Windows
San Mateo County
Creative Window Company
(408) 297-8800
(408) 297-5602 (Fax)
Serving the Entire Peninsula and Beyond
www.creativewindow.com
cwc@sbcglobal.net
Melissa Pinter, General Manager
SERVICES
Replacement & New Construction
Bay, Bow, Garden Windows
Entry Doors
Sliding Glass & Hinged French Doors
Change Size or Opening Configurations
Hunter Douglas Window Coverings
HOURS
Mon – Fri: 8am – 5pm
BRANDS
LBL
Milgard
Simonton
IWC
Therma-Tru
Tru-Frame
GUARANTEES
2 Years on Installation Labor
Lifetime Material & Labor on Products
Full Manufacturers’ Warranties
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 925672
CUSTOMER
LOYALTY
Based
on 150 random customer surveys made since January 2006 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that Creative Window Company has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 816.
Family owned and operated since 1992, Creative Window Company has installed over 120,000 windows, sliding patio doors, hinged French doors, pre-hung interior doors and entry systems up and down the Peninsula. Owner Rob Bentley and his top-notch staff are dedicated to making every remodel project, large and small, hassle-free and value-priced. Each estimator and factory-certified lead installer has a minimum of 14 years experience and boasts a deep and wide knowledge of every imaginable design or structural challenge. The company offers a convenient, no pressure shop-at-home service, with free estimates. A nationally certified dealer of highly regarded Simonton, Milgard and LBL windows, Creative Window Company is also one of the very few Bay Area companies to be a prestigious Hunter Douglas Showcase Window Fashion Dealer. To further reinforce their great customer service, all clients have their estimator’s cell phone number as well as an email “hotline” that goes directly to the Owner. Although their warranties are some of the very best in the business, their internal quality control program and their careful and professional installations have reduced their warranty work to the lowest levels in the industry. Nonetheless, whenever there is a problem, in good times and bad, Creative Window Company will be there for you, standing by all of our products and services.
COMPANY
PHILOSOPHY
“We strive to be as honest, clear and expedient as possible. Most importantly, we will never make a promise that we can’t deliver. And, unless a client decides to change the scope of the project, the price that we quote is the price that you pay. With nearly half of our business coming as referrals from previous clients, we are dedicated to making every single client as thrilled as possible with their new project.”
EXCERPTED
SURVEY RESPONSES
"The salesperson was very courteous. He knew his material and his presentation was very well done. The installers also did a great job and they didn’t make a mess.”—Soheil M.
