What did you like best about Southwest Greens?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/15/07 and 9/24/07. Customer last names have been initialized for privacy. 

“The scheduling and quality of work, I was very satisfied and would recommend them. Their service was great.” —Sherwood A.

“How they were here making sure it was done right, they answered all my questions. They're a very fine company.” —Bernard A.

“The personal service” —Suzanne B.

“Nice job, it looks good. They got the job done.” —Mary B.

“They do a good job. I have no complaints about them. Everything was good.” —Phil C.

“I liked the people who worked there. They were very nice, professional and timely. If they couldn't make it, they would phone me.” —Ada C.

“They were very personable and efficient.” —Marcella

“Their professionalism and promptness, they did what they said they were going to do. Jose was a pleasure to deal with.” —Susan D.

“They were on time, quick and they knew what they were doing. It was a small job, but they were professional and clean. It looks like they did a good job.” —Homer E.

“Everything was well-scheduled, they were courteous and they did a good job.” —Ron F.

“Jose was fabulous. They arrived on time, told me how long the job was going to take and completed it on time. Jose did a follow-up to make sure everything was okay.” —Marilyn G.

“I don't know if there was anything specific that I liked best. I liked the entire customer experience. They did everything on time and they were very good people to work with. I would recommend them.” —Julia H.

“The maintenance-free grass, they had good service and responded when I called them.” —Dave H.

“They got it right. The surface came out nicely.” —Bob H.

“The people” —Dave K.

“They were very nice and helpful. They didnít mind me asking a whole slew of questions, and they gave me a slew of answers. I wish everyone was nice like that. They're good people. They did an excellent job.” —Mary K.

“Jose is really hands-on. He came out, designed the "green" and made sure we got what we wanted. He was instrumental in installing it himself.” —Cheryl L.

“Jose, the guy who worked with us, was very passionate, honest and straightforward.” —Kristen L.

“They explained what they were going to do very well before and after the fact. The work was good, but I really liked how they explained what they were going to do. After they were finished, they explained what they did.” —Marcia L.

“They were just really upfront and clean. They did what they said they were going to do. I liked Jose. I loved the quality of their work, their professionalism and they were just a pleasure to deal with.” —Chris M.

“I love my putting green. They've installed for me in different cities besides one of my houses. It always looks nice, green and new. I'm happy.” —Sandy R.

“The customer service, friendly attitude, pricing, they weren't at all pushy or aggressive. I think they did a great job.” —David S.

“The installation, the quality, the service, the owners are just very personable. They are totally hands-on. They themselves came and worked on the project along with everyone else. Even if we had a little job, they would still treat us like a big customer.” —Larry S.

“I like the attention that they gave to the property where they put in the "green". They worked for our satisfaction. They also listened to what we wanted and did what we asked. Their salesperson was very nice. Everybody loves the "green".” —Margaret S.

“They delivered as promised.” —Lisa S.

“Their efficiency, cleanliness at the job and the way they presented themselves” —Shirley V.

“Good product” —Ann W.

“The right to the point attitude and upfront information, no beating around the bush” —Maureen W.

“They expedited the process. They were very timely and thorough.” —Paul Y.

“It looks beautiful.” —Julio B.

“They basically set the time and arrived on time. I wasn't there, but they did the job and sent me the bill. It looks good. They did a good job.” —Steve D.

“They were professional and responsive.” —Sue L.

“They helped me with the design.” —Allison V.

“Both their outstanding welding skills and professionalism” —Greta C.

“Jose and his wife were really easy to work with. They listened to what we wanted, took care of a couple of issues and gave us good service. We were pleased with the outcome.” —Sylvia L.

“They're pretty responsive.” —Elma M.

“Jose was really good at working with me. He came up with a project that worked out well. He combined my input and his experience and made it work.” —Kathy G.

“The actual product they installed” —Todd K.

“The design and stuff, they were pretty positive and open about where I wanted things. They were pretty agreeable.” —Dave B.

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