Auto Repair
San Mateo County
What did you like best about Auto Medics - Honda and Acura Specialists?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/19/07 and 9/20/08. Customer last names have been initialized for privacy.
“I liked everything about them.” —Alan S.
“They were helpful. They picked me up. Once, they left a car for me to use while mine was being repaired. The staff was courteous and friendly. I thought they were terrific.” —Betty M.
“They're courteous and they keep their shop clean.” —Bill B.
“The service and the people” —Chris D.
“They are reliable and honest.” —Christina W.
“The people in the office are professional and friendly.” —Edith R.
“They are fast, courteous, and they do a good job.” —Edward S.
“They are within walking distance of my home. They have a loaner car if I need it and they specialize in Hondas. They explain what they are doing and answer all of my questions.” —Helen D.
“They are personable and honest. They also seem technologically advanced. They have a good website.” —Marco M.
“They are convenient to where I am. The staff is very courteous and efficient. The people that work there are very professional.” —Margaret S.
“I think they are one of the best Honda repair shops I've seen and their prices are decent. They know what they are doing and they are friendly.” —Paul K.
“It is a very good shop. They are personable, honest, and straightforward.” —Raghu S.
“They always have the work ready on time.” —Sean D.
“I've been using them for almost ten years. They are personable people. They ask questions and they listen to me. They keep my Acura going.” —Virginia Z.
“They are close and knowledgeable. They provide pretty good service overall.” —Douglas L.
“They are not a car dealership.” —Jenny H.
“The quality of the work and the way they treat the customer” —Joe K.
“They do high quality work and they are honest.” —Laura S.
“I've been using them for a long time. I like their integrity and honesty.” —Linda F.
“The workers did a good diagnostic evaluation. They were very accurate.” —Oscar P.
“They treat me well. I have confidence in them that things will turn out right.” —Sameer S.
“I have never had any problems with them. They are convenient and easy to work with.” —Tom K.
“I felt very comfortable with them.” —Theresa M.
“They were able to explain things very well.” —Sonia H.
“I like that they seem to be really good at what they do, and they have good customer service.” —Jennifer L.
“Their knowledge and customer service” —Cameron O.
“They were fast and on time.” —Edward S.
“I think they're great.” —Kenneth K.
“I think they're reliable.” —Andree C.
“They're very friendly and very knowledgeable.” —Mary C.
“They were knowledgeable, friendly, honest, and timely.” —Stephan K.
“I like the service, honesty, and record keeping.” —Irwin M.
“They were very straightforward. They even gave me a ride to work.” —Hugo M.
“They did the work right away.” —Salvator V.
“They do what they say they're going to do.” —Don C.
“They're very knowledgeable and very thorough.” —Martha M.
“They're honest, they do good work, and I feel confident with them.” —Carol B.
“The quality of the work” —Timothy B.
“Honesty, thoroughness, and overall customer service” —Colleen L.
“Their honesty and integrity” —David M.
“They're very reliable, and they do what they say they're going to do.” —Diane M.
“They treat me like I'm smart and take care of my car.” —Laura E.
“I like the good work they do.” —Barbara V.
“I think they're very nice and friendly.” —Nancy F.
“They treated me very well.” —Garry L.
“I think they do good work.” —Anil M.
“I like their service.” —Chris D.
“They're very knowledgeable, and they donít rip you off.” —Meghan H.
“I have been going there for twenty years, and they take good care of my cars.” —Pamela P.
“I just trust them.” —Kari H.
“I like the fact that they're reliable and very honest.” —Scott J.
“They seem to get the job done.” —Gary P.
“I like their friendliness.” —Carol S.
“They're fair, straightforward, and experienced.” —Suzanne C.
“They're personable, they explain everything to you, and they give you a sense of trust.” —Terri C.
“I think they're very honest, and they do good work.” —Terry D.
“They're very honest. You feel like your being taking care of, and they use certified Honda parts. I think they really go out of their way for the customer.” —Fred S.
“They're friendly, and they know what customer service is all about.” —Janice C.
“They do a good job of getting the work done.” —Kristen P.
“They have good customer service.” —Ana W.
“I like their personable service and good rates compared to dealerships.” —William H.
“They're very accommodating.” —Bill B.
“They're very thorough and courteous.” —Harold J.
“They were efficient, and they fixed the problem.” —Lisa B.
“They were on time, and they took care of business.” —Gillian N.
“They just do the best work.” —Natalie H.
“I feel like I can trust them.” —Tony G.
“They're fast, and they know what they're doing.” —Jerry S.
“They do the work right. They're also courteous and knowledgeable.” —Angie C.
“They're friendly, honest, and very thorough.” —Dominic C.
“They're friendly, courteous, and they do good work.” —Carol K.
“They send us reminders, and when we bring our car in, they know exactly what it needs.î - Kadi N.
“They always do a very good job.” —Vera M.
“They're honest, open, friendly, and they help us out with their service.” —Betty M.
“I thought they were clean and neat.” —John M.
“I liked pretty much everything about them.” —Rebekah L.
“Good service and reliable” —Manuel P.
“I believe they're honest, and they fix things that need to be fixed.” —Harry L.
“I thought they were friendly.” —Deborah W.
“They were really responsive, and they did quality work.” —Vern B.
“I liked the ability to schedule the appointment online. They also seemed very knowledgeable.” —Ryan T.
“They're convenient, and the repairs are done to a high standard.” —Tony R.
“They're prompt, on time, and they do good quality work.” —Wendy S.
“They seem to be really reliable.” —Deborah P.
“I liked their professionalism. They have a clean shop, and they work quickly.” —Carlos F.
“I think they're very friendly and knowledgeable.” —Tina I.
“They were fast. They got it the job done in thirty minutes.” —Robert D.
“I like the overall quality.” —Eric S.
“They have good customer service.” —April P.
“Great customer service and very honest” —Paul P.
“They have good customer service, and they know you by your first name.” —Linda F.
“I think they're honest and reliable.” —Julien W.
“The people were nice, and they explained what was going on.” —Tom M.
“Their service is great. I've been satisfied since I've been there.” —Margaret F.
“I like the fact that I feel like I can talk to them. They always answer all my questions.” —Bill P.
“I think they're very good, honest, and their work has always been very good. I've never had a problem with them.” —Karen P.
“I like their prompt and courteous service.” —George R.
“I feel very confident with them.” —Donna S.
“I like the work they've done, and they're honest with me. I feel like they are fair, and they care about my car.” —Denise M.
“They only do necessary repairs.” —John A.
“Their consistency” —Larry L.
“I feel confident in the work that they do.” —James R.
“They were upfront, personable, and prompt.” —Sallie P.
“They're honest, upfront, and the service is good.” —Mark D.
“I think they have a good location.” —Deborah L.
“They're very helpful, friendly, and nice.” —Jennie L.
“I can get an appointment almost immediately.” —Vinayak K.
“It was professional and straightforward. The guy at the desk was very good.” —Greg S.
“Service” —Laura K.
“They do good work at reasonable prices.” —Michael T.
“They offered me a loaner car while my car was being fixed.” —Roy B.
“They seem to be very detailed orientated, nice, and clean.” —Todd W.
“Personalized service” —Joann C.
“I think they do good quality work, and I love the their website.” —Adrian B.
“Good customer service” —Bill F.
“I feel like they know my car. I drive an Acura.” —Lola S.
“I think they're very honest people.” —Michael B.
“Friendly and on time” —Peter D.
“They seemed very knowledgeable.” —Denis R.
“They do a good job.” —Charles C.
“They were thorough, and they explained things to us clearly.” —Kathy O.
“They're convenient to where I live.” —Steven F.
