What did you like best about Grant C. Gustavson, General Contractor?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/3/08 and 11/12/08. Customer last names have been initialized for privacy. 

“He was very straightforward, very upfront and the estimate was pretty close.” —Alex P.

“Everyday they were working on something. I didn't feel like they were slacking on the job. They also had great communication skills. They always kept me updated on what was happening. He wasn't too expensive nor was he too cheap. I'd say his price was middle of the road.” —Claire R.

“For one thing, he's honest. His crew is terrific and they do good work. He doesn't make excuses, he just produces.” —Clark E.

“He does a good job. He is always on time and available for a follow-up if there are questions on anything. I've used him several times now. If something goes wrong years later, he follows up.” —Diana J.

“Grant was fabulous. He did everything he said he would do and more. He was on time and efficient. He went above and beyond the call of duty. He did things for our project that we didn't ask for and made sure we were satisfied.” —Freddie W.

“They were thorough, clean, and very accommodating in getting done what I wanted.” —George D.

“I was very happy with his suggestions and his work. I've called him several times. He answers my questions and does what he says he will do.” —Irene W.

“He was very careful about sticking to our budget. At one point, when we got into the walls and found extra problems, he immediately gave us a very reasonable change order. We discovered that we had termite problems.” —Penny E.

“I liked him and his staff. They were very reliable and professional. They achieved our objectives with the project.” —Tom C.

“His quickness, promptness, and timeliness” —Travis G.

“He's just very reliable and forthright.” —Alan D.

“His flexibility and his ability to communicate” —Ann B.

“He's very responsive to customers' needs and he has a good work ethic. He is very professional. He has an old-fashion belief in being a man of his word. He says what he means and does what he says. He finishes the work on time. He means business and tells it like it is. You can't find this too often these days. He is a great guy. He comes back and resolves any problems free of charge.” —Behzad N.

“He was very easy to work with and on time. He did exactly what he promised to do.” —Bill A.

“I liked the fact that whenever there was an issue, he sorted through it and handled it before it became a problem.” —Clara C.

“They listened to what I had to say. If they didn't think something was right, they would let me know. They didn't push anything. They had good suggestions which worked very well. His prices were good. He was always on target.” —Dick L.

“He's the best contractor out there. I've had experiences with several contractors because I've had several houses built.” —Dick W.

“They were honest.” —Guy B.

“He showed up when he said he was going to and so did the contractors.” —Nancy L.

“He listens. He is also able to get things done within the time frame that I dictate. I've been working with him on and off for ten years.” —Robin G.

“They very much took on the project as if it were their own. They were considerate and they brought forward a lot of recommendations. There were no problems.” —Sondra M.

“They got the job done quickly.” —Bob P.

“He was easy to work with. He worked really hard.” —Deb G.

“I liked his worker, Al. He was reliable, trustworthy and he had good workmanship.” —Don M.

“Their prices are very reasonable.” —Jim C.

“He was careful with the job.” —Josh B.

“The project was done in a timely fashion.” —Kenn S.

“We've used them twice. I liked the reliability and the work was always very good. He was also on budget and on time.” —Nick S.

“They were affordable and friendly. He did what he said he was going to do.” —Steve B.

“They are pretty direct as far as being able to do the work without leaving you guessing as to what is going on.” —Ken B.

“They were pretty easy to work with.” —Mary S.

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