What did you like best about Quality Auto Care – Coast Gasoline?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/5/07 and 5/3/08. Customer last names have been initialized for privacy. 

“I think it's the personal touch. They are very friendly and concerned with the customers needs.” —Karen T.

“Everything” —Raya Z.

“I've been going there for years.” —Amy Z.

“They finished on time as promised. They did a good job.” —Victor T.

“They are knowledgeable and honest. They know how to treat customers and how to run a business. I think they belong on the front page of the Diamond Certified add.” —Neil P.

“They are honest and efficient. They know what they are doing.” —Al P.

“Their competence and honesty” —Helen M.

“They are upfront. It is done when they say it will be done. I haven't had to return a car yet.” —Kendall M.

“Their quality is very good. They are honest and fantastic. The pricing is competitive. They work with me.” —Jim M.

“They are very honest. They give us exceptional care for our cars. If there are any problems, they notify us.” —Jeane

“He's a nice person. I'm always happy.” —James L.

“They are very personable.” —Sam A.

“I'm a AAA insurance member. I love her service.” —Grag C.

“They are very honest and friendly. Frank is a good mechanic. I trust him. I've been going there for three or four years.” —John C.

“They've given me good service for fifteen years.” —Bill S.

“Their promptness, cleanliness, and honesty” —Rahmat S.

“They are friendly and honest. They get me in quickly when I'm in a hurry.” —Susan S.

“I like the personal care. They are easy to talk to and they take care of everything. They discuss what needs to be done. We've used them for years.” —Mr. M.

“I like the personal service. They are very close to my home. Frank does a good job with my car.” —Linda T.

“Prompt” —Robert R.

“They are straightforward.” —Ms. N.

“They get the car fixed the next day.” —Alex C.

“They are very personable.” —Barbara C.

“They were reliable.” —James M.

“They are very polite.” —Branda M.

“They're honest and hardworking.” —Jim M.

“They're convenient and local.” —Neil P.

“They are honest, prompt, clean, and service oriented.” —Hilary R.

“Everything from the customer care to the prices” —Melvin R.

“It feels like family. I've been with them for ages, and I trust them.” —Joe L.

“Frank is a nice person. He does a good job.” —James L.

“The honesty and integrity” —John M.

“They are fast, helpful, and I trust them.” —Alice M.

“They are competent, honest, and very customer service oriented.” —Helen M.

“It's family owned.” —Joe M.

“They are very efficient and honest.” —Breda M.

“They run a good honest business.” —Shaheed M.

“They work with you, and they are very accommodating.” —Vince F.

“They are precise and organized. I also like the loaner cars.” —Patrick F.

“They are always very accommodating and personable.” —Penny

“He seems to know what he is doing. He is also very helpful and personable.” —Dave F.

“They are fast and efficient.” —Richard G.

“They are very honest, dependable, thorough, and professional.” —Bruce G.

“Frank is honest. He gives me alternatives and doesn't recommend unnecessary repairs.” —Jim G.

“They're close to my home. They pick me up and bring me home.” —June H.

“Customer service” —John I.

“They're honest.” —Steve I.

“They're honest, and they do good work.” —Jeff K.

“The personal service I get there” —Jean K.

“They give you good service without a lot of baloney.” —Craig C.

“He's a good mechanic. I can always get an appointment quickly.” —Kevin D.

“They do very good work. They're honest and hardworking.” —Dewiit F.

“It's a family oriented business, and they take care of you.” —Manny E.

“Nice people” —Thomas E.

“They are friendly and helpful.” —Ian A.

“I'm fully satisfied with what they do.” —Babu

“They're friendly, and they give good service.” —B.C.T.

“I'm comfortable with them.” —Bob B.

“They are so nice. We used to live just two blocks away, and they helped us a few times.
They were fast and honest.” —Julia B.

“They take of you right away. He's worked on all our family vehicles.” —Dave B.

“I'm very quirky, and I don't like to deal with mechanics, but they were very helpful, efficient, and clean. I'm using them again in a few weeks for some more work.” —Soloman B.

“They are family operated,  they have reasonable prices, and I trust them with my car because they do good work.” —Raj V.

“Good work, friendly, and honest” —DJ V.

“Professionalism and the way they treat the customer” —Vodaikes F.

“Honesty and fair pricing” —David V.

“They were quick and reasonable.” —Christina M.

“I've done business business with Frank for many years because he is honest and reliable. He knows what he is doing.” —Randy W.

“The timing of their service is very good.” —Yan W.

“He's honest, and he makes sure you're satisfied.” —Lea Z.

“They do excellent detail work. They're also very honest.” —Riya Z.

“I trust him.” —Tom S.

“Frank is great. The prices are reasonable as well.” —Jane S.

“The service” —Walt S.

“He seems to know how to do repairs. He's also very honest.” —Joyce S.

“I like that it's not a chain. They make me feel at ease.” —Samantha S.

“I like their personalities. I feel they're honest.” —Karen T.

“Personable service and quick turnaround” —Linda T.

“The service was great. They were also very efficient and honest.” —Y.T.

“They were courteous and did a nice clean job.” —Donat P.

“They are straightforward, and they seem to know what they are doing.” —Letty R.

“They seem conscientious.” —Judy L.

“The one-on-one with Frank” —Art G.

“They're honest and friendly.” —Alex G.

“They're nice people.” —Bijan A.

“Their prices and quick service” —William A.

“I send so many clients there. I feel they're very honest.” —Suzanne B.

“The overall service” —Frank B.

“How friendly and caring they were” —Bill B.

“They are fast and helpful.” —Kristen V.

“Personal service, he's very dependable.” —Ron W.

“They were very well organized with my records.” —Barbra W.

“The mechanic was very good.” —Jimmy W.

“They are reasonable, and the customer service is excellent.” —Wendy Y.

“They do a good job, and their prices seem fair.” —Mary R.

“I liked working with Frank.” —Gil R.

“They are convenient and honest.” —Dan R.

“They get it done quickly. It only took one day.” —Ronbert R.

“They do the work.” —Bill S.

“I liked the people. They were honest.” —Robert P.

“Their integrety, I trust them with my car.” —Joe M.

“He does my oil changes and other routine services. They are good at what they do and work with the customer.” —Jack F.

“They fixed the car on time. They were very pleasant.” —Barbra G.

“Customer service” —Gloria C.

“They were very personable.” —Robert Y.

“Their personal attention” —Dan R.

“They have good customer service.” —Alex S.

“They were pretty quick in getting the job done.” —Dina S.

“Low cost and honesty” —Josh T.

“I like Frank. I've been going to him for a while. He is trustworthy and efficient.” —Carisa C.

“They were pretty good at the small stuff.” —Herman L.

“I can always get an appointment, and they are very helpful and friendly. When I have routine things done, they give me a ride home and pick me back up to get my car.” —Kathy M.

“We like them as people.” —Celeste C.

“He's a nice guy, and I trust him. He's a good mechanic.” —Yoshi E.

“They're friendly and nice.” —Allen B.

“They got the work done in a short time.” —Gerard W.

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