Our vehicles to get us where we need to go: our jobs, school, the store, even to the other side of the country. It’s because of our great reliance on our vehicles that car trouble is such a stressful experience. Carefully choosing a Santa Clara County auto repair shop you can trust will give you peace of mind and get your car back on the road fast, even when unexpected breakdowns occur.
There are many car repair centers in Santa Clara County to choose from, including those that serve the major cities of San Jose, Santa Clara, Sunnyvale, Mountain View and Milpitas, as well as Palo Alto, Cupertino, Morgan Hill, Campbell, Gilroy and all the smaller towns.
So how do you choose the shop that’s right for you? Research and good information are the keys to success. Read the following articles to find out how you can get the information you need to be confident in your choice of a Santa Clara vehicle repair shop.
Seek out Licensed Automotive Mechanics in Santa Clara County
Clearly, not all auto repair mechanics are the same. They have diverse skills, various degrees of experience and different philosophies about auto repair that can help or hurt you. In any case, it’s your right to choose a competent, honest auto repair shop in Santa Clara County that will repair your vehicle correctly the first time and keep it running for the long-term.
All auto repair shops operating in California must be licensed by the Bureau of Automotive Repair. You can check the license status of any local automotive repair shops by visiting the bureau’s web site. Any recent violations, complaints and disciplinary actions will appear on their license.
All Diamond Certified companies have already been thoroughly vetted for you, including license verification. But if you’re unable to choose a Diamond Certified car mechanic in your area of Santa Clara County, you’ll have to do the research yourself.
Automotive technicians in Santa Clara County included in the larger cities of Milpitas, Mountain View, Santa Clara, San Jose and Sunnyvale who have earned certifications such as Automotive Service Excellence (ASE) and completed advanced automotive repair training may be better able to repair and maintain your vehicle according to the manufacturer’s specifications. That’s because shops and car mechanics with these industry certifications have taken additional courses and passed industry examinations proving they have knowledge and skill that other mechanics may not be able to match.
Some car owners prefer to hire one of the green auto repair shops located throughout Santa Clara County. These shops have earned certifications and completed courses on environmentally responsible auto repair and green auto maintenance services. If credentials like this are important to you, make sure to ask the auto repair shops for a list of industry recognition and qualifications.
Find Auto Centers that Offer Good Car Repairs in These Major Santa Clara County Cities: San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy, Campbell and Morgan Hill
If possible, visit the repair facility before taking in your vehicle. That’s because your first impression of an auto repair shop can tell you a lot about the people and the business with whom you’ll be dealing. While you shouldn’t expect an automotive repair shop to be spotless, you can expect a neat appearance, modern equipment and policies posted explaining rates and warranties. It’s also important to look for a repair center with professional staff that obviously cares for customers. They should be courteous, attentive, helpful, and take time to answer your questions. A convenient location is also important. You don’t want to drive a long distance between your home and your auto mechanic, especially if you’re having car trouble.
Some auto repair mechanics in Santa Clara County specialize in certain makes and models. Others service all vehicle makes. It’s up to you to decide if you're best served by a specialty repair shop or a general repair center. If you drive a rare or specialized vehicle, it may be wise to talk auto repair shops in the larger cities of Gilroy, San Jose, Sunnyvale, Mountain View, Santa Clara, Milpitas or your area of Santa Clara County that exclusively service your vehicle make. However, local general repair facilities should have the correct tools, equipment and know-how to maintain and repair any vehicle.
Another factor to consider when researching auto repair shops in Santa Clara County is the quality of replacement parts each shop installs. Original Equipment Manufacturer or OEM auto parts are manufactured by the same companies that build the car’s original parts, so they’re built to fit your car exactly. OEM parts may be a higher quality than aftermarket auto parts, which are built to serve the same function as OEM parts, but may cost less. Some discount auto repair shops sell used, salvaged or refurbished auto parts. While these auto parts may be cheap, they usually can’t be guaranteed for safety, quality, or length of wear.
If you live in the smaller Santa Clara cities of Stanford, San Martin, Monte Vista, Los Altos Hills or Holy City, you may not find a local auto repair shop. Luckily, most vehicle repair shops have the ability to tow in vehicles that won’t start or need major repairs, so car shops in larger cities may be able to provide auto repairs instead of leaving you stranded. For example, auto repair shops in the San Jose area of Santa Clara County can also serve the smaller cities of Blossom Valley, Voyote, Alviso, Monte Sereno and New Almaden.
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