Insurance –
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San Mateo County



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What did you like best about Jerry Selvitella - State Farm Insurance?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/7/08 and 1/12/08. Customer last names have been initialized for privacy. 

“I've used them for over fifteen years, and they have always been prompt, accessible, and professional.” —Luke A.

“I've been with him for years. I trust him, and he is professional.” —Mary A.

“He is always available, he takes care of everything, and he is very responsive.” —Jennifer A.

“He is very personable and seems to be very knowledgeable.” —Josephine A.

“They are very efficient and do an excellent job of handling everything.” —Bernard B.

“They are very responsive, and they handle our situations quickly and efficiently.” —Richard B.

“He was very personable.” —Bill C.

“They were responsive, and they sent me an important notice that stated I could be saving more money.” —Amelia C.

“He is responsive and has a good assistant named Diane.” —Shirley C.

“He is personable and very well informed.” —Don C.

“He is always there when I need him.” —Boyd D.

“He returns my calls and tends to the business that I have.” —John E.

“I thought that he was very informative and responded quickly, just great customer service.” —Kathleen E.

“I can contact him and talk to him. He really treats me well. I've been using him for years.” —Bob E.

“He's a good person, and he's always fair.” —Owen F.

“His availability” —Christine F.

“He has a great personality, and he is easy to work with.  The people in the office are also very friendly and nice.” —Stacey G.

“Just dependable, reliable service” —Art G.

“He's very thorough and easy to get a hold of. He also sends me stuff.” —Ivana H.

“He's professional, personable, and he gives low-pressure advice.” —Anne H.

“I like the way he runs the office. He is very responsive. I think his secretary is great. She's just very helpful.” —Dorothy H.

“I liked everything about him.” —Joan H.

“He delivered what he said he would.” —Frank H.

“He has been there for me when I needed him.” —Nadine K.

“He did a good job for me.” —George K.

“Great customer service” —Jeffrey K.

“He does a good job for us.” —Joseph L.

“His follow through, immediate response, just everything he does is great.” —Raymond L.

“His professionalism” —Mercedes L.

“He does the follow-up and the inspections. We've been using him for twenty years.” —Ross M.

“I just think he's an outstanding agent.” —Michael M.

“He took the time to get the information that I needed.” —Corrine M.

“I liked his service, just everything.” —Ida M.

“He's just awesome.” —Victoria M.

“He takes care of business and gets right on it. The people in the office are very helpful.” —Jamie M.

“He is just a great guy. He is the best.” —Robert M.

“I like his work.” —Julia M.

“Service” —Richard M.

“He is very responsive.” —Jeffrey M.

“I've been using him for years, and he's just great.” —Mary J.

“Jerry was very helpful. He took the time to sit down with us and go through everything.” —Darlene N.

“Customer service” —Jenette N.

“Prompt and on the ball” —Martin N.

“Their turnaround time as far as answering questions and communication, they are very professional.” —Richard O.

“They always respond immediately.” —Alison O.

“He took care of all of my problems and got the information to me quickly.” —Debra O.

“The customer service” —Veronica P.

“Their quick response” —Ralph P.

“They are very easy to talk to, and they take care of us.” —Linda P.

“Their quick response and customer service” —Erain P.

“Friendly” —Dave Q.

“They are always available.” —Nancy R.

“Everything” —Marisol R.

“They are always there when we need them.” —Dawn R.

“Their service is very speedy and very good. I've used them for years.” —Carlene R.

“I love Jerry. They are an A+ in my book.” —Agnes R.

“The customer service is very friendly and personable.” —Chris S.

“The service of the staff” —Richard S.

“Their expertise and courtesy, I've been dealing with them for years.” —Michael T.

“I like the promptness of the service and the dependability of the support staff. They're always accurate and never leave you hanging. They are really great.” —Bradley T.

“They are just really quick at responding.” —Henry T.

“They're very courteous and fast.” —Laszlo T.

“They have the best rates.” —Margaret U.

“We have been with them for over twenty years. He is very good to us. They are the best.” —Robert V.

“They are always there when I have a question, and they help out as much as possible.” —Wauneta V.

“They give a prompt response if I have a question.” —Steve W.

“He has always been very accommodating and stays on top of our insurance needs.” —Ralph B.

“They are responsive.” —Joe B.

“He's very friendly, knowledgeable, and responsive.” —Raymond C.

“He took care of business.” —Monte D.

“He's very friendly and open.” —Karen F.

“He always answers my questions, and he's very responsive. I just think he's great.” —Randy G.

“He did a good job.” —Shirley H.

“That he hired Diane” —Wayne H.

“Quick service, I've been with them for a very long time.” —Carl R.

“They provide good service. They're always there when I need them.” —James R.

“They were very prompt.” —Frank S.

“They are responsive and thorough.” —Susanne V.

“They are efficient, and they care about people. They take the time to explain everything, and they make an effort to get to know you personally.” —Ruby V.

“I think their service has been consistent. When we needed help, we get it.” —Merilyn V.

“They are personal, responsive, responsible, and nice.” —Alane W.

“They take care of me without problems.” —Herbert A.

“He's helpful and easy to talk to.” —Margaret D.

“He's very responsive.” —Steve G.

“His customer service, and all of the people in the office are very accommodating.” —Monique L.

“I can pay my bill over the phone.” —Patricia L.

“He's very responsive.” —John M.

“He does a good job.” —John M.

“They're very responsive and get back to me right away.” —Dustin M.

“Jerry's confidence” —Hanna O.

“He calls right back.” —Pauline P.

“They make it easy for us.” —Chuck P.

“They are personable with their follows-ups.” —Theresa S.

“Straightforward and honest” —Gerard W.

“He does a good job.” —Alan C.

“He's a nice guy.” —Holly H.

“He's very personable.” —Randy J.

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