San Mateo County > Company Profile > Theo De Friese & Sons Inc.

Shutters

San Mateo County

Theo De Friese & Sons, Inc.

(650) 401-7160

Serving Northern California

Don De Friese, Owner

SERVICES
Window Coverings

HOURS
Mon - Wed: 8am - 2pm
All Other Days: By Appointment Only

CREDIT CARDS
MasterCard
Visa

GUARANTEES
Manufacturer's Warranties on all Products

Workers Comp Insurance
Liability Insurance
State License No. 734033
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 100 random customer surveys made since December 2007 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Theo De Friese & Sons, Inc has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1197.

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Survey Comments

Not many people have been around long enough to remember a time when Theo De Friese & Sons, Inc. didn’t exist. In 1954, Don De Friese took over ownership of the business that his father founded in 1920. It’s a true family business, with Don and two of his brothers providing product knowledge, excellent workmanship and complete service that De Friese & Sons has been known for for over 85 years.

The San Mateo-based company specializes in custom-crafted wood shutters, both interior and exterior. They also provide custom room dividers, folding doors and all other window coverings. He can help you select colors, materials and styles that will appeal to both your design sense and your pocketbook. No matter what the job, you can count on them to provide quality products and services at competitive prices.

COMPANY PHILOSOPHY
“What makes us different from other window covering experts? It’s the knowledge that comes from decades of doing business. It’s the personal relationships we form with our customers. And it’s the fact that our primary goal is always to give the customer exactly what they want and not walk away from the job until they’re completely satisfied. There’s no way we would have stayed in business this long if we weren’t doing a lot of things right.”

EXCERPTED SURVEY RESPONSES
“They are a small company that responds to customers quickly. The turnaround time between the ordering and the installation is very good.” —Whitney A.

“Scott came in and measured. He brought samples, and everything was shipped on time. The work was absolutely perfect. In fact, it was completed in probably half of the time that anyone else could have done it.” —Bernie F.

“They were sensational. I wish everyone that was in business was as good as they are. They are a family-owned business that treats their customers like part of their family. They have excellent follow-through.” —K.K.

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