What did you like best about Prime Time Athletic Club?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/4/07 and 5/5/08. Customer last names have been initialized for privacy. 

“They expanded, and they got more stuff, which I like.” —Beth O.

“The club is very big and clean. They have a lot of equipment.” —Walter P.

“I love my Pilate class and my teacher.” —Andrea S.

“The place has everything you could ask for. I've been going there since 1981.” —Benjamin T.

“I like the gym.” —Miriam M.

“I like the tennis team.” —Pam P.

“I like the facility.” —Adelaide R.

“The facility is nice.” —Manal Z.

“I really enjoy their aqua aerobics classes.” —Laurie M.

“The place is really clean.” —Helen O.

“The variety of equipment” —Bruce O.

“I like the people at the front desk.” —Rodolfo P.

“I like their swimming pool.” —Andy R.

“The child care is good, and they have a class that I like.” —Katie R.

“I like the variety of exercises. They have a lot of equipment, activities, and a nice pool. They also have a wonderful tennis court.” —Gino S.

“The classes that they have” —Richard T.

“The place is clean, and the equipment is good. Their staff is very nice.” —Cynthia T.

“I like the steam room.” —Nancy V.

“I like their aerobics class.” —Jennifer V.

“The people were nice. Overall, I liked my experience there.” —Alejandro Z.

“The classes and the personnel” —Sharon P.

“Itís a large facility. They have a lot to offer.” —Rita V.

“I liked the pool and the kids' summer camp program.” —Oscar V.

“I like the facility and that they offer a lot of classes. I like all of the equipment and their on-site child care too.” —Camille S.

“The facility is nice.” —Tim W.

“I liked the family-oriented feeling I got from them.” —Barbara A.

“The people were accommodating, so I felt comfortable there.” —Arlan A.

“Up to date equipment, easy parking, and qualified trainers” —Peggy A.

“It's spread out so there is a lot of room for everyone.” —Ofelia A.

“I like the cleanliness and support they give to everyone there.” —Joel A.

“I like the staff, and it is clean.” —Ron A.

“I use it mostly for the pool. The staff is great, they can't do enough for you, and it is
always clean.” —Nick A.

“Childcare” —Darcy A.

“I liked the cleanliness, machine availability, and parking.” —Donna B.

“We've been members forever. I like the weight-room the best, because they have a good selection of weights.” —Kelly C.

“I like the friendly staff and its easy access.” —Traci S.

“I like the club.” —Anne H.

“Their availably, the people are there when you need them, and the hours are good.” —Tom L.

“Everything is good.” —Mei L.

“I like everything. I like the yoga class on Sundays.” —Robert M.

“I think they are very helpful.” —Sharon Y.

“Their location is convenient for me.” —Barbara A.

“Their excellent facilities, and their hours were great.” —George A.

“The daycare and the convenience” —Paul A.

“Their classes are great.” —Annie A.

“Melinda's classes” —Lori A.

“They have a wide variety of equipment and classes.” —Patricia A.

“They have a pool.” —Fara A.

“I like the fact that it is a large health club, so it allows me flexibility with the equipment.” —Sumy A.

“I liked their cleanliness, and their family-oriented environment.” —George B.

“The pool and the workout facilities are good. It is a good place for our kids also.” —James C.

“It's clean, and the staff is helpful.” —Jerome C.

“The staff is good, and it is always clean.” —Faustina C.

“I like the facility.” —Eugene C.

“I like the variety of things to do. The equipment and services are very up-to-date, and they keep things in good shape. The staff is really nice also.” —Michael G.

“I like the exercise classes.” —Richard G.

“They offer all kinds of services.” —Ken H.

“They have good equipment and a good atmosphere.” —Edmond H.

“They have all of the equipment for everything that I want to work on.” —Yi-Ching K.

“They have a lot of different activities to offer.” —Cecilia L.

“I like the classes.” —Carolee L.

“I really like the instructor Christine. She's very intense.” —Kevin M.

“I like the place and so does my daughter.” —Maria M.

“I love the swimming pool, and I enjoy the spa. I've heard that the classes are good, but I can't make it to them.” —Misug P.

“I like everything about them.” —Vince R.

“They keep the club fresh and clean, and they are always adding to it. They have a fantastic person at the front desk named Lil. She always says hello and knows your name.” —Marc R.

“The variety of classes” —Kimberly S.

“The club is so convenient.” —Edwina T.

“They offer a large variety of equipment.” —Dexter A.

“They have good hours and a good instructor there.” —Devi A.

“The quality of their machinery” —Keith A.

“I like the equipment.” —Igor A.

“It's a family-friendly environment.” —Ruth A.

“I like the facility and the equipment they have.” —Elizabeth A.

“Lil at the front desk is wonderful. William and several of the other trainers are very helpful. Also, the place is usually immaculate.” —Doris A.

“They have a lot equipment, and they offer a lot of classes.” —Jann V.

“I've gone there for awhile, because it is convenient, and the equipment is good.” —Matt B.

“The diversity of programs that they have, and they keep their equipment updated.” —Paul B.

“They have a lot of variety.” —Lorraine C.

“The hours that they are open” —Carlo C.

“They have a lot of equipment, so I donít have to wait.” —Jack C.

“They have good equipment and a good staff.” —Katie C.

“They offer a lot of classes.” —Kurt C.

“They have good rates.” —Mary D.

“They offer a lot of services, and the place is big.” —Brian D.

“It's convenient for me.” —Dana G.

“I like all of the new machines that they have, and the place is very spacious. I just feel very free when I go there.” —Megan G.

“They offer a lot of classes.” —Angela H.

“The club is so convenient for me.” —Dennis K.

“For me, it's convenient.” —Makoto K.

“I like the overall facility.” —David K.

“The variety” —Kathleen L.

“Convenient” —Kate L.

“The availability of the equipment” —Teri L.

“I really like the size of the place.” —Martha L.

“I like the pool.” —Pamela L.

“The place is clean, and the people are friendly.” —Maryanne M.

“They offer a lot of different classes.” —Carina Q.

“They offer a lot of services.” —Linda A.

“I like the racquetball courts.” —Eliot A.

“Everything is clean and organized.” —Nazanine A.

“The facilities are very nice, and the pool is great.” —Denyse B.

“Not having to wait for equipment” —Kirk B.

“I like the fact that I can cancel at anytime.” —John C.

“The classes that they offer” —Carol G.

“There are a lot of activities to do.” —Margie G.

“I liked that everything seemed clean.” —Colleen G.

“The variety of activities and classes” —Lynn K.

“For me, part of it is just convenience, because it's close to my home. They have good hours and a variety of classes.” —Allyson K.

“Location” —Lucie K.

“It is close and convenient. The instructors and the classes are great.” —Karen N.

“The staff and the trainer, Joseph” —Rana R.

“The facilities were nice, and I liked the pool area.” —Martin A.

“I like the squash courts.” —Marcus A.

“I like the palates class that I'm taking.” —Liz C.

“The facility was nice, and they made me feel comfortable. I think Sue is very nice.” —Suzanne C.

“I like the squash courts.” —Charu C.

“I like the childcare that they provide.” —Jeff N.

“The childcare” —Imelda V.

“I like the location, the equipment, and for awhile the kid's karate program was great.” —Louise A.

“The customer service is okay. I don't have a problem with the workers.” —James P.

“I liked that they had music on their headsets that were set up for the cardio machines.” —Leena J.

“The variety of classes and the pool area” —Lisa B.

“I liked their instructors.” —Kathy A.

“The outdoor pool is the only reason I still go there.” —Catie A.

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