Auto Repair – European Specialist
Santa Clara County
BTM Motorwerks
(408) 626-9850
1661 South Bascom Avenue
Campbell, CA 95008
Serving The South Bay Area
www.btmmotorwerks.com
brad@btmmotorwerks.com
Brad McClure, Owner
SERVICES
Services
Factory Specified Services
Diagnostics Repair
Brakes & Alignments
Tires/Wheels, Performance Tuning
Pre-Purchase Inspections
Specialize In German Cars
HOURS
Mon – Fri: 8am – 5:30pm
Sat: By Appointment
EMPLOYEES
5
GUARANTEE
12 Months/12,000 miles
BRANDS
Bosch, Mahle, Pagid, Mahn, Brembo, Momo, Bilstien, Koni
Workers
Comp Insurance
Liability Insurance
State License No. AA231434
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 126 random customer surveys made since July 2006 asking each customer:
"Would you use this company again?"
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that BTM Motorwerks has passed all
of the rating steps and has earned the Diamond Certified award, Certificate
No. 930.
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Having acquired an existing business and renaming it BTM Motorwerks in 2004, Brad McClure has always had a passion for racing and building/repairing automobiles. BTM Motorwerks specializes in German cars, including Porsche, BMW, Audi, Volkswagen, and Mercedes.
They provide everything from pre-purchase inspections to factory specified services, 30K, 60K, 90K, Inspections I and II, diagnostics, repair, brakes, alignments tires and wheels. BTM Motorwerks specializes in servicing, diagnosing, repairing, and improving the performance of German cars, using knowledge derived from their racing experience and applying it directly to their customers’ vehicles for performance enhancement.
COMPANY PHILOSOPHY
“We are best known for the straightforwardness, honesty and integrity of our shop, our team approach to getting the work done and our training, certifications and advanced tooling all geared to German cars, for which we provide high quality work at a fair price. Women really appreciate us because we take the extra time to go into detail to explain what’s wrong with their car and why it needs to be repaired. We also do a safety check to prioritize repairs and offer repair options. My degree in electronics and 16 years of experience in the high tech industry helps me to bond with our customers, most of whom are from the high tech industry in Silicon Valley. I can talk with customers on their level.”
EXCERPTED
SURVEY RESPONSES
“They were prompt, and they did what they were supposed to do. They didn’t charge me a lot a money to do the job.” —Michael G.
“I like everything about them. They are just awesome.” —Jodi D.
“They were on time and thorough.” —Lisa T.
“The owner is knowledgeable and trustworthy.” —Keleigh B.
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