Electrical Contractors

San Francisco

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What did you like best about Synapse Electric?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/12/06 and 7/29/2008. Customer last names have been initialized for privacy. 

“Paul is knowledgeable, they did work and they communicated well.” —Don M.

“They are punctual and professional.”
—John T.

“They communicated well, understood the nature of the job and did what they said they would do. Both my wife and I have used their services on several properties and they are excellent.” —Peter J.

“They are very skilled and knowledgeable, they know the city codes and they do quality work.” —Jose I.

“Their professionalism, their attention to details and they really treat their customers well.” —Dan Q.

“They did a very accurate and thorough estimate.” —John R.

“I have used him for many years. They are a very good electrical company.”
—Graham

“Paul is very skilled and knowledgeable, communicates well and listened to my needs.” —Marilyn L.

“They were very timely and they did good work.” —David F.

“Their problem-solving ability” —Judy A.

“Paul came through for me on a difficult site, the work was very high quality” —Mathew M.

“They were very timely, professional, knew exactly what they were doing and what I wanted.” —Steve S.

“Paul was a reasonable, sharp guy.” —Bill H.

“I described what I needed but it turned out more complicated then I realized, but Paul was able to modify the plan and the job turned out better than I thought.” —Donna R.

“Their promptness and their courtesy.”
—Julio S.

“Paul is personable and knowledgeable. He is able to translate all the technical stuff so that a layman can understand it.” —Sigward M.

“Paul was honest, dependable and the work that he performed met all my expectations. He was the only contractor I've ever worked with that was always on time.” —John B.

“They were punctual and they did the job they said they were gong to do in the time they said they would do it. It was a very messy job, but they maintained cleanliness. 'I've worked with three or four contractors and they were the best” —David L.

“Professionalism, responsiveness and knowledge. They are organized and honest.”
—Jennifer H.

“They were clean, professional and very non-invasive. They were just great all the way around.” —Lisa F.

“I like the honesty, the quality, the timeliness, and the way Paul interacts with the customer.” —Regan B.

“They are knowledgeable, fast, and easy to deal with.” —Mikhail A.

“Professional, on time, good estimates and they are creative.” —Anna T.

“Expertise and the ability to give us good quality work.” —Jacque

“They did excellent work and they were very in tune to our needs.” —Bob K.

“They wrote out exactly what they were going to do and they followed up. They called me so I didn't have to call them.” —Patricia C.

“They provide reliable, quality work.”
—Michael Q.

“They were really knowledgeable about electrical systems and really friendly.”
—Beth W.

“They stuck to the estimate and they are very professional. They were very courteous and they cleaned up very well, there wasn't a trace that anybody had been here.” —Jess W.

“They are very responsive, timely and accommodating. The quality of the work was very good.” —Dong W.

“They responded to my needs immediately and did a wonderful remodel job for me.” —Lynda G.

“They worked fast, cleaned up well and the work was good.” —Mark W.

“They were professional and did a good job.”
—Richard D.

“That we could communicate via email which is rare with a contractor.” —Krista F.

“They did a good job.” —Michael V.

“They were prompt, professional and responsive ” —David G.

“The service and the cordiality” —Andrea L.

“They performed on time and did exactly what was expected for the price that was discussed.” —Bill A.

“Responsiveness” —George G.

“They took care of everything and they were very professional.” —Wayne H.

“They were very fast and available.” —Susie H.

“The owner is great.” —Steve C.

“Paul was very personable.” —Alicia J.

“They were there on time and they spent the necessary time to do the work.” —Alitha Y.

“They were reliable and prompt.” —Patrick R.

“They were flexible.” —Marco G.

“Paul is very nice and his work is great.”
—Cynthia V.

“Paul was very amiable and professional.”
—Steve K.

“The owner was very personable and professional.” —Brandon S.

“They did ultimately make good on the work.”
—Peter T.

“Paul is a straight shooter who knows what he is doing.” —Scott J.

See Survey Comments


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