Solar Energy Systems

San Mateo County

Horizon Energy Systems

(408) 370-2911

Serving the South Bay and Peninsula

www.gosolarnow.com
horizonenergy@comcast.net Bruce Gordon,
Dennis Gordon,
Owners

SERVICES
Solar Energy Systems
Sales, Service, Installation
Electric, Hot Water, Pools

HOURS
Mon – Fri: 9am – 5pm

GUARANTEES
25 Years on Modules
10 Years on Electric
2 Years on Hot Water & Pools
Extended Warranties Available

BRANDS
Xantrex
SMA
Sharp Electronics
Compool
SunPower
Gull Industries

CERTIFICATION/TRAINING
SunPower Premier Dealer
Sharp Electronics Certified Installer
Xantrex Certified Installer
Gull Industries Certified Installer

Liability Insurance
State License No.
       829839
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 77 random customer surveys made since Jan. 2006 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Horizon Energy Systems has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 820.

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Survey Comments

Bruce Gordon has been on the leading edge of installing solar systems since 1980. He founded Horizon Energy Systems in 2003. Systems installed by Horizon look as if they were designed with the house rather than as an afterthought.

In addition, Horizon Energy Systems uses a better-than-industry-standard bracketing system designed by an architect. It places panels closer together, reducing gaps, and making them closer to the roof.

At Horizon, the usage needs of the customer drive the engineering design. Unlike large home improvement stores that may offer two or three choices, Horizon customizes the system size so that ultimately the customer won’t have an energy bill.

Horizon bids are comprehensive—there are no extra costs down the road. Consumers should be weary about bids that don’t include all associated costs, especially meter prices and permits. Be careful to understand ratings on bids as well.

The panel rating is very misleading. Instead, look for the output of system rating which is the only real way to accurately gauge output.

COMPANY PHILOSOPHY
“Customers are the most important people and are treated that way. We work as if it’s our own house, doing the best job we can. We also look for minor things that need fixing that aren’t part of the job, like bent gutters, and repair them rather than just leave the job how we found it.”

EXCERPTED SURVEY RESPONSES
“They answered all my technical questions. I especially liked Kurt because he seemed very environmentally conscious.” —Gery D.

“Bruce had the expertise to work with the type of roof I have. He was amazing because no one else knew how to work with this type of roof.” —Chris C.

“They were open to discussing my needs, and they explained what they were doing. Overall, I was very satisfied with how responsive they were.” —Peter B.

See Survey Comments