What did you like best about AK Construction?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/29/06 and 5/10/08. Customer last names have been initialized for privacy. 

“They came when they were supposed to come, and they were done in less than two hours. They did what they were supposed to do.” —Cindy G.

“Their estimate was reasonable, and they did what they said they would do. They even did some extras.” —Kwok Y.

“They met their timeline, and the quality of the service was excellent.” —Rita Q.

“Everything, they were professional.” —Tony V.

“Andy did a great job of explaining what he was going to do. He seemed very knowledgeable.” —J.T.M.

“They executed on time with good quality.” —Milli J.

“The gentleman who worked on our house was a very hard worker.” —Bridget B.

“I liked Andy, the owner. He was honest and prompt.” —Cynthia

“They got the job done quickly and correctly.”  —Mike B.

“I liked the quality of their work, efficiency and the overall outcome of the remodeling. It was a 100% remodeling job, and I realized that the detail of work they did was much better than other newly-built homes. I felt that I was not over-charged at all.”  —Elaine E.

“They really do good and clean work.”  —Vinny L.

“They are knowledgeable and responsive.”  —Arion J.

“They were good.”  —Desmond D.

“I liked best the personal service and the quality of the work they did. They always tried to make time in their tight schedule to help me out of a pinch even for a small job.”  —Gina

“They were at the work site on time, they did quality work and finished on time.”  —Scott M.

“They were on time, efficient, and they did great quality work. He always sends good workers, and he always uses good supplies.”  —Sue U.

“He's great all the way around. I've never worked with a better contractor.”  —John K.

“Andy did a great job. His work was outstanding.”  —Cindy M.

“I liked the timeliness, good clean-up, and they got the job done.”  —V. D.

“Promptness”  —N. D.

“He was on time, and he did what he said he was going to do. The quality was great, and he also supplied doors, so it was a complete service. He took care of everything well.”  —J. G. C.

“I liked their customer-oriented attitude and concern about quality. He fixed problems without having to point them out to him.”  —L. B.

“They do good work at a fast pace.”  —L. C.

“He's reliable, he has a good personality, he gets the job done and the finished product is great.”  —George

“They are detail orientated.”  —Greg M.

“They were there when they said they would be and got the job done.”  —Jim O.

“Andy is very personable. He always told us when he was coming, and if he couldn't make it, he would let us know in advance. That was very important to us so we could plan our day schedule. Andy worked really well with his subcontractors, and they were nice to work with. His prices were also reasonable, and we've recommended him to several of our friends.”  —Mary M.

“They did exactly what they said they would do. The best part was that they cleaned up afterwards, not many subcontractors do that. They were very neat.”  —Chuck R.

“Easy to work with”  —GM B.

“They have a good combination of quality, speed and price.”  —E. D.

“He was there when he said he was going to be, and he finished the work earlier than scheduled. There were never any problems between him and any of my other subcontractors. The painter liked his work because he didn't have to fill anything in. All the joints were tight and clean. I'm pretty meticulous about things, but I thought they did a great job.”  —M. G.

“Responsiveness”  —D. D.

“Attention to detail, timeliness, customer service and the fact that they are a small operation”  —Robert V.

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