Plumbing
San Mateo County
What did you like best about Atlas Plumbing and Rooter?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/16/08 and 8/11/09. Customer last names have been initialized for privacy.
“They show up. They have a great company. I've been using them for years.” -J. A.
“They come on time and do a good job.” -S. V. D.
“He did the job. He was honest and the price was fair. In the past I've had pretty bad experiences with plumbers.” -Don P.
“They worked hard, worked late, and got the job done.” -Hanford L.
“They are really friendly. They came right away and they were quick in taking care of things. They even gave me a discount for Yelp. I didn't have a credit card on me, so they let me pay the next day. They are wonderful.” -Jennifer L.
“They did what they said they were going to do and showed up when they said they were going to. Everything went as advertised.” -Lonetta W.
“He was prompt, friendly, and professional.” -Mathew K.
“They were very good, efficient, and timely.” -Morton L.
“The speed with which they got things done.” -Philip D.
“The way they went about things, they were friendly and professional. They took care of things.” -Ronald K.
“They are reliable and pleasant. Their workmanship is good.” -Toni P.
“Mark, the guy who did the work for me, was super thoughtful, prompt, and fast.” -Tracy T.
“The price is very reasonable and the plumber is pleasant to work with.” -Amy L.
“They stayed late on a Saturday, beyond their closing time, to finish up the job.” -Brian P.
“They are just nice, professional people. They went about their business in a nice and friendly way. They were just nice to deal with.” -Roger K.
“The person who was sent out was cordial and very obliging. He gave us two options. One of those options was cheaper.” -Ada B.
“Their knowledge, pricing, availability and prompt response” -Andy C.
“They were prompt.” -Brandon B.
“They are prompt and efficient.” -Dan T.
“They were fast and friendly.” -Jaime B.
“I like that they are a family-owned operation. I have used them several times before.” -Judith H.
“Their quick response time” -Mike M.
“They came out and did the work quickly.” -Ricardo H.
“They showed up on time. The work was satisfactory.” -David S.
“They are the best. We like the fact that when we call them, they fix the plumbing problem within hours. They make us a priority. I like that.” —M.R.
“They were really quick, and they always answered the phone. They also came out the next day.” —Alan H.
“They were thorough.” —Amanda H.
“They were timely. I really liked their work.” —Ashley B.
“They did the job correctly.” —Bob R.
“I liked the prompt service I got from them.” —Brian R.
“They came on time. There were two of them. They fixed my hot water heater, and they explained it to me. It needed a new solenoid.” —Eleanor K.
“They came out quickly, and they did a good job. They were personable and easy to work with. I had an outstanding experience. Their prices were reasonable.” —Elliot B.
“The good workmanship, the quality, and efficient timing” —Erick L.
“Really responsive, we've used them more than once. I recommend them to others.” —Evan W.
“I actually compared them with three other plumbing services. I found them to be the most professional. They were easy to work with, and they kept to the original quote they gave me.” —Frank G.
“They came right out and fixed it.” —Gilbert T.
“They were straightforward. There were no unexpected expenses. They cleaned everything up nicely. I did not have to worry about anything. They were friendly and businesslike.” —Helene K.
“They got here quickly, and they fixed the problem.” —Jeannette W.
“The installation was great. They were on time, and they did the job on their own. They were easy to work with.” —Jess G.
“They were efficient, quick, and everything was just perfect.” —Jesse F.
“I only used them once for something very small, but I liked their quick service. They were easy to deal with and very upfront.” —Joe M.
“They were really friendly.” —Judy R.
“I had an emergency on the weekend. They took care of it right away. He gave me good advice about my condominium. He helped with my coverage questions.” —Leah S.
“They were prompt and reliable.” —Lindsey S.
“I liked the fact that they were quick, prompt, and efficient. They did the job properly. Their workers were very friendly, and they answered my questions.” —Lora R.
“They were quick and polite.” —Mark B.
“Prompt service and reasonable prices” —Mark F.
“Speed, they were able to come either the same day or the next.” —Mark M.
“They were reliable. They arrived at the time they said they would. They did the work relatively quickly and solved the problem.” —Marlene W.
“They were really prompt. I was shocked by the fact that I could get them the same day.” —Melissa S.
“I really liked Mark. He was on time, accommodating, and professional. He just did a great job.” —Patrick F.
“I thought the person was very nice.” —Rebecca W.
“They were quick. The guy was nice.” —Robert R.
“Their promptness and friendliness, they did a good job.” —Sharon W.
“They showed up on time, and they took care of the problem quickly.” —Sue C.
“They got here in a hurry.” —Susan M.
“Their availability and their interest in customer satisfaction” —Susan W.
“They came right away.” —Tim V.
“They were inexpensive.” —Al P.
“They were efficient, reliable, and they knew what they were doing. They were great.” —Alessandra G.
“They were quick and pretty good.” —Anne G.
“It was very easy to schedule an appointment. I called, and the guy who came out was very nice. My wife loved it, and their prices were very competitive.” —David G.
“On time and upfront, reasonable rates” —Derek L.
“Efficient, nice, knowledgeable, and cost effective” —Diane R.
“They were really quick. They responded the next day.” —Eileen M.
“Very prompt, and they gave me an accurate quote. They had everything ready to go. I was taken care of right away. I would recommend them to others.” —Emilio A.
“They came out at night, within an hour.” —Eric S.
“They were fast and friendly.” —James M.
“They brought everything up to code, and they were timely.” —Joan B.
“They were prompt and decently priced.” —Jonathan K.
“They seemed very smart in the way they did their work. They were very polite.” —Joy S.
“They were very courteous and clean. It seemed like they really cared about the customer.” —Justin L.
“They did the job in the time frame they promised and for the price they quoted.” —Kathy S.
“They were quick and available.” —Michael G.
“Efficiency” —Nick G.
“Good customer service, they were friendly and quick to respond. That was a big plus.” —Rebecca K.
“They were prompt, on time, and thorough. They did a great job.” —Robert D.
“They were very knowledgeable. They did what they said they would do. They just really went the extra mile.” —Robert D.
“Punctuality” —Shona D.
“They came on time, and they were quick.” —Stacey M.
“Their promptness in getting back to me and the professionalism of their employees” —Stephen R.
“They were responsive and communicative.” —Steven H.
“I called during the middle of the night and someone answered. They sent someone out early the next morning.” —Brian K.
“They get the job done as promised.” —Buck L.
“They came within the time they said they would. We had an emergency plumbing problem, and we needed them right away.” —Caitlin T.
“Promptness, and they were very quick to get the job done.” —Calvin F.
“They were knowledgeable and friendly. They were very good.” —Carol T.
“They responded quickly, and they were friendly.” —Christine C.
“I thought their representative was really thorough and direct. He got the job done on time and on budget.” —Deborah K.
“They went about the work quickly. They completed it on time. They did a good job.” —Dorothy Y.
“They were quick.” —Galia A.
“The guys that came were efficient and adaptable. The circumstances changed, but they were able to deal with them.” —Gary B.
“They showed up quickly. They were professional and businesslike. They didn't mess around or waste time. They seemed to solve the problem quickly.” —Gerard P.
“They showed up when they said they would.” —Jacob M.
“I thought they were careful, and they explained everything to me.” —Jeff B.
“They got it done. It was a really quick turnaround.” —John F.
“Promptness” —Jordan N.
“They were prompt and convenient.” —Joshua J.
“On time, fast, and knowledgeable” —Judith M.
“They did the job properly.” —Lauren S.
“They came out right away.” —Mary O.
“They did what they said they would do.” —Matt G.
“Professional ability and their price” —Michael S.
“Their responsiveness and quality” —Rainey N.
“Prompt and tidy, and they did what they were asked to do.” —Robert B.
“The fact that they did what they said they would do for the price that they quoted” —Ryan W.
“The guys were very fast. I called them on a Sunday afternoon, and they came out within two hours of my call.” —Zhi Q.
“The quick service” —Corman B.
“They were friendly.” —Gabriel C.
“They were able to do the service the same day.” —Lance H.
“They were fast.” —Veralyn
“They were available on the weekend.” —Gadiel M.
“Nice guys” —Vincent R.
“The guy was nice.” —Richard P.
