Hardwood Floors

San Mateo County

Elegant Floors

(650) 961-1339

(650) 968-4213 (Fax)

922 San Leandro Ave, Suite A
Mountain View, CA 94043

Serving Santa Clara & Southern San Mateo Counties

www.elegant-floors.com
sales@elegantthread.com
Scott & Marti Miller, Owners

SERVICES
Refinishing & Installation
Repairs & Restoration
In-Home Water Damage Services

HOURS
Mon – Fri: 8am – 5pm
Sat: Service Available

CREDIT CARDS
Visa
MasterCard


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 851513

CUSTOMER LOYALTY
Based on 150 random customer surveys made since May 2006 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Elegant Floors has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 897.


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Scott and Marti Miller, Owners

Elegant Floors specializes in the installation of new hardwood floors and hardwood floor refinishing featuring its efficient dust containment system. Where applicable, they also specialize in the popular and economical one-day ‘No-sanding” cleaning, etching, and coating process. This one-day “No-sanding” process will have your floors looking like new again. They will be completed in a fraction of the time, and at a fraction of the cost of standard refinishing.

Elegant Floors customarily begins its service with a complimentary in-home inspection and consulting visit. This includes a detailed discussion of your objectives with plans and options to obtain results that fit your budget. If a new flooring installation is desired, we will consult with you in our showroom to explore the flooring options to match your décor, lifestyle, and budget. Elegant Floors has journeymen hardwood floor crews with years of experience to ensure results set by the industry renowned National Wood Flooring Association (NWFA) with its standards and protocol.

COMPANY PHILOSOPHY
“We take pride in providing the customer service experience that our valued clients acknowledge receiving. We believe in treating our family of clients, as we would want to be treated with respect and satisfying results. We pay special attention to what the client wants and strive to match their projected expectations with realistic results.”

EXCERPTED SURVEY RESPONSES
“They do excellent work. I am very happy with the service they have provided me.”—Sandi B.

“They do great work, and we are very satisfied with their services.”—Connie D.

“They are professional, thorough, and cooperative. They care about the job they are doing and they want the customer to be happy.”—Nancy C.

See Survey Comments



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