Santa Clara – Contractors - Custom Home Builders

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(408) 758-5681

Serving Santa Clara and San Mateo Counties

Services include custom home building, additions and remodels, kitchens and bathrooms, construction plans and blueprints, guaranteed permit acquisition.
License 366632 | DCID6508791828
7201 Via Lomas
San Jose, CA 95139
(408) 840-3993

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Services include second story additions, residential remodeling, custom home plans, windows, custom cabinets and painting. Brands include Glidden, Anlin and CeasarStone...
License 840856 | DCID4082342673
(408) 741-3000

Serving Santa Clara and San Mateo Counties including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Services include custom homes, remodels, kitchens and bathrooms, interior design and custom cabinetry.
License 598967 |
Map of these Diamond Certified companies
Cities: Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Saratoga, Sunnyvale
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Researched Articles
Why Trust Diamond Certified Custom Home Builders Rated Highest in Quality?
A custom builder and homeowner discuss construction plans.

You are the customer. If your goal is to choose a custom home builder that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified custom home contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated custom home building company and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

How to Choose
Choosing a Professional Santa Clara County Custom Home Builder

There are many custom home builder contractors in Santa Clara County, including the larger cities of San Jose, Sunnyvale, Santa Clara, Mountain View, and Milpitas. Your job is to find the one with the right home building experience and the best references in order to have the most success.

You should expect more than just bare minimum from your custom home builder contractor of choice. Read on to learn how to find the most affordable, licensed custom home builder contractor in Santa Clara County who can build your custom home with success....

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There are many custom home builder contractors in Santa Clara County, including the larger cities of San Jose, Sunnyvale, Santa Clara, Mountain View, and Milpitas. Your job is to find the one with the right home building experience and the best references in order to have the most success.

You should expect more than just bare minimum from your custom home builder contractor of choice. Read on to learn how to find the most affordable, licensed custom home builder contractor in Santa Clara County who can build your custom home with success.

A custom built home is one that is specially designed to meet the specifications of the person who wants it built. A house is not truly a custom home unless an architect has carefully studied the property and interviewed the clients in order to create a unique home that is tailor-made for the people who will reside there. In order to build a custom home, you will need a building site, an architect or professional home designer, and a custom home builder contractor.

How to Choose a Professional Santa Clara County Custom Home Builder Contractor
When it comes time to choose a custom home builder, follow these steps:

Make a preliminary decision
Once you have interviewed prospective custom home builder contractors, it is time to narrow down your choices. Decide which answers are the most important by reviewing your notes. Then you can make a decision regarding which custom home builder contractor most closely matches your criteria. Make sure that you are comfortable interacting with this general contractor as you will be spending quite a bit of time with him during the building process.

Describe the construction work
When you meet with the custom home builder, describe the custom home that you want. Try to consistently explain the same home to the different custom home building companies that you meet with in order to have the best opportunity to get an accurate estimate that is based on similar information.

Research each prospective custom home builder contractor
After you have narrowed down your options to a single custom home builder contractor, finish up the resource. Contact references. Verify that the custom home builder has proper licensing, insurance, and official endorsements such as Diamond Certification and Better Business Bureau membership.

Ask questions and take notes
When you meet with prospective custom home builder contractors, have a list of questions to ask. Also, write down each one's answers to those questions so that you can compare responses when it comes time to make the final decision. Remember that a good rapport with the custom home builder is essential to a positive working relationship. Remember to ask about the general contractor's technical ability, job history and the specifications of the custom home construction job.

Make a final decision
After you have researched your final choice for custom home builder contractor, it is time to finalize the deal. This is the time that you want to ask any last questions and make sure that you are completely satisfied and comfortable with your custom home builder contractor of choice. If you are totally content with your choice, ask your representative to provide a signed, written and thoroughly detailed contract.

Tips for Locating a Diamond Certified Custom Home Builder Contractor in Santa Clara County
When you are searching for a custom home builder contractor in Santa Clara County, including the larger cities of Palo Alto, Cupertino, Gilroy, Campbell, and Morgan Hill, check to see if they have already built a home similar to the one you are looking for. If so, it will be rather easy for them to modify the plan. They will also understand the permitting process and have ideas of what could improve the design.

Get quotes
Be sure to check several potential custom home builder contractors for your building project. Give identical copies of detailed project plans to each potential candidate for a quote. You should get at least three different quotes before making your final selection. Also, make sure the quote includes materials and fixtures that meet your project specifications.

Write a job description
If you write a description of the custom home that you intend to have built, you can be sure that each potential custom home builder contractor fully understands the construction job. This will enable you to accurately compare each custom home builder's response to your custom home construction project, giving you the ability to compare equally and fairly.

Do the homework
Because a custom home builder contractor building your home will save you time and stress, be sure to do your homework and find a quality company to do business with. This way you will have done everything possible to end up with a beautiful home that brings you satisfaction.

Check references
Be sure to check references of any custom home builder contractor. Request two positive references as well as a reference that may not be so positive. Ask if there are any homes that they designed and built that you can view. Also, be sure to find out what types of interior finishing products they use. Make sure this person is someone whom you can see yourself working with for the next three months happily.

Get it in writing
Getting everything that you are told by the custom home builder contractor in writing will save confusion later on. Be sure that the custom home building contractor provides you with a written description of the construction work, pricing and a time frame for completion.

Maintain great communication
In order to work successfully with your custom home builder contractor of choice, it is critically important that both parties make an effort to keep each other informed. Don't jump to conclusions. Ask if you have doubts regarding the progression of the construction job. Do whatever it takes to stay informed and get your questions or concerns addressed in a timely manner.

Choose certified and licensed custom home builder contractors
The best custom home builder contractors have been featured positively in consumer ratings publications. They are more likely to put forth extra effort for your custom built home.

Do a walk-through
After the custom home construction job is finished, verify the completed work with the agreement that you signed before the construction work began. Walk through the project with the custom home builder contractor. Compare the results to the details outlined in the agreement. If any work differs with the contract, discuss these differences with the construction company.

Know your rights
As the client of a custom home builder contractor, you have special rights. Learn about what laws apply to you at the California Department of Consumer Affairs Website.

Avoid hiring a contractor who does any of the following:

  • Suggests you borrow money for your project from a lender the contractor knows
  • Requests complete payment upfront
  • Offers discounts for finding customers for the contractor
  • Offers a discount for on-the-spot hiring
  • Has no business number in the local telephone directory
  • Offers only lifetime warranties (as these are only as good as the life of the company)
  • Wants to use leftover materials from another job for your project
  • Provides only a PO Box address rather than a physical address
  • Applies pressure for you to make a quick hiring decision
  • Requests that YOU obtain any required building permits
  • Accepts only cash
  • Quotes a final price without first seeing the job
  • Requires a large down payment for the purpose of purchasing materials
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Know What You Want
Know What You Want Before You Hire a Santa Clara County Custom Home Builder Contractor

Many factors should be thought about before selecting a custom home builder contractor in Santa Clara County, including the smaller cities Blossom Valley, Monte Vista, Mt. Hamilton, Los Gatos, Permanente, and Stanford, that will meet your needs the most successfully. Write down everything that you're searching for before you begin your research. Consider the following questions before making your final selection of a custom home builder contractor....

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Many factors should be thought about before selecting a custom home builder contractor in Santa Clara County, including the smaller cities Blossom Valley, Monte Vista, Mt. Hamilton, Los Gatos, Permanente, and Stanford, that will meet your needs the most successfully. Write down everything that you're searching for before you begin your research. Consider the following questions before making your final selection of a custom home builder contractor.

  • Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Performance Guarantee?
  • What is my budget?
  • What is the time frame for completing the custom home construction project?
  • What personal and professional characteristics would I like my Santa Clara County custom home builder contractor to have? (These may include good communication skills, honesty, reliability, cleanliness, etc.)
  • Are there any changes I'd like to make personally before to the custom home construction team begins construction in order to offset costs?
  • What characteristics do I want my custom home to have?
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What to Ask on the Phone
Things to Ask on the Phone When Speaking to a Custom Home Builder Contractor in Santa Clara County

Before you select a custom home builder contractor in Santa Clara County, call them on the phone to discuss your options. It's good to have a list of questions ready and to write down the answers that the custom home builder contractor gives you while you're talking to them. Use the following questions to guide in your discussion:...

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Before you select a custom home builder contractor in Santa Clara County, call them on the phone to discuss your options. It's good to have a list of questions ready and to write down the answers that the custom home builder contractor gives you while you're talking to them. Use the following questions to guide in your discussion:

  1. Has your company earned and maintained a Diamond Certified rating?
  • Will the general contractor provide a written estimate for the general construction?
  • Will the Santa Clara County general contractor provide a written contract?
  • Does the design-build contractor have a sales tax ID and a valid license or permit?
  • Do you guarantee your work?
  • Will you provide me with written lien wavers?
  • How long has your Alameda construction company been in business?
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What to Ask in Person
Things to Ask in Person When Speaking to a Custom Home Builder Contractor in Santa Clara County

The next step is to interview custom home builder contractors in Santa Clara County, including the larger cities of San Jose, Sunnyvale, Santa Clara, Mountain View, and Milpitas. Questions you may want to ask include the following....

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The next step is to interview custom home builder contractors in Santa Clara County, including the larger cities of San Jose, Sunnyvale, Santa Clara, Mountain View, and Milpitas. Questions you may want to ask include the following.

  • How do you perform your work-what time do you start, how will you protect my carpets, how will you handle trash and debris, etc.
  • How and when do the Santa Clara County general contractors clean up the construction site?
  • What professional organizations are you a member of?
  • Does the general contractor carry workers' compensation and liability insurance?
  • How do the residential general contractors in Santa Clara County price building construction?
  • Do the general contractors specialize in the type of work you need? If so, ask the builders to provide some examples of similar work in Santa Clara County they have completed.
  • What will the construction companies' timing be on bidding and completing the home construction?
  • Do the construction firms hire subcontractors or do the general contractors and their employees perform the work?
  • What type of warranty does each of the construction companies provide and what are the terms?
  • Will construction permits be needed? If so, will the general contractors be responsible for getting them?
  • How many projects that are similar to mine have you completed in the last year?
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What to Ask References
Interview Questions for Previous Customers of a Custom Home Builder Contractor in Santa Clara County

It's best to select a Diamond Certified custom home builder contractor because all certified companies have passed an in-depth ratings process that most other companies can't pass. If you want quality contractor work in Santa Clara County and the greater Bay Area, you can feel confident about choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you'll never be fooled by fake reviews....

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It's best to select a Diamond Certified custom home builder contractor because all certified companies have passed an in-depth ratings process that most other companies can't pass. If you want quality contractor work in Santa Clara County and the greater Bay Area, you can feel confident about choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you'll never be fooled by fake reviews. That's because all research is performed in live telephone interviews of actual customers.

If you can't find a Diamond Certified custom home builder contractor within reach, you'll have to do some research on your own. If you do, it's wise to call some references provided by your custom home builder contractor. Keep in mind, though, that references provided to you by the custom home builder contractor are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That's because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

If you do phone references on your own, specifically ask for a list of the company's 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

  1. Would you recommend this custom home builder contractor to your family and friends?
  2. Were you satisfied with the service from the (custom home builder contractor name)?
  3. Did the contractor seem receptive to your input?
  4. If you need a custom home builder contractor in the future, will you consider hiring this general contractor?
  5. What type of custom home builder project did you hire the general contractor to complete?
  6. Did the contractor provide answers to questions to your satisfaction?
  7. Did the custom home builder contractor show up on time?
  8. Do you feel like the general contractor charged a fair price for the quality of the work?
  9. Did they finish the job on time?
  10. Did the general contractor clean up after completing the job?
  11. Were there any unexpected costs? If so, what?
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Review Your Options
Consider Your Options for a Santa Clara County Custom Home Builder Contractor

Your choice of custom home builder contractor is important to you and your family. So before deciding on the best custom home builder contractor in Santa Clara County for you, it's important to consider the following questions....

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Your choice of custom home builder contractor is important to you and your family. So before deciding on the best custom home builder contractor in Santa Clara County for you, it's important to consider the following questions.

  1. Is my custom home builder contractor of choice well-established in the community?
  2. Does my general contractor of choice have good references that I have checked?
  3. Is my custom home builder contractor of choice listed in the Better Business Bureau as having complaints filed against him? If so, were they valid complaints that required disciplinary action?
  4. Is my custom home builder contractor of choice charging a reasonable price for quality work on my custom home construction project?
  5. What is my time frame for this custom home construction project: when do I intend to start it and when do I need to have it accomplished?
  6. Which general contractors in Santa Clara County offer the better warranty for the overall cost?
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How to Work With
Hiring a Santa Clara County Custom Home Builder Contractor

Once you've hired a custom home builder company in Santa Clara County, including the smaller cities San Martin, East Palo Alto, Holy City, Los Altos Hills, Saratoga, and Alviso, you will have an initial meeting between you and the contractor to discuss the contractor's qualifications and your requirements. An estimate of the custom home construction project and its feasibility is drawn out. Furthermore, you will discuss the budget and design of the project as well as any restrictions and permissions that will be needed....

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Once you've hired a custom home builder company in Santa Clara County, including the smaller cities San Martin, East Palo Alto, Holy City, Los Altos Hills, Saratoga, and Alviso, you will have an initial meeting between you and the contractor to discuss the contractor's qualifications and your requirements. An estimate of the custom home construction project and its feasibility is drawn out. Furthermore, you will discuss the budget and design of the project as well as any restrictions and permissions that will be needed. The contractor will provide you with an estimate based on the design specifications. He will also offer choices in terms of designs and construction. Once the final contract has been written, the next step will be applying for permission. Last of all, the construction and financing process will begin.

Be Contract Specific

Once the contract is drawn up, it should be signed by both parties: you, the project owner, and the contractor. If any sub-contractors will be involved, they should sign the contract as well. The contract should protect the interests of both you and the contractor. As a result, it should include the following:

  • Contractor's name, physical address, mailing address and phone.
  • Quote of the project.
  • A clear, concise, and complete description of the project, including start and completion dates. It should also include who will be responsible for each aspect of the project.
  • Terms of payment schedule as well as the payment schedule for the contractor, subcontractor(s) and suppliers.
  • How "change orders" will be handled. Any changes or additions to the project should be written up in the contract so that the conditions for change are pre-determined. Furthermore, the contract should list how and when payment will be made for adjustments. Because change orders are common aspects of most remodeling jobs, it is common for remodelers to require payment before the work actually begins.
  • Detailed materials list: product, size, color, type, model, and brand name. Any additional or alternate materials that may be used if necessary should also be listed.
  • Who will be responsible for obtaining necessary permits (this is usually the contractor).
  • Any oral promises made.
  • Warranties should be written and the length of time as well as limitations should be covered. Warranties should cover materials and workmanship, and names and addresses of the warrantor. This may include the contractor, manufacturer, and distributor.

Take Precautions to Protect Yourself
Taking precautions will help protect you and your custom home project investment. It will also increase your chances of success. Consider the following guidelines:

  • Do not sign a contract or any document until you have thoroughly read through it and filled in any blank spaces.
  • Do not sign a contract that uses vague terms. Make sure that all terms are specific regarding project requirements and the work that will be performed.
  • Do not make final payment until the work completed meets agreed upon specifications, building code requirements, and that subcontractors and suppliers have all been paid.
  • Don't agree to finance your project through your contractor. Shop around for better loan terms.
  • Before deeding your property, be sure to first consult an attorney or knowledgeable friend or family member.
  • Agree to make payments as the project progresses, contingent upon completion of a determined amount of work. This way, if work on the project is delayed, payment will be delayed as well.
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Be a Good Customer
Be a Successful and Good Custom Home Builder Contractor in Santa Clara County Customer

It's the custom home builder contractor's responsibility to complete a successful custom home builder project for you according to your specifications. But you play a big part in the success of your custom home builder contractor, too. Here are a few simple steps you can take to be a good customer when hiring a Santa Clara County custom home builder contractor....

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It's the custom home builder contractor's responsibility to complete a successful custom home builder project for you according to your specifications. But you play a big part in the success of your custom home builder contractor, too. Here are a few simple steps you can take to be a good customer when hiring a Santa Clara County custom home builder contractor.

  • Before you hire a custom home builder contractor in Santa Clara County, including the larger cities of Palo Alto, Cupertino, Gilroy, Campbell, and Morgan Hill, restate your expectations and goals, and reiterate to the custom home builder contractor your understanding of the agreement. Most problems with local custom home builder contractors occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
  • Be clear and upfront with the custom home builder contractor. Let them know what you want from your custom home builder contractor, the long-term outcome you're expecting and specific ways they can satisfy your expectations.
  • Be sure your custom home builder contractor has a phone number where they can reach you at all times while they're completing your design and build project. The work will move along more smoothly if your custom home builder contractor can reach you for any necessary updates, questions or work authorizations.
  • Ask your custom home builder contractor if you should call to check on the progress or if he will call you with updates.
  • When your custom home builder contractor contacts you, return calls promptly to keep the custom home builder contract work on schedule.
  • Pay for the custom home builder contractor's work promptly.
  • Remember, a friendly smile goes a long way!

Why would you want to be a good customer? Custom home builder contractors in Santa Clara County appreciate customers who are straightforward, truthful and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check the Work
Use the Invoice to Check the Completed Custom Home Builder Contractor in Santa Clara County Work

When the custom home builder contract work is completed, your custom home builder contractor is required to give you a written invoice. This must include:

  • The name and physical address of the custom home builder contractor
  • A list of all work performed, including the warranty
  • An itemized list of all merchandise purchased or included
  • The total custom home builder project cost, including the amount charged for labor, if any
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When the custom home builder contract work is completed, your custom home builder contractor is required to give you a written invoice. This must include:

  • The name and physical address of the custom home builder contractor
  • A list of all work performed, including the warranty
  • An itemized list of all merchandise purchased or included
  • The total custom home builder project cost, including the amount charged for labor, if any
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Written Warranties
Request Warranties in Writing from Custom Home Builder Contractors in Santa Clara County

Before the custom home builder contractor leaves, confirm any warranties offered by the custom home builder contractor in Santa Clara County, including the larger cities of San Jose, Sunnyvale, Santa Clara, Mountain View, and Milpitas. The written warranty document must detail the following:...

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Before the custom home builder contractor leaves, confirm any warranties offered by the custom home builder contractor in Santa Clara County, including the larger cities of San Jose, Sunnyvale, Santa Clara, Mountain View, and Milpitas. The written warranty document must detail the following:

The custom home builder contractor's name and physical address
  • Your responsibility in the case of a problem with the building project and what you need to do in order to redeem the warranty.
  • If the custom home builder contractor warranty coverage is transferrable to the new owner in the event that you sell the home or building in which the contractor has designed and built.
The length of time as well as limitations should be covered. Warranties should cover materials and workmanship, and names and addresses of the warrantor. This may include the contractor, manufacturer, and distributor.
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Top 10 Requests
Top Service Requests from Custom Home Builder Contractors

Custom home builder contractors in Santa Clara County, including the larger cities of San Jose, Sunnyvale, Santa Clara, Mountain View, and Milpitas, provide all types of custom home projects. Following is a list of the most popular requests....

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Custom home builder contractors in Santa Clara County, including the larger cities of San Jose, Sunnyvale, Santa Clara, Mountain View, and Milpitas, provide all types of custom home projects. Following is a list of the most popular requests.

Custom green homes
Green homes are built using a process that is environmentally responsible and resource-efficient throughout the building's life-cycle. This "green" process includes design, construction, operation, maintenance, renovation, and demolition. The purpose of a "green" home is to reduce the overall impact of the home on the human health and natural environment.

Custom modular homes
These are buildings used for commercial purposes that are portable and cost-effective. Modular buildings are pre-constructed in a factory or other manufacturing site and then transported to the assembly site.

Custom A-frame homes
A-frame houses feature steeply-angled sides that usually begin at or near the foundation line and meet at the top, creating a home that looks like the letter A.

Custom Luxury homes
Luxury homes are high-end homes in affluent communities. The high-end status is determined by location, property entry, architecture, decor, decadent amenities, entertainment capability, grounds, etc.

Custom log homes
Log homes are structurally identical to log cabins because they are made from logs that have not been milled into conventional lumber.

Custom vacation homes
This is a home that is used seasonally as a vacation residence rather than being lived in year round.

Split-level custom homes
A split-level home is similar to a ranch home. It features three levels of living space on a floor plan that makes economical use of the building lot.

Chalet-style custom homes
Reminiscent of homes on alpine ski slopes, chalet style homes are rustic homes based on Swiss alpine cottages. They have a rectangular shape, big lofts, large windows, and steep gabled roofs.

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If Things Go Wrong
The Diamond Certified Performance Guarantee

Diamond Certified home building companies are backed by the Diamond Certified Performance Guarantee. If the custom home contractor you've hired is Diamond Certified and you can't resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138....

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Diamond Certified home building companies are backed by the Diamond Certified Performance Guarantee. If the custom home contractor you've hired is Diamond Certified and you can't resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Finding Ways to End Conflict With a Custom Home Builder Contractor Customer in Santa Clara County
The fact is most custom home builder contractors in Santa Clara County, including the larger cities of Palo Alto, Cupertino, Gilroy, Campbell, and Morgan Hill, are honest and really do look out for their customers' best interests. Still, you should know what to do if you are ever dissatisfied with your local custom home builder contractor's service or work.

If you have a complaint or concern about your designing of a project or building of the project, or the service you received from your custom home builder contractor, immediately speak with the service contractor. It is often best to resolve problems directly with the custom home builder contractor, minimizing conflict and getting your custom home construction project done right and on time.

When discussing the issue with the custom home builder contractor, keep these tips in mind:

  • Remain calm and polite.
  • Let your custom home builder contractor know that you're willing to compromise or negotiate a mutually-beneficial agreement.
  • Set a deadline for resolution, and tell the custom home builder contractor that you are willing to agree on a mutually-beneficial solution.
  • As long as building code, safety, and contract guidelines are met, you do have the final say. The contractor was hired by you to complete a project that you are paying for, to your specifications.
  • If you do not get a suitable response, consider sending a letter that outlines the problem and how you would like it resolved. Send the letter by certified mail and request a return receipt. If the problem continues, it may be time for outside intervention.
  • Try discussing the problem with a trusted family member or a friend. If that doesn't help, you may need to seek legal advice from an attorney.
  • Review the contract specifications with your contractor and attempt to verbally resolve any problems in person.
  • You may legally withhold payment until the dispute is resolved to your liking.
  • If you have tried all of the above suggestions and the problem continues, you may need to visit your local builders association (LBA) for assistance.

Document your concerns in writing with the custom home builder contractor service or photograph your custom home builder construction project and the parts used if you have worries about the quality of the work or the materials used. Write down the custom home builder contractor's response to your complaints in case you need records for future arbitration.

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Glossary of Terms
Glossary of Terms for Custom Home Builders

Below are key custom home building terms and descriptions that will help you navigate your way through your custom home construction project.

architects
When designing a new home or business project, the architect is in charge of creating a draft of the actual design of the home, addition, remodeling, or building project.

Also known as: architect jobs, architect, shop architects, interior architects...

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Below are key custom home building terms and descriptions that will help you navigate your way through your custom home construction project.

architects
When designing a new home or business project, the architect is in charge of creating a draft of the actual design of the home, addition, remodeling, or building project.

Also known as: architect jobs, architect, shop architects, interior architects

blueprint
A blueprint is a paper reproduction of an architectural design. Usually these paper drawings are on white paper with blue lines but it is a generic term for any detailed architectural design.

Also known as: the blueprint, blueprints, half pipe blueprints, hosue blue prints, blue print maker

change order
A written order to the contractor that details changes to the specified work quantities or modifications that are in the original contract.

Also known as: construction change order form, change order request form, change order form template

custom bathroom renovations
This is a reference to improving a home by remodeling a bathroom in order to make it more modern and up to date.

custom home designs
Custom home designs are designs for home that are modern and unique.

Also known as: custom home plans, home designs, custom designed homes, luxury home designs, custom design homes, small home designs, new custom homes, custom home construction, contemporary home designs

custom home floor plans
These are not stock floor plans that have been modified by a builder by making simple changes such as adding or changing a doorway. These are, rather, unique plans that have been drawn up by an architect or professional designer after they have meet with the client and viewed the property where the home will be built in order to more effectively design a home specifically constructed for the client.

designers
Designers have expertise in certain areas of home remodeling and decor, such as kitchens or bathrooms.

dry wall construction
This is a type of construction in which the interior wall finish is applied in a dry condition. This is generally in the form of sheet materials or wood paneling.

Also known as: construction dry wall, dry wall, drywall contractors, dry stone wall construction, drywall installation, drywall contractors

generalcontractors
General contractors manage all aspects of a project. This includes hiring and supervising subcontractors, obtaining materials and building permits, and scheduling inspections.

Also known as: certified general contractors, association of general contractors

home design-build services
This is a reference to a project delivery system used in the construction industry. In this method, the design and construction services are contracted by a single contractor or business known as the design-build contractor to build a home.

home floor plans
This is the blueprint or design for a home that is typically drawn up by an architect.

Also known as: luxury home floor plans, log home floor plans, ranch home floor plans, small home floor plans, home floor plans free, modular home floor plans

licensedarchitects
Architects who have met the standards for licensing by the California Architects Board are licensed. This includes completion of the two state-run intern development programs known as CIDP and IDP; completion of the Architect Registration Examination; and completion of the oral examination known as the CSE.

specialty contractors
Specialty contractors install particular aspects of a project such as the plumbing or electrical work.

standard bid
The traditional cost that is associated with the materials and labor needed to construct the project.

Subcontractor
Any constructor who contracts to perform parts of the work of a project that the original contractor contacted to do.

Also known as: subcontractor agreement template, subcontractor agreement, subcontractor agreement form, sample subcontractor agreement, subcontractor agreement, subcontractor agreement construction, subcontractors insurance, insurance for subcontractors

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Frequently Asked Questions
FAQ for Custom Home Contracting Clients

Q: Why choose a Diamond Certified custom home builder contractor?...

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Q: Why choose a Diamond Certified custom home builder contractor?
A: Diamond Certified helps you choose a custom home builder with confidence by offering a list of top-rated local companies who have passed the country's most in-depth rating process. Only custom home builder contractors rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can't pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you'll feel confident choosing a Diamond Certified custom home builder contractor.

Q: How long will it take to build my new custom built home?
A: Building times vary based on lot conditions, the complexity of the home, location and many factors that arise at times. Most custom home builder contractors are able to complete the majority of homes in a timely manner. Typically, it takes 3-6 months to build a new home once the footing is poured.

Q: Is it possible to use a specific custom home builder contractor yet retain competitive prices?
A: The answer is yes because typically contractors agree to provide a complete custom home construction project on a guaranteed maximum basis. They will agree to charge a set amount for a project and no more, assuming the scope does not change. If the costs are less than originally estimated, savings are passed on to the client on a pre-agreed basis.

Q: Once my home is under construction, can I make changes?
A: Chances that are made during the construction process can have a negative impact on the construction of your home. It is strongly encouraged that you design your home exactly how you want it at the point of sale. However, change orders may be accepted on a case by case basis during the actual construction. Be aware that these change orders may increase the overall cost of your home considerably.

Q: Why do so many people have home construction nightmares?
A: If you analyze most home construction nightmares, you will find a single common theme: the client was seduced by the lowest bid. If you are shopping for a television and you accurately compare the same model, size, and features, not much will go wrong if you buy the less expensive television. However, this is not the case when comparing construction builders. Every builder builds differently. For this reason, you should always do your homework and make sure you research any custom home builder contractor before you sign the final contract.

Q: What effect does the weather have on my home's building materials?
A: Most every home that is being built is rained on or snowed on during construction. These weather conditions will not affect the quality or strength of your home.

Q: How long will my construction project take to complete?
A: That depends on the job. When you meet with your contractor, they should be able to fairly accurately determine an estimated end date.

Q: Do custom home builder contractors operate a clean worksite?
A: It is a good idea to check the work of a design/build contractor before hiring to see if, in fact, they operate clean worksite. Check to see if they use floor protectors and put plastic sheets for dust containment. Note if there is a line item in the contract that includes jobsite setup, cleanup, and portable facilities.

Q: What are the benefits of owning my own home?
A: The benefits include paying toward your own home rather than paying for someone else's home ownership. Over time, houses usually increase in value, thus increasing your net worth. If your new home is financed, then the finance charges are tax deductible.

Q: How can I minimize the problems associated with a custom home construction project?
A: The first step is to recognize that all construction problems can be reduced to issues of communication or money. Money is an issue regardless of your budget or wealth. Before the project begins, know what your contractor is charging you for overhead, markup, profit, and extras. Get a list of hourly rates. Know how his subcontractors charge him. Understand fully who pays if something goes wrong. Understand your warranties and guarantees. Write everything down in the contract. Regarding communication, never trust verbal communication on a construction project. Document every conversation that involves something being done to your custom built home.

Q: How do I know that a custom home builder contractor is not marking up your credit allowances?
A: A quality custom home construction firm will have open and transparent paperwork. They should be able to show you receipts for what has been purchased, including contractor discounts.

Q: Are estimates of custom home construction companies negotiable?
A: Generally they are not. A quality custom home builder contractor will give a fair estimate based on current market prices for your community. They may be able to work with you in lowering the overall cost by using different materials or coming up with a more efficient design.

Q: What is involved in preparing a site for building my custom home?
A: In order to be prepared for your home to be built on site, you will need to research any environmental and building ordinances and codes that may apply, clear the home site of trees and other debris, design septic/sewer issues, install a driveway and culvert, determine whether your lot has any shrink/swell soil conditions, and excavate if you are building a basement home.

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Consumer Agencies
Associations for Custom Home Construction Companies

ABC Associated Builders and Contractors (http://www.abc.org/)
AGC of America Associated General Contractors of America (http://www.agc.org/)
ASA American Subcontractors Association (http://www.assaonline.com/)
BBB Better Business Bureau (www.bbb.com)
CBIA California Building Industry Association (http://www.cbia.org/)...

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ABC Associated Builders and Contractors (http://www.abc.org/)
AGC of America Associated General Contractors of America (http://www.agc.org/)
ASA American Subcontractors Association (http://www.assaonline.com/)
BBB Better Business Bureau (www.bbb.com)
CBIA California Building Industry Association (http://www.cbia.org/)

CSLB Contractors State License Board (http://www.cslb.ca.gov/)
DCA California Department of Consumer Affairs (www.dca.ca.gov)
HBANC Home Builders Association of Northern California (http://www.hbanc.org/)
NAHB National Association of Home Builders (http://www.nahb.org/)
NCBE North Coast Builders Exchange (http://www.ncbeonline.com/)
NSCA National Systems Contractors Association (http://www.nsca.org/)
NUCA National Utility Contractors Association (http://www.nuca.com/)

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Industry Information
Santa Clara County Custom Home Building Contractor Information
Popular Types of Custom HomesTypes of Custom Home Building Services Available in Santa Clara County Cities Served Zip Codes Served
custom log homeshome design-build servicesAlviso
Blossom Valley
Campbell
Coyote
Cupertino
East Palo Alto
Gilroy
Holy City
Los Altos
Los Altos Hills
Los Gatos
Milpitas
Monte Sereno
Monte Vista
Morgan Hill
Mountain View
Mt Hamilton
New Almaden
Palo Alto
Permanente
Redwood Estates
San Jose
San Martin
Santa Clara
Saratoga
Stanford
Sunnyvale
94022
94023
94024
94035
94039
94040
94041
94042
94043
94085
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94089
94301
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custom high-end homescustom home additions
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custom craftsman homesluxury home renovations
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custom modular homescustom commercial building construction
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