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Gateway
Roofing &
Waterproofing, Inc.
(415)
334-6008
Serving
the Bay Area
www.gatewayroof.com
office@gatewayroof.com
Ernest Kim,
Hector Paniagua, Owners
SERVICES
Roofing
Waterproofing
Metal Work
Related Sheet
HOURS
Mon Sat: 8am 6pm
CREDIT
CARDS
MasterCard
Visa
BRANDS
Firestone
Certainteed
Elk
Monier
Eagle
EMPLOYEES
4
 Workers
Comp Ins.
Liability
Insurance
State
Lic. No. 799104
Current
Complaint File
Legal
& Finance
Business Practices
CUSTOMER
LOYALTY
Based on 24 random
customer surveys made
since Feb. 2006 asking
each customer: Would you
use this company again?

CUSTOMER
SATISFACTION
Please rate your satisfaction
with the quality received.
RATING
STATUS
We declare that Gateway
Roofing & Waterproofing,
Inc. has passed all of the
rating steps and has earned
the Diamond Certified
award, Certificate No. 828.

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Survey
Comments
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Owners
Hector Paniagua
and Ernest Kim
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Partners
in Gateway Roofing since 2004, Ernest Kim and Hector Paniagua first
met when they worked at the same company. Mr. Paniagua was a job
site foreman and superintendent and Mr. Kim was a project manager
handling government bids and public works projects. When the opportunity
arose to start their own company; they seized it because they saw
the chance to create a high-quality, service-orientated roofing
company. They take pride in providing high-quality roofing services
at a fair price.
COMPANY
PHILOSOPHY
We love what we do and treat our customers as if they were
our own family. We are proud that we do the roofing work right,
and cost effectively. Sometimes we take more time, material and
effort, but we and our customers have the satisfaction of knowing
that its done right, its watertight and was done in
a cost effective manner. Most of the work that we do is from referrals.
Our chief desire isnt to build up the largest roofing company
in this area, but instead we seek only to make our livelihood using
our professional skill, taking care of peoples needs, and
keeping all our families dry.
EXCERPTED
SURVEY RESPONSES
They worked from early in the morning until sundown. They
covered everything and even did work that wasnt originally
quoted.
- Steven K.
Theyre
very efficient and professional.
- Ali T.
Ernest
is easy to work with and the price is pretty good. - Rick
W.
I
was very impressed with the work.
- Young S.
They
were on time and the work was excellent. - Ron A.
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Survey Comments
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