Contractor - Construction Defect Investigation

San Mateo County

HouseWorks, Inc.

(650) 737-9300

(650) 737-9309 (Fax)

Serving the Bay Area

www.houseworksinc.com
customerservice@houseworksinc.com
Harvey Bondar & Jeff Kann, Owners

SERVICES
General Contracting
Design/Build
Remodeling
Additions
Water Intrusion Detection and Repairs
Restoration Kitchen Remodeling
Bathroom Remodeling
Decks

HOURS
Mon – Fri: 8am – 6pm

CREDIT CARDS
American Express
Visa
MasterCard
Discover


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 858135

CUSTOMER LOYALTY
Based on 115 random customer surveys made since January 2006 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

2% 2% 7% 21% 24% 44%
1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that HouseWorks, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 813.


See Survey Comments

Inferior construction techniques, improperly installed products and deferred maintenance are the primary causes of residential home damage. While experts in the general field of construction defects, HouseWorks has found that water damage is the most common construction defect and that the first evidence of it will often show up as a small water leak, the aroma of uninvited mold or dry rot visible in framing and exterior siding. Left uncorrected, these situations can lead to catastrophic failure.

HouseWorks’ experts will use their rigorous investigative process to identify and repair construction defects and/or material failures. In the case of water intrusion, HouseWorks has developed a diagnostic methodology that pinpoints and validates the root cause of water intrusion prior to repair. Once validated, HouseWorks will carefully analyze any resultant damage so that both the cause and impact are addressed.

Founded by business executives Harvey Bondar and Jeff Kann, HouseWorks addresses all aspects of residential construction. We are most proud that our record of service in the construction defect area has helped us develop lasting client relationships.

HouseWorks employees are licensed, bonded and professionally background checked so you don’t have to worry about who is in your home.

Visit www.houseworksinc.com for a complete list of our services.

COMPANY PHILOSOPHY
"There is nothing more satisfying than when a customer calls us to work for them again...We are convinced this happens because we offer a unique combination of clear communications, tight project management and high quality...We’d deliver no less than we’d expect in own homes.”

EXCERPTED SURVEY RESPONSES
"They’re prompt and they do excellent work.” —John C.

See Survey Comments



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