“They are quite personable and they do good work.” -Abram T.
“I liked that he told me exactly what was going on with my brakes. He explained everything to me. He did a good job. That was the first time that I went to a mechanic. I didn't feel like I was getting ripped off.” -Adriana H.
“They are proficient at what they do and they take good care of their customers.” -Alex M.
“Their knowledge and communication, in terms of letting me know what is wrong with the car and what needs to be replaced” -Andre R.
“He was on time. He told me everything about my car and wrote a report that was clear. After the repairs, everything was fine. He promised I would have my car back on the same day and he kept his promise. Also, the price was fair.” -Betty T.
“They are personable and honest. They are good guys. On top of all that, they know what they are doing.” -Bob G.
“I think they are honest and fair. They communicate well. They let you know what they are doing. They have a good way of explaining things.” -Bobbie T.
“They're nice and they know what they are talking about. They told me exactly what was wrong and they took care of it without any problems.” -Brandon S.
“The people were very customer oriented and knowledgeable about my car.” -Charlie S.
“They are very nice and helpful. They even help me with small things and don't charge me for them.” -Cheryl G.
“I actually got to talk to a mechanic. He told me what was a priority and what wasn't, as far as the work on my car went. That was very helpful. They are pretty cool guys.” -Chris M. “I liked them. They did a good job. When they were done, they washed my car. They fixed my broken mirror, which I didn't ask them to do. They were able to get me in without too long of a wait. They were not like most mechanics. They were very nice and helpful.” -Claudette O.
“The customer service, the customer always comes first with them. There is no other place that treats me like that.” -Daisy J.
“I liked that they were fair. It was a situation where they could have charged me a lot more money, but they didn't. They worked fast. The shop was clean and well run. I was sent to them by my body shop guy. It was a good choice.” -Darryl W.
“I liked their professionalism. It was fast and the work was done right.” -David C.
“They are competent and thorough. They stick to the description of the required work. They don't try to add or do unnecessary work.” -David O.
“I like their concern, their politeness, and their spirit of getting the job right.” -Doris J.
“They are friendly. They explain everything to me before they do the work. The whole thing is just good.” -Edgardo C.
“They are great guys. They are honest with what they are doing. They let you know what you don't need to have done. They will not overbill you. That is very important to me.” -Emil H.
“They have been super fast each time the car has been taken in. One of the service guys called us daily to give us updates.” -Emily C.
“They know what they are doing. They are customer friendly.” -Emmie M.
“They do the work that is needed at a decent price. They also wash the car. They know what they are doing.” -George J.
“They were available and customer oriented.” -Git S.
“The customer service, as they are very attentive. They get you in on time.” -Greg E.
“I liked the guys. It was a very good experience.” -Ivaylo T.
“They are friendly. They actually wash your car before you leave. They do a lot of extra touches.” -Jamie H.
“I think that they are efficient. When you take the car in, they take care of it.” -Janice K.
“It is a good, friendly service with real attention to detail. They worked with me and thought of creative ways to get things done.” -Jeff F.
“They are a nice bunch of guys. They are enthusiastic, open minded, and descriptive.” -Jeff R.
“I haven't had any trouble since they fixed it.” -Jerry O.
“Their customer service and the quality of their work was great. The guys were really nice and reassuring. I felt like I could trust them. They let me leave my car there the night before. I was able to leave my keys in the drop box.” -Jessica A.
“They do good, quality work. They are very communicative.” -Jill C.
“They are professional and honest. They gave me a discount.” -Ken L.
“They're honest and I can trust them. I recommend them to all of my friends. They give me discounts.” -Kevin J.
“They know my car's history. The shop is close by. I feel like they are honest. I have been there several times. Often, when they give me a quote for repairs, the actual work is less. I think this is a sign of honesty, since I already agreed to a higher bill.” -Kristina R.
“They have very honest, personable people.” -Leda G.
“They very friendly and very quick.” -Lilly W.
“The work was done on time. It was reasonable. He was very honest and there was trust.” -Louise S.
“They were friendly and it was very quick.” -Lynn K.
“They are very efficient, very straightforward, and usually very quick. I've never had them take more than a couple of hours. They are the best place I've ever taken my car to.” -Maggie B.
“They were very good, very efficient, and very quick. They were nice and polite. They billed my insurance, so I didn't have to deal with it.” -Marina R.
“The people are very personable and very knowledgeable. They are great guys. I go there all the time.” -Matt C.
“We had a problem with my wife's new vehicle that was misdiagnosed by the dealership. We went back to the dealership several times without success. Finally, we took it to Peninsula Prime Motorz. They took it for a day and drove it around. He diagnosed the problem and told me that it should be under warranty. I was able to take it back to the dealer, tell them what was wrong, and have it repaired at no cost. I would rate them a '10' plus.” -Matt R.
“They are friendly and efficient.” -Meme M.
“I liked the customer rapport. They were great all the way around.” -Michael H.
“I actually felt that they were honest and trustworthy. I went in with an estimate from somewhere else. They came back with an estimate that was lower and they used better parts. When the work was done, they came in under the estimate. You can't beat that. I have referred two or three friends to them. They told one of my friends that it was probably not worth it to repair their vehicle. They could have repaired it and made a killing, but didn't. I liked their honesty and consistently good service at a good price.” -Michael H.
“The customer service and the quality of their work, they were pleasant and timely.” -Monica S.
“I liked their service. The mechanics were good. The receptionist was really pleasant. They were honest.” -Myra L.
“Customer service, in terms of being honest, I get all the service I need from them. I always go there.” -Natasha M.
“The owners treat everyone with the highest level of customer service. They look out for the primary needs of the customer. The customer always comes first. Some places are more concerned about themselves, but Peninsula Prime Motorz takes care to do things the right way. They have integrity and values. Even though I live in San Francisco, I go all the way to Burlingame to see them. They are like my family.” -Oscar L.
“They explained things very clearly. They weren't that pricey compared to other places. Also, I felt they were honest with me.” -Richard C.
“Their customer service, they try to find out the cause of the problem, rather than just fixing something. I like their customer service a lot. They are very knowledgeable. They are really good at finding problems. Some mechanics will change the engine if they hear a little bit of a noise without diagnosing the noise problem. Also, they are open on Saturdays.” -Richard M.
“They are knowledgeable.” -Rick H.
“They do very good work and they are friendly.” -Rob S.
“Their experience and their customer service, they are professional and knowledgeable. They know what to fix and they have quick diagnostics. They are pretty good at what they do.” -Ronald B.
“Their honesty and price, for me, they are the best.” -Roula S.
“Their service, they are very good. The way they take care of their customers, they give you information and get back to you.” -Scotty W.
“I liked their customer service and the efficiency of their work. Overall, my car was very well taken care of. I have had nothing but good experiences there.” -Shawn O.
“They were very nice. They got me in quickly. When they were done with the work, they cleaned up my car.” -Aimee C.
“Their knowledge of the product, their prompt service, the price, and they did things quickly.” -Akira T.
“They did everything quickly. I didn't have to wait too long for my car. The people were very nice.” -Ana B.
“They are convenient, upfront, and knowledgeable.” -Bill H.
“They are honest, very attentive, and they don't overcharge.” -Bill M.
“They explain things and they don't try to overcharge. I feel comfortable going to them.” -Connie R.
“I liked the personal service and their attitude. They were able to explain what the problem was and what they were doing.” -Debbie L.
“Their location, and the service is very good. The people are very friendly.” -Francois B.
“They are friendly and they go out of their way to try to fix the problem.” -Hen Y.
“They are friendly and easy to communicate with. I trust their diagnosis. They are affordable too.” -Kelly K.
“Accountability, and he's a nice guy. I started going there because the guy that serviced my cars switched to them. He's like my dentist. He is good, so I followed him. He knows me and he knows my car. The other place couldn't seem to find my records, but this place has it together.” -Lance H.
“They are upfront and honest about what needs to be done with the car. They save you money in the interim. I have an older car. I find them all really likable. They are pleasant, accommodating, and flexible. On one occasion, I was driving and there was a pop. A bolt got inside my tire. I had just passed the shop, so I turned around. They were able to take me in right away.” -Mabel C.
“Honesty and service, when they promise that the car will be ready at a certain time, it is. They do excellent work.” -Marco L.
“They were very friendly, up to date, and efficient.” -Martha D.
“The sense of honesty, I don’t feel like I'm being ripped off. They are conveniently located right around the corner from me.” -Matt E.
“Everything was disclosed. There were no hidden costs. If there was anything extra, they warned me beforehand. It was a very professionally run organization.” -Michael G.
“They're really close. They have cool guys and they are attentive. They get back to you and tell you what's going on. They are easy to work with. It is fairly inexpensive.” -Nicole L.
“I liked the people. They were very friendly and they had a good attitude.” -Adam Z.
“They were very thorough.” -Allen D.
“They were quick and convenient.” -Beau B.
“They fixed my alternator without trying to add on a bunch of other work that I didn't need.” -Bob B.
“It's tough to gauge. I went in once and had an oil change, but that was it. They were fast and the car was clean when I got it back.” -Carl K.
“I like the pricing. They have that friendly, local, neighborhood feel.” -David H.
“They are great and they do good work.” -Eddie B.
“The shop is very clean and pretty. I trust them.” -Edgar C.
“They are friendly and willing to get things done.” -Francis Y.
“They did a good job.” -Franklin H.
“They were nice and I felt welcome. They seemed to be good at solving problems. The customer service was good. They were responsive. I liked the way they interacted with me. They fixed the things they said they were going to fix.” -Godfrey W.
“He's really nice and honest.” -Jeanie C.
“Everything is clean. They do the work properly.” -Joe H.
“The customer service throughout the entire experience was good. I had faith that they would take care of my car and do a quality job.” -Justin L.
“They provide a good service. I use them mostly for oil changes. They are fast.” -Marco C.
“They're very nice people. They have an excellent service. They do good work.” -Matt D.
“They do what they say they are going to do. They seem honest and knowledgeable. Overall, they are a good outfit.” -Robert N.
“They are very upfront and honest. They have good customer service. They are honest with me. I don't feel like I am being lied to. They are clear and concise about their explanation. Overall, they are pretty good.” -Sam C.
“Customer service, they answered all of my questions correctly and honestly. They didn't give me the run around.” -Phillip W.
“I like their close proximity. I can't comment too much because I only had an oil change done. It was about what you would expect.” -Lorne D.
“They were very pleasant.” -Michelle G.
“They were nice. They did good work in a timely fashion.” -Chris S.
“They were really cool guys.” -John C.