What did you like best about The LanceDan Group - Alain Pinel Realtors?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/24/08 and 8/20/08. Customer last names have been initialized for privacy. 

“Patty was wonderful. She gave me quite a few property options in the city. She was also respectful of my time.” —Dan C.

“They gave me a lot of suggestions and great advice. I thought they were very professional.” —Morrie F.

“Responsiveness and professionalism” —Alan B.

“They are easy to work with. I didn't feel pressured.” —Amir E.

“Their integrity and their knowledge of the industry, they also have the willingness to go the extra mile. I feel very comfortable with them. I have referred other people to them without question.” —Andrew D.

“They were on the ball.” —Asdghig A.

“The personal attention” —Bill B.

“The communication and the personal service” —Bill D.

“Their customer service, expertise, professionalism, and they kept in touch.” —Bill K.

“I dealt directly with Lance. It was his personal interaction that made the difference.” —Al G.

“They are knowledgeable about their properties.” —Carlos C.

“I just love Lance. He is such a good listener, and he doesn't take anything personally. He is also very calm, relaxed, and professional.” —Craig T.

“They have a very professional website.” —Dan F.

“I used Lance in 2006. He was very good. He was an excellent Realtor.” —Erick P.

“Professionalism and follow-up” —Ian S.

“They are meticulous, thoughtful, and very professional.” —J.D.

“They are professional and thorough. They also have good knowledge of the industry. They are a fun group of guys.” —Janice T.

“They were very personable, and the team was always available by phone. They were really nice.” —Jeanette S.

“I like them a lot. I've never encountered any problems with them.” —John W.

“Lance is a wonderful person.” —Julia B.

“They are very good at interpreting what you are looking for, and they work toward finding it. They are very professional and patient. We had a very complex transaction, but they were a great resource during the whole thing.” —Lena M.

“They were just very helpful. They stuck by me throughout the process. Every time I needed help, they came through. This was the first time I'd ever sold a house, so I was very appreciative of the help. They were excellent.” —Marion M.

“Their professionalism and knowledge” —Meg A.

“They were very personalized. Joe Rivera was so amazing. He was a friend and agent all in one. I felt really comfortable with him.” —Michael W.

“Lance” —Mike G.

“They are professional, and they do a lot of research. They also send a lot of follow-up letters.” —Ming W.

“I dealt with Lance. He immediately listened and understood what I was looking for. He also did a very good job marketing what I was selling. When I considered moving back, he did a great job of finding properties for me.” —Neil C.

“Their speed, they delivered whatever I needed. They were pretty fast and quick to respond.” —Pasak O.

“They represent quality properties. They are very professional, dedicated, committed, and knowledgeable.” —Richard G.

“I dealt with Wendy Vandersteen. She was awesome. She had excellent follow-up and feedback. She also helped with the insurance and the interior design.” —Rick L.

“They are handsome fellows who do a good job.” —Robert T.

“Extremely knowledgeable, experienced, personable, and professional” —Ron S.

“They worked for us, and there were no issues.” —Sean C.

“I mainly worked with Lance. I thought he was very honest. He knew a lot about construction and that type of thing. He was able to point out details that I would not have noticed on my own. I liked his personality too.” —Sharon K.

“I've been working with them since 2005. They are super nice, responsible, and approachable. I hate stuffiness. They are not stuffy at all. I have never had to wait for a response. They are great.” —Stephanie D.

“Overall, I think they are a great, non-pressuring company. I like their hands-on approach.” —Tiffany O.

“They just get things done. They are knowledgeable and experienced.” —Tim B.

“They focus on their clients and matching their needs.” —Wayne S.

“Their professionalism and business ethics” —Yana O.

“I only dealt with Dan. He is quite the professional. His success rate is good. Dan is one of the finest real estate professionals I've ever worked with.” —Michael G.

“They did a great job.” —Andrea W.

“Professionalism” —Chris M.

“Their responsiveness” —Dan K.

“They were knowledgeable. They knew all about the different neighborhoods in San Francisco. They were super responsive. I never had to wonder what was going on with my transaction.” —David C.

“They are very conscientious, and they follow through. They do an excellent job.” —David H.

“I liked their knowledge and experience.” —Greg W.

“They are very professional, accessible, and attentive.” —John G.

“They are available and responsive.” —Jon F.

“Personal attention” —Kevin K.

“I was given advice without being persuaded to act one way or another.” —Laurie O.

“They did what they said they would do.” —Peter P.

“They were personable and easy to communicate with. We liked everything about them.” —Pierre C.

“Responsiveness and professionalism” —Rebecca W.

“I have six pieces of property, so I've dealt with several brokers, but they are the best. They are warm, honest, and nice to work with.” —Robert R.

“Their personal attention” —Sean K.

“He was very knowledgeable about the neighborhood I was looking for. He was also very friendly, professional, and helpful.” —Suzanne H.

“We worked very closely with Lance. He was very good at figuring out what we could buy and where we could find it.” —Todd A.

“Persistence and follow-up” —Alex B.

“They had a very good perspective and sense about the real estate business.” —Glenn C.

“Their knowledge of the market and their division of labor” —John H.

“Their personal service, and they brought me an elaborate comparison and analysis report.” —Lori Y.

“The flexibility and personality of Lance, he did a good job.” —Mathew K.

“They had properties in our price range, and they were responsive. We had one Saturday to do it, and they worked with us to get it done.” —Robin R.

“They are personable.” —Ronald M.

“Lance has a great work ethic. We like his personality a lot. He has great marketing skills and provides a good service.” —Shane B.

“Dan was a cool guy. He was very helpful.” —Tom W.

“Probably the fact that they zeroed in on what we needed and wanted, I didn't have to look at a lot of properties. All of the options they showed us were in the ballpark of what we wanted.” —Dennis V.

“The physical analysis that they maintain around their business operation, and they are also very professional.” —John P.

“They were professional. I have used them several times.” —Duff A.

“They really know the industry.” —Israel N.

“They were responsive.” —Jason M.

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