What did you like best about The Yardstick?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/15/07 and 4/2/07. Customer last names have been initialized for privacy.

“I dealt with Lisa who seemed to be very knowledgeable. She gave me great advice.” —Denny A.

“They were quite efficient and they did a great job. I'm very happy with them.” —Haru O.

“They are personable and their work was very good.” —Joyce A.

“I think they were very patient in helping me make a decision. The installer was very good.” —Eva A.

“I like their workmanship. Whenever we make an appointment, they always come on time. The drapes were delivered earlier than they were supposed to. Their customer service was wonderful.” —Irene B.

“The salesperson was very professional and courteous.” —Brenna

“They were prompt with delivery and everything fit perfectly.” —Christine B.

“Lisa was great. She helped me a lot.” —Patricia B.

“I've been going there for a long time. I feel that they are easy to deal with and the prices are reasonable.” —Betty C.

“They had a good selection of materials.” —Elizabeth F.

“I got the drapes that I wanted.” —Kathy G.

“The people were really personable and helpful.” —Lauren J.

“They came out, measured promptly and got the job done. The quality was excellent.” —Elaine K.

“I liked their efficiency. They gave me what I wanted and I was very pleased. I've been using The Yardstick for a long time.” —Silvia L.

“The person I dealt with was very professional.” —Lee L.

“There are very few places that do what they do, so I like that they are available.” —Laura M.

“They were very punctual.” —Peter M.

“The shutters I got are very nice.” —Bonnie M.

“The quality and the help that I received” —Ed Q.

“The lady took care of everything.” —Lynda R.

“I liked the selection that they had. They had what I wanted.” —Suzie R.

“The representatives were knowledgeable. They also provided us with a good variety of options. I got the drapes in the time that was estimated and everything was great.” —Carol T.

“I had a problem with the drapes, but and they fixed it without a problem or extra charge.” —Carl G.

“The quality” —Joe Z.

“The quality of the work was good.” —Dana H.

“The lady was very helpful. She helped me pick out the best drapes for me.” —Janice B.

“I liked the product.” —Mary B.

“They were very prompt when I needed someone to come out and take measurements. The lady I worked with was very efficient. The work was also done in no time.” —Pat C.

“Cynthia had very good ideas on how to pick out what we needed.” —Mark C.

“They did what I wanted and the service was good.” —Betty C.

“I could get what I was looking for.” —Patricia C.

“They were very nice and competent.” —Andrew D.

“They were prompt and did a good installation.” —Larry G.

“They were right on time and their workmanship was excellent. They are good people to deal with.” —Chris A.

“They know their stuff.” —Lisa K.

“They were very helpful, efficient and knowledgeable.” —Carolyn L.

“They had a good selection and everything was done well.” —Jenny L.

“They were expedient and everything was as we ordered it.” —Rick L.

“I really liked the quality.” —Janine O.

“The professionalism of the guy who did the installation” —Arlene O.

“The owner really knows what he's doing.” —Susan R.

“The quality of the service” —Judy S.

“They were competent and they did a good job.” —Donald S.

“I was very pleased with them.” —Martha W.

“I loved the fact that they came to the house and brought us samples that made it so convenient.” —Rosalyn A.

“They took a lot of time helping me find what was right for me.” —Alison A.

“They are courteous and they come through with what they tell you they are going to do.” —Eunice B.

“They were easy to talk to, straightforward and they provided us with good service.” —Eleanor C.

“They were very personable and helpful.” —Belinda H.

“The installation went really smoothly.” —Hazel J.

“I thought they were very professional.” —Alan J.

“The product that they provided” —Barbara K.

“We found what we needed.” —Oscar M.

“The service was quick.” —Dale P.

“The guy who hung the drapes came in on time, did the job and left.” —Lillian S.

“I like their service and quality.” —Mina V.

“The merchandise is really good.” —Orlando B.

“They had what I wanted. The prices were right and they worked in a timely fashion.” —Judy Z.

“They had a lot of fabric samples. I've been using them for almost forty years.” —Judith E.

“They came to my house on time and the prices were okay.” —Debra L.

“They're convenient because they're right by my house.” —Kathy N.

“I liked the personal service. They gave us a lot of input on what we should get.” —Dave S.

“Convenience” —David B.

“They gave us good suggestions.” —Liz B.

“When I had an issue, they handled it very well.” —Helen C.

“The lady who helped me was extremely knowledgeable. Since she lived near where I live, she brought me samples to look at.” —Elaine D.

“They had a large selection. They could do anything I wanted.” —Peter D.

“The price and convenience” —Juan H.

“The installation of the blinds was good.” —Carol K.

“It was quick.” —Lisa L.

“They came when they said they would.” —Jo Ann M.

“I liked their helpfulness, the fast turnaround time and the good prices.” —Jill N.

“I felt that they listened to my needs. The communication was great.” —Donna S.

“They did what they said they would do.” —Cynthia T.

“They're nice folks and they have good products. They also do what they say they're going to do.” —Carol K.

“Good service” —Gloria A.

“They showed me a lot of options that I didn't know existed.” —Susan B.

“They provided the curtains that I needed.” —Dorothy C.

“I liked that they were able to deliver something that was custom-made.” —Kim S.

“They did a good job and they were prompt.” —Pat S.

“I think they do great work. They really take care of you.” —Cristina T.

“I liked the woman who sold me the drapes. The material the drapes are made of is good.” —Eleanor B.

“I liked that they were pretty flexible and came out quickly when I called them.” —Cheryl C.

“They followed through well.” —Nancy F.

“The selection” —Cindy C.

“They gave me a quote within twenty-four hours of seeing them.” —Julie D.

“The staff was very helpful. We had a problem, but they fixed it quickly.” —Marilyn J.

“The availability of what I was looking for” —Betty H.

“The delivery time was reasonable.” —Charles J.

“I liked Lisa's ideas.” —Grace L.

“They give personal service and they are very nice.” —Emma S.

“They were on time.” —Peggy O.

“The design consultation was very helpful.” —Lisa C.

“Their samples” —Pan G.

“The person who helped me searched really hard for the right fabric. She put a lot of time and talent in finding the right material for me.” —Kristen B.

“I thought they did an okay job.” —Suzanne U.

“The people were nice.” —Carol R.

“They had a good selection.” —Francine T.

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