Furniture – Teak

San Mateo County

Terra Teak & Garden

(415) 331-1603

258 Redwood Highway
Mill Valley, CA 94941

Serving the San Francisco Bay Area

www.terrateak
andgarden.com
info@terrateak
andgarden.com
Steve Keihner, President

SERVICES
Teak Garden Furniture
Eco-Smart Fireplaces
Hot Tubs and Swim Spas
Outdoor Play Structures
Umbrellas and Cushions
Furniture Covers

HOURS
Spring & Summer:
Sun – Sat: 10am– 5pm
Fall & Winter:
Thurs – Mon: 10am – 5pm

CREDIT CARDS
MasterCard, Visa

EMPLOYEES
12

Workers Comp. Ins.
Liability Insurance
Business Practices
Current Complaint File

CUSTOMER LOYALTY
Based on 100 random customer surveys made since Apr. 2008 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Terra Teak & Garden has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1318.

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Survey Comments

Since 1997, Terra Teak & Garden has provided beautiful teak furniture to customers throughout the Bay Area. Originally Benches, Etc., the company was purchased and renamed by Steve Keihner in 2004. He immediately put his management and distribution talents to work improving the quality of the teak products until they equaled the finest brands in the industry. The combination of outstanding quality and import prices has resulted in a 30-40% increase in business, per year, since 2004.

Like no other wood on earth, teak is soft yet strong, supple yet resilient. Natural oils and silica give it warmth and texture that is unique. Add to that the fact that it’s among the most carefree woods on the planet and you’ll understand why so many people adore it. Terra Teak & Garden has a huge selection of finely crafted chairs, tables, benches, loungers and accessories in stock and ready for immediate delivery. They’ll help you find exactly what you need to transform your backyard into your own private oasis. You’ll get meticulous craftsmanship, affordable prices, and customer service second to none.

All products are made from sustainable teak preserves, not rain forests. When you purchase from Terra Teak & Garden you’ll not only be doing something nice for yourself, you’ll be doing something nice for the planet.

COMPANY PHILOSOPHY
“We are fully committed to customer satisfaction and stand by our products before, during and after the sale. Our ‘Never-ending Satisfaction Policy’ means that if you ever have a problem with any of our furniture – ever – we will repair or replace it at no cost to you.”

EXCERPTED SURVEY RESPONSES
“They were very professional, and they listened to our needs and concerns. They really worked hard to please us.”—Scott H.

“The sales staff was friendly and nice. Their pricing was reasonable, and they delivered to San Francisco that day.”—Erin C.

See Survey Comments