Hardwood Floors

San Mateo County

Pacheco Hardwood Floors

(650) 728-9200

Serving the San Francisco Bay Area

tony@pachecohardwoodfloors.com
Tony Pacheco, Owner

SERVICES
Custom Hardwood Flooring
Dustless Sanding System
Customized Hand-scraping & Distressing
Environmentally Responsible Products
Sales
Installation
Repair & Refinishing

HOURS
Mon – Fri: 8am – 5pm
Available by phone 24/7

CREDIT CARDS
MasterCard, Visa

EMPLOYEES
2



Workers Comp Insurance
 State License No. 868681
Liability Insurance
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 84 random customer surveys made since January 2008 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Pacheco Hardwood Floors has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1257.

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Survey Comments

Pacheco Hardwood Floors recently celebrated ten years of operation, marking a decade of serving clients throughout the San Francisco Bay Area. In 1997, Tony Pacheco turned his love for building and woodworking into a lucrative business that continues to grow year by year. That success comes as much from his passion for what he does as from the skill with which he does it.

Arguably one of nature’s most beautiful flooring materials, hardwoods possess inviting warmth and a timeless look. Pacheco’s wide variety of wood species makes it possible for anyone to express their personal style. Quality flooring materials are combined with skilled installation and customized finishing. Hand-scraping and distressing gives the wood depth and character. For both new and existing floors, Pacheco’s dustless sanding system eliminates debris and airborne irritants. The Pacheco team is professional, efficient and responsible. When you see your beautiful new or refurbished floor, your only regret will be that you didn’t call them sooner.

Pacheco Hardwood Floors wants to make a positive impact on the customer. They’re also concerned with the impact they make on the environment. Whenever possible, wood products and materials from renewable resources are utilized. Finishes and maintenance and cleaning products are non-toxic and biodegradable. You can feel good knowing that your floor is more than just beautiful – it’s environmentally responsible, too.

COMPANY PHILOSOPHY
“We practice the tried-and-true philosophy that the customer is always right. Period. If a customer dislikes something, we want to know how we can make it better. A happy customer is more likely to recommend us to others – very important, since many of our jobs come via referrals. So doing excellent work benefits the company as well as the customer. Everyone wins.”

EXCERPTED SURVEY RESPONSES
“Their timeliness, they were able to complete the project on schedule. They were also very accommodating. The floors look great.”—Bill B.

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