What did you like best about Auto Dynamics?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/19/07 and 6/23/08. Customer last names have been initialized for privacy. 

“The fast service.” —Rommel B.

“They do good work. I use them all the time.” —Theo H.

“They did a good job. We've been using them for years.” —Carmen S.

“The customer service, they did a good job and the price was right.” —Brenda G.

“I like the owner. Frank was very open, honest and professional. He also told me about what sort of work I will need done in the future. Also, the shop is very clean. They even cleaned my engine, which was just awesome.” —Vicki H.

“They were very good at keeping me informed about the repairs and the progress being made. They had good communication.” —Robert B.

“They are very dependable and honest.” —Barbara S.

“I like a lot of things about them. They really know what they are doing.” —Barry K.

“They are just friendly and thorough.” —Adrian R.

“They are competent and professional.” —Bela C.

“That they are local” —Ron J.

“They seem honest and reliable.” —Ken T.

“Frank, the owner, and the service” —Julie S.

“They're very personable. I really like Frank.” —Curtis N.

“The service, in general” —Cecilia K.

“Their honesty and thoroughness” —Celia G.

“They tell you what they will do and they call you with updates. They are always on time.” —Sharon S.

“They are very polite and they take care of me fast. The service was okay.” —Desma P.

“They're all nice. They seem honest.” —Jerry J.

“That they open really early in the morning” —Enrique A.

“I think Frank is a very nice person.” —Avis A.

“They are very cooperative.” —Frank Z.

“The place was within walking distance.” —Carol M.

“They were courteous and they scheduled me in right away.” —Roger B.

“They were friendly and welcoming. We all, my whole family, take our cars there.” —Mary S.

“I liked their efficiency, honesty, and quality of work.” —Constance W.

“They are very honest and straightforward with me.” —Tonya P.

“They were really personable and reliable.” —Vicky G.

“They picked me up and dropped me off. I trust them.” —William W.

“They are trustworthy and reliable. They don't overdo it, and they give you the service that is needed.” —Bob H.

“We've used them for a very long time, and they have given us very good service. If there
are problems or issues, they correct them.” —Soni B.

“They had great service.” —Ryan G.

“They came and picked up my car. They were honest and reasonably priced.” —Brian G.

“They have good personalized service.” —Boon H.

“They fixed my car quickly, they were very nice, and they explained the problem very well.” —Christy B.

“I've dealt with Frank for years. He's always on top of all the details.” —Donna J.

“They fixed my car, and they were quick.” —Monica R.

“Their prices are fair, and they are very trustworthy.” —John G.

“They were straightforward and very down to earth. They donít try to sell you anything that you donít need.” —Mark D.

“They have great communication, and the work is excellent.” —Mike M.

“Frank Miranda was very friendly and helpful. The service was prompt. They actually drove me to work when they needed time to work on the car. I appreciated that kind of service.” —Jennifer O.

“I was extremely happy and satisfied with the service.” —Pat F.

“Frank and the secretary were both trustworthy and honest. They were also very prompt in getting back to me with an estimate. I liked doing business with them.” —Dorrie E.

“I liked the personal attention. They did a great job on my car.” —Julie S.

“My husband and I have been going to them for 25 years now. We like everything about
them. I've gotten great advice from them. They have always been honest and fair. They didn’t even charge me for the advice they gave me in regards to the transmission on my van.” —Ken L.

“I liked Frank Miranda. He was really helpful.” —Colt C.

“They were able to tell us what the problem was.” —David A.

“If I needed to be picked up, I was picked up.” —Merrilyn R.

“The work they do is very reliable.” —Allen O.

“They were very efficient.” —Dr. E.

“If we ever have a problem, they take care of our car.” —Richard B.

“They got everything done quickly.” —Kathleen G.

“I liked their forthrightness and honestly. Frank and Curtis did great work.” —Arne L.

“The people were very nice.” —Kathy S.

“I think they are very efficient and fairly priced.” —Russ T.

“They are honest and always on time. They recommend things, and they are very proactive.” —Sharon S.

“They have a friendly staff that does quality work.” —Brian C.

“They are very friendly and professional.” —Jeff G.

“The person at the front desk shares great information, and they do great work.” —Harry B.

“The fact that they were convenient “ —Christine S.

“They didnít waste any time, and they took care of everything.” —Richard B.

“I know the owner Frank Miranda. He went out of his way to help me and my whole family with all of our cars. He gave us brakes at great prices.” —Amanda S.

“Frank Miranda and the quality of their work” —Martha P.

“They communicate really well. They work quickly.” —Sonya S.

“The efficiency and quality of service” —Debbie S.

“They were very nice to me and my son.” —Mark U.

“They are right to the point and honest.” —Margaret M.

“Theyíve always done a good job.” —Barbara S.

“It's a great place. We have been going to them for a long time.” —Gary S.

“They have quick service.” —Jaime V.

“They are always prompt, and they always do good work.” —Warren L.

“They were efficient, courteous, and reasonable.” —Lourdes M.

“I've had a good relationship with them for 15 years.” —Martin S.

“They were very responsive, and they met my needs.” —Ming L.

“Good service, they were nice, clean, and pleasant.” —Jacquelyn T.

“I've been a client of theirs for thirty-five years now. I like Frank. He does a terrific job.” —Jayne D.

“They are always on time after fitting you into their schedule.” —Blake C.

“Their honesty, speed, and quality” —Peggy O.

“They were very attentive, and they took good care of me with what turned out to be a complex tire change.” —Robert B.

“They were very candid and friendly. They did great work.” —Lorien E.

“They were very honest with their diagnosis. It was also easy to do business with them. I was very satisfied.” —Allen W.

“I enjoyed the personal touch of the service. They picked me up and dropped me off.” —Tony F.

“They have great expertise in repair work.” —Art F.

“I liked the personal touch from the owner. I thought he did a fine job.” —Byron B.

“They were convenient and very good.” —Elmer R.

“I liked their friendly spirit. Also, Frank Miranda is a great guy.” —Wally S.

“They seem to always diagnose my car problems correctly.” —Daryl H.

“I think they are very responsive and reliable.” —Larry C.

“They have good customer service.” —Cathy W.

“They always complete the job on time.” —Morris R.

“They are good at explaining things. They have some talented workers.” —Dan O.

“I liked their honesty, and they fixed what they said they would.” —Coletta R.

“The personal relationship and reliability” —Eli Z.

“They were very personable, and the owner was a great guy.” —Waheeda K.

“They know what they are doing.” —Clay M.

“They get me in when I need to be in, and they get my car back on the same day. They also give me rides whenever I ask them.” —Beth C.

“They got everything done really quickly.” —Jason V.

“I liked the people, the price, and the work they did.” —Lynne T.

“It was easy to get in and out.” —Rosby L.

“We've done business with them for many years. Their estimates are always correct, and they are very honest.” —Dale H.

“They were very good with their communication.” —Andrea F.

“We've done business with them for many years. They are friendly, honest, and professional.” —Beverly B.

“They have good customer service and quality.” —Jess A.

“I've been going there for 15 years now. Frank is a good guy, and I trust him.” —Warren S.

“It's close to home.” —Frank Z.

“I liked their personal service.” —Steve T.

“They have a great location, and they are very honest. They also give me a ride home.” —Carolyn O.

“My car was fixed when I went to pay for it.” —Daniel M.

“They are very knowledgeable, and they seem to fix things correctly.” —Claire W.

“Frank is always able to answer my questions.” —Mike M.

“I trust that they do a good job. They also let you know the price ahead of time.” —Benita R.

“We are very happy with the service.” —Terry A.

“They seem to do good work. I also feel that customer service is important to them.” —Ned C.

“They provide good service. Their prices and quality are good.” —Robert W.

“It's convenient because the location is great.” —Maggie T.

“The prices were very good.” —Jim O.

“The people there were great. I've been going there for 15 years now. They have great management.” —Catherine H.

“They were very nice. I also liked the service I received.” —Jennifer B.

“They were really nice.” —Emily M.

“They were friendly.” —Jamie S.

“They are friendly, and they have good customer service.” —Jenni A.

“They were very friendly, and they immediately sent someone out to help me.” —Larry R.

“The people were very nice.” —Gail M.

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