What did you like best about Envirotek Restoration, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/23/06 and 3/12/08. Customer last names have been initialized for privacy. 

“They did good work, and they were nice people.” —Barbara H.

“I had outstanding communication with them from beginning to end. They did everything they said they would. They were on time, and they were very considerate. I liked how they cleaned up after themselves.” —Claire L.

“Sammy did a very thorough job.” —Clyde C.

“Quality, and they cared about my satisfaction. There was one small hiccup, but they were very concerned about fixing it so I would be happy. Sammy was awesome.” —Damian V.

“They did a top notch job. They were excellent.” —Gary B.

“I thought their price was fair. I felt like I received real value for my money. I liked their promptness, and they were pleasant. Their workers were professional.” —Gwen Q.

“We use them every two years, per their suggestion. When they say they are going to do something, they do it for the price they quote. They did a fantastic job in light of so many years of neglect that preceded them.” —Irene B.

“The customer service from start to finish, they were accommodating, polite, and professional.” —Karen G.

“I have used them twice. I plan to use them again soon. They are courteous and friendly. They do a good job. They are very good at what they do.” —Rafael R.

“Their quickness and thoroughness, and they went over the project with me. They were very attentive and gave me a proposal right away.” —Walter C.

“The guy that came out to do the job was great. Sammy worked with us to get the correct stain color that we needed. He ensured that we were satisfied by going out of his way on several occasions. That is something you just can't get with larger companies.” —James H.

“They cleaned my deck really well.” —Oscar V.

“Sammy is very communicative. They are very thorough, and they clean up their mess afterwards.” —Tammy M.

“They came in and did the job without any hassles. They were finished when they said they would be. We have used them on several occasions, and we were happy with their service each time.” —Tom D.

“The quality of the job and the cleanliness, the finished work was great. I have used them on three separate occasions.” —Frederick M.

“They did a good job quickly.” —Kim M.

“They are reliable.” —Philip T.

“They were pleasant.” —Richard K.

“They are very personable.” —Simon J.

“They were helpful, prompt, and they came when they said they would. They cleaned up after themselves, and they were very discrete. It only took them a couple of days to complete the job. I have used them several times over the past four years, and they never fail to exceed my expectations.” —Tim B.

“They were prompt and quick. They didn't linger around.” —Todd C.

“I liked that it got done. I have used them twice over the past couple of years.” —Tracey C.

“They were on time and professional.” —Antonia T.

“Sammy was nice and pleasant.” —Yen L.

“They did a pretty good job for a reasonable price.” —Wayne S.

“They were prompt, reasonable, and they did a good job.” —Adele S.

“We have used them repeatedly over the past 8 years. We are very satisfied with them.” —Allen Z.

“They were very good, and they came in a short time. They did a wonderful job. We are very happy.” —Anna R.

“They were excellent. They handled everything just right. They were clean and careful.” —Barbara D.

“I thought their service was good.” —Bayardo G.

“We have used them the last two to three years, and we like the owner. He is the only one I know who does this service.” —Betty C.

“They were very efficient.” —Bill A.

“Sammy is very informative and on top of everything. He explains the process, and he does good work. I would give them an "11" if I could.” —Bill K.

“They were great problem solvers for me. I was very pleased. They did the best job they could for me.” —B. B. P.

“They were very easy to work with, and the work was done efficiently.” —Cala G.

“The work they did was perfect. The deck they restored looks brand new.” —Celeste L.

“They showed up on time and did a good job.” —Cheri S.

“They were responsive, on time, and friendly. They were just excellent. I recommend them to everyone.” —Claire M.

“They were prompt, careful, and efficient.” —Cynthia C.

“They were very friendly and honest.” —Dan M.

“It was done quickly, professionally, and at a good price. I had another company start the job on a fence, but they were twice the price.” —Diane G.

“The guy that owns the company is thorough, quick, and easy to work with. He was very professional.” —Diane M.

“They are very honest, and I like the work they did.” —Doris N.

“I was very happy that they made my deck look brand new.” —Dorothy F.

“It looks gorgeous. I love it.” —Ellen

“Responsive, responsible, great service, and professional” —Emanuel R.

“I liked that fellow that came out.” —Emilie S.

“They're professional.” —Greg A.

“They committed to a schedule well in advance.” —Greg V.

“They were thorough, and everything turned out perfect.” —Gretchen S.

“I like the fact that you only have to have the restoration process on the fence every two years.” —Irene T.

“Sammy is a very hard worker, and he gives 100% for each job he does.” —Jay

“They were quick, efficient, and very clean about everything. I liked the fact that they covered the sliding glass doors completely in plastic. I would definitely use them again.” —Jeff G.

“They showed up when they said they would, stayed within the quote they gave us, and did a great job. We are very pleased with the quality of the work we received.” —Jeff K.

“Their prices are reasonable, and Sammy is a good guy.” —Jerry A.

“I like the material they used to refinish the deck, and I really like Sammy. He is very personable.” —John H.

“The quality of their work” —Kaye W.

“They arrived on time and did a good job.” —Lana Y.

“Sammy is great, and the crew arrived on time and did a nice job.” —Linda C.

“I really like the way they clean up after themselves.” —Linda K.

“They did a great job. We are very happy with the outcome.” —Lisa B.

“They came out when they said they would, did a good job, and we are very satisfied with their work.” —Marcia M.

“They responded quickly, and everything worked out well. Their prices were also fair.” —Marjorie G.

“Sammy is the best. His work is wonderful, and I enjoy talking with him.” —Marlene M.

“The people gave us great service.” —Mary B.

“They were quick, professional, and they cleaned up after themselves.” —Mary Lynn C.

“There were several things that we liked about them. First off, they worked quickly, they came on time, and they did a good job. Also, the fellow who owns the business was very courteous. I was very impressed.” —Michelle K.

“He's just a perfectionist. He's a very nice person, but primarily his work is superb.” —Miriam C.

“I just think the entire process of restoring the deck is very well done. They are professional people and very good about scheduling and explaining the process. The product is excellent.” —Patty N.

“I would absolutely use them again. They worked with my schedule and fit me in because I was having a party. They are professional and knew what they were doing. They moved everything off the deck and they were courteous. They did a beautiful job.” —Paula S.

“He does my decks every year. Sammy keeps his appointments and he does exactly what he says he's going to do. Sammy's a good guy and he does a top flight job.” —Paxton D.

“He did a good job and a complete job.” —Randy P.

“They are very nice and the deck looks fantastic. Everyone else's deck is all black and mine looks really good. We've had them come out several times.” —Regina V.

“Everything! They do fantastic work. They are on time and prompt.” —Rochelle C.

“They were professional, prompt, cleaned up after themselves and kept within their pricing.” —Sally L.

“They came out and finished the work on time, and they were extremely clean. They did a very professional job.” —Sandra W.

“The quality” —Scott C.

“I liked their promptness of getting the job done when I called them. I've used them twice and have recommended them to friends.” —Shirley T.

“They were awesome. They were thorough, and they knew what they were doing. Sam was great, and he knew what he was doing.” —.Terry J.

“They came and cleaned our decks. They were great.” —Terry K.

“I used them before. His personality is great. He made recommendations and I followed them. I am happy with the work.” —Tom O.

“They did very good work.” —Tom T.

“They got it done quickly while we were away.” —Andrea M.

“They were on time, and they did what they said they would. They did a good job.” —Barak B.

“They were clean and fast.” —Barbara M.

“They did a good job. I liked their promptness and professionalism.” —Dan P.

“The end result was good.” —Debbi C.

“The work and quality” —Frank L.

“They're very efficient, clean, and professional.” —Grace F.

“The job they did was good. I spoke with Sammy on the phone a few times, and he was easy to work with.” —Grant M.

“They kept their commitment and did the job in a timely manner.” —Hal F.

“The craftsmanship was outstanding.” —Henry B.

“They were efficient and responsive.” —Houda T.

“They were here on time and cleaned up after themselves.” —Janet C.

“They were very friendly, and they worked quickly.” —Kristen C.

“I have used them three times for my deck, and they always do an excellent job. They always arrive on time and clean up after themselves.” —Linda S.

“They were neat, clean, and did the job on time. I have recommended them to friends.” —Lou F.

“They are quite thorough, and my son-in-law who is in construction said the work was top quality.” —Margaret W.

“They were very responsive.” —Michael R.

“They're neat, quick, and professional. They give discount coupons for repeat customers.” —Nancy M.

“They are dependable, reliable, and good to work with.” —Nancy R.

“They showed up on time.” —Pat

“Everything Sammy does is excellent. He takes pride in his work.” —Patricia B.

“The guy who owns the business came out personally. He knew a lot about our deck. He seemed very knowledgeable and professional.” —Paul G.

“They were extremely polite and respectful of this old lady. They had a man on-site everyday to make sure the works were doing the right thing. When they were finished, they cleaned up beautifully and everything looked wonderful. The owner is very confident and knowledgeable, and he went out of his way to make sure that I was happy with the work. I was very pleased with them.” —Rich H.

“They came in and did the job. The deck has been good for almost a year, so I'm very pleased with that. He gave me some tips about what I need to do in the future to keep the deck in shape.” —Russ B.

“The results were good. They gave a good estimate and did the job quickly.” —Todd P.

“He was very organized, efficient, and professional.” —Tom K.

“They met all my expectations. They were efficient, and prices were reasonable.” —Tom T.

“He was informative and explained the process. I do not recall his name.” —Albert L.

“I guess I liked working with Sammy.” —Allyson F.

“They did what they said they would do, and the color came out nice.” —Arlene S.

“The politeness and the speed in which it was done” —Cindy K.

“They cleaned up everything after they were done, and the work was great.” —David T.

“They showed up exactly when they said they would and took care of everything.” —Debbi

“They did a nice job and cleaned up after themselves.” —Gus F.

“They were on time and did very good work.” —Helmut P.

“They were efficient, and they delivered what they said they would.” —James H.

“Their customer service was good.” —Juan C.

“Their product lasted for two years.” —Lili G.

“They came out and did the work.” —Margaret M.

“They provided very good service.” —Donna L.

“The quality of work and friendliness” —Margaret R.

“They were timely, courteous, and professional.” —Susanna G.

“They kept with the schedule.” —Ori P.

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