What did you like best about United Performance Corp.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/12/08 and 12/2/08. Customer last names have been initialized for privacy. 

“The quality of the work, and the price is reasonable. He keeps you updated about the status of your car. He is very attentive.” —Albert E.

“They were extremely friendly and accommodating. They knew what they were doing and they repaired it adequately.” —Albert C.

“It is very convenient and they have a good price.” —Albert S.

“The service, and he did what he promised. He was very fast and efficient. I really liked him.” —Alberto M.

“Everything, they tell you what it is. They are on time, very friendly, and courteous.” —Andrew K.

“Peter and his crew always do a good job, not a hard sell. I hate going to the dealerships. United Performance tells me what's going on, no more and no less.” —Anthony P.

“They are very competent and quick.” —Bobby C.

“The friendly service” —Brandon W.

“They keep me up to date and informed when they are doing something.” —Charles M.

“I went to their shop because I had a problem with my battery. They worked on my car right away. The quality was very good. They had a last minute opening.” —Christine V.

“I liked their friendly customer service.” —Cynthia Z.

“They don't charge much.” —Elias B.

“They are very courteous and their work is very good. They have good customer service. You can tell them what you want and they will do it for you.” —Emmanuel P.

“They have good prices and great service. It is usually done around the time that they say it will be. They always call before they do anything, so you don't just pick up your car and see extra charges. I am really happy with them.” —Frank D.

“They do good work, they keep me up to date, and they are close to home. I've been going there for over ten years.” —Gerty S.

“I thought they were very responsive. They completed the job exactly as we agreed. They performed well.” —Henry W.

“I love them. I love Peter. They are honest and they go beyond the call of duty. They are accommodating. I drive a long way to go there and they drop me off at the shopping center so I have something to do. Their prices are great and their work is great. I have referred them to many people. I raise my hand on the Holy Bible that what I say is the truth.” —Honey B.

“Peter is very knowledgeable.” —Jack W.

“They know what they are doing. Their estimates are reasonable and accurate. I'm so pleased with their service that I don't mind driving all the way from San Francisco to South San Francisco.” —Janathan T.

“They are very accommodating and they work very quickly.” —Jason B.

“Very friendly service and affordable prices, I go there all the time.” —Jason L.

“They have a good work ethic, great character, and values. They are honest, from the manager to the workers. It is not just their ability, but their availability. They will go out of their way to find parking for me if it is not available.” —Jimmy C.

“They were honest and they did the job quickly.” —Jose M.

“They were fast.” —Jose R.

“He was honest.” —Keith C.

“They were sincere. They did a good job and the price was right.” —Kenneth L.

“The follow-up was great.” —Kevin K.

“He is just an honest mechanic.” —Kevin W.

“They inspected my car for free.” —Kinglung L.

“He was really honest. He took the time to show me what was wrong with my truck.” —Kristen L.

“Peter is so nice to me. I have been going there for a long time. I always go there.” —Lawrence N.

“The quality of the service, Peter is kind and accommodating. I refer my friends to Peter. I have been going to him for years.” —Lea M.

“He will take you right on the spot and his price is very affordable. They are very good. They are perfect and wonderful. They even deliver your car to you.” —Shelley L.

“The service was good. He was efficient and professional.” —Manuel A.

“The prices” —Manuel P.

“The service is great. They are attentive and efficient.” —Maria E.

“He understood the problem with my car. He was very friendly. I refer all of my friends to him. He really knows cars.” —Mario G.

“I think they are very personal. They take care of you right away and they are efficient.” —Mas N.

“They pretty much get the job done.” —Masserigne S.

“I go there pretty often. It always seems like they can offer me an easy fix or something that will save me money. I never get the feeling that they are trying to sell me anything extra.” —Max B.

“Everything, and the price is good. They're pretty honest.” —Miguel S.

“They were quick. They had good customer service. They took the time to talk to me.” —Michael M.

“Everything is good so far.” —Quyen T.

“They treat me nicely. They ask me what the problem is with the car.” —Ranulfo A.

“They were fast, pleasant, polite, and helpful. I would definitely recommend them to anyone I know. I especially like Peter.” —Richard L.

“I have four cars that I have maintained with him for years. I trust him. There are not too many mechanics that I trust. He is honest. I took my car to another mechanic for an oil change and he gave me the worst case scenario. Peter is reasonable and does good work. His prices are about half of what the other shops charge. I have been going there for quite a while, so he gives me a discount. Peter's new shop is a little further away, but I still go to him. Sometimes, he gets a little busy, but you can't rush workmanship.” —Robert C.

“They did a good job, they were prompt, and I was satisfied. Their prices were within reason.” —Socrates P.

“It's great. That's all I can say.” —Theresa H.

“The owner is such a nice guy. He is easy to deal with and honest. We still go to him even though we live near the Golden Gate Bridge and he is in South San Francisco. We trust him and he provides great service.” —Vivian L.

“The speed of the service” —Wayne W.

“They finish their job on time. When you go there, they take care of you right away.” —Wilson L.

“They give very quick service. When I go there, they take a look right away and give me the price really quickly.” —Xiao L.

“They were able to see me at the last minute. That was pretty convenient for me. The people there were very friendly. Everything was great.” —Chris M.

“They are nice.” —Corrine N.

“They are honest.” —Darrell T.

“It is a clean shop.” —Flores N.

“I guess they go beyond what normal people would do. If you had something wrong and it wasn't the job they were doing, they would give you the option of fixing it or not.” —Jeff Y.

“Actually, I have been taking all of my cars there for years. I've always been satisfied.” —Lily C.

“The quality of the work and the time that it took for him to fix the car” —Lyn W.

“His work is good and his prices are reasonable. I feel good about the work.” —Mauricio L.

“The guy was honest, timely, and prompt. The car was ready when he said it would be. I didn't tell Peter what was wrong with the car when I took it in, although I already knew. He didn't try to jack up the price by saying things were wrong that weren't. He was recommended to me by a friend who works at the body shop next door.” —Robert H.

“They were prompt.” —Sam P.

“Intelligence, efficiency, and cleanliness, they were really wonderful. They helped us out in a pinch when we didn't know anyone. We heard a noise and we realized we couldn't drive from South San Francisco to San Jose. They had us out as quickly as possible.” —William R.

“They were very honest. Their service satisfied me.” —Yves A.

“They have good prices. I am a technician, so I am able to tell that they do the job right.” —Adam L.

“I think Pete is a very honest guy.” —Alex M.

“I have never had to go back for the same problem.” —Angel C.

“Quick service” —Arnel M.

“They were really friendly. The quality of the service was good.” —Brian S.

“The service is good. They are reasonably priced and understanding.” —Calvin D.

“He has always been very honest with me. I have a lot of trust in him and the price is good.” —David G.

“They are very customer friendly and accessible.” —David S.

“They were quick.” —Eric R.

“Convenience, in terms of it being close to where I need to run errands” —Eric T.

“They are a family of mechanics. My mother recommended them to me. She had dealt with Peter before. They have quick service. They see what needs to be done right away.” —Erwin C.

“Pretty fast, the price was good, and they were good people. Overall, they did a pretty good job.” —Gordon W.

“He was honest.” —Grenache G.

“They work really fast.” —Janssen P.

“They provided great customer service. They were fast and efficient.” —Jelver N.

“It was convenient to my work and my home. They were very professional and efficient. I thought they were reasonable. They had really nice employees.” —Jennifer K.

“They were able to take my car the same day. They were efficient and professional.” —Julia B.

“They are very quick.” —Karlton S.

“They are honest and efficient. I recommend all of my friends to them.” —LuAnn S.

“They were on time with the time frame they gave me. They were pretty friendly.” —Luis C.

“They are quick.” —Naevdan S.

“Customer service, they were very knowledgeable with any questions that I had.” —Rebecca V.

“The service was good and Peter was nice.” —Ting H.

“I needed a service and they got it done for me.” —Todd C.

“Peter's knowledge” —Angelo B.

“Their quick service” —Benson L.

“Their availability to get the car in and out” —Miles T.

“The price is reasonable and the quality is acceptable.” —Paul L.

“The first time I went there, they were friendly and able to communicate in Chinese.” —Tiffany L.

“They were courteous.” —Yeni A.

“The work is okay.” —Becky C.

“It is near my job.” —Lewis R.

“The shop was clean.” —Robert N.

“Location” —Anthonio L.

“I like Peter Kwong. He is a nice guy.” —Gloria P.

“The price was reasonable.” —Kaynam C.

“I like Peter.” —Lauren O.

“The location is convenient to my home.” —Carla R.

“They informed me of what I needed to do and they went ahead doing a good job. They had good customer service.” —David S.

“They got to the work right away. They got the job done quickly.” —Dina S.

“They finished the oil change very quickly.” —Tam Z.

“They are cheap and affordable.” —Gregory T.

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