customers feel they can trust us. They say they don’t know many honest mechan­ics and they feel that when we tell them some­thing that it is gospel. Our services are unique and we save customers considerable amounts of money over the alternatives. Our business is char­acterized by integrity, honesty, customer loyalty, pride of workmanship, and a well-trained and competent professional staff.”

EXCERPTED SURVEY RESPONSES
“They try to help as much as possible. They really know how to diagnose the problem.” —Pete H.

“They were able to fix my car while another shop couldn’t. I’ve taken three cars there.” —Zia Q.

“They are nice people who know what they are doing.” —Bernardo A.

“He helped me right away without having to make an appointment.” —Naomi R.

See Survey Comments