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What did you like best about Schmitt Heating Company? The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/2/2003 and 9/4/2007. Customer last names have been initialized for privacy. "They did what they said they would do, came on time, and they made an adjustment right away." - Michele H. "Efficiency and knowledge. They were real professionals coming in from the beginning." - Roseanne D. "They were clean, efficient, and did what they said they were going to do." - Robert L. "The people who came out were courteous, knowledgeable and friendly, you couldn't ask for better employees. The person took his time and routed some of the ducking in areas that were hard to get to, it was exceptionally well done and they came highly recommended to me." - Joe M. "Their prompt work." - Larry H. "I recommended them to a friend because they've always been able to come in, do the contract in the time they say, and they are always willing to work me." - Mark S. "Greg gave me personal attention which sealed the deal, and John the technician was great. He was responsive and explained everything in detail. The girls in the office were also very professional and nice." - Meagan K. "I liked the way they prepared the estimate and gave me different options. They were prompt and reliable and got the job done." - Debby N. "Their knowledge of the business was outstanding and they're very thorough." - Monique S. "They are friendly and knowledgeable and being an engineer, I appreciated their work.” - Richard F. "They were very professional, prompt, and I was very pleased with their work." - Betty C. "They did what they said they would do and finished when they said they would.” - Mike M. "They did what they said they would and perfectly executed the installation of the furnace." - Richard D. "They did very professional work." - Dick F. "I like the quality of the work that they do. They are timely and pleasant. " - Harry N. "They were honest and recommended by a friend." - Kay F. "The professionalism" - Stan K. "The fellow who came out was willing to do everything very thoroughly and spent the extra time to do it right." - Nancy B. "They followed through and did what they said they were going to do." - John P. "They were quick and did the job well.” - Colette M. "They are very responsive and responsible. Greg is a nice guy and does what he says he will do, when he says he will do it." - Steve J. "They got the job done." - Howard E. "Greg is very good and always explains the scope of the work. The work is meticulous and he always sticks to the estimate." - Michael P. "I thought they were very professional." - Debra M. "They are courteous, prompt, and do good work" - Marilyn B. "They knew what they were doing, and they were good guys." - Lou L. "I like that they are thorough, use very good materials, and their prices are very reasonable." - Mr. C. "The fellow who came was great, and the service was timely." - Lori T. "They are timely and do things to code." - Ann M. "They were very thorough." - Larry C. "They were courteous." - Richard S. "The way they told me everything, the workmen and the work were great" - Louise S. "Honesty and ethics" - Ken H. "Good service, especially Will, recommended by a friend to me and I will continue to recommend them" - Clarita L. "Quality
of work, pleasantness of the personnel, promptness in responding"
"They
were fast, efficient, friendly and neat" "Promptness in calling back, attentiveness in how they explain everything to you, they analyze all the possibilities, the price was fair and affordable" - Esther G. "Great
service, highly professional job" "Fast, efficient, thorough, quality was great, they squeezed us in on short notice" - Rene L. "On
time, did what they said they would do, came out when I called to fix
my problems" "Greg is a family friend, they've been in business for 100 years" - Richard B. "Dependable,
reliable, there was a problem and they fixed it promptly, their price
is right" "Prompt service, work done quickly and efficiently, the cleanup was good" - Elmer L. "Courteous, good work" - Queen E. "Quality of work, it was enjoyable working with them" - James R. "Everything" - Mary S. "Conscientious in working with us to get the job done" - John A. "They were very direct, they didn't push for the highest cost solution, they gave me pros and cons and were interested in my satisfaction" - Reg F. "The way they work, the way the furnace works" - Bernice W. "Very nice, put in a new furnace" - Florence B. "They took care of putting in our furnace expeditiously" - Katherine K. "Cleaned up, good work" - Fanny S. "They were quick, friendly" - Eileen K. "They did what they promised, everything was clean and neat" - Alexander L. "They did the job and well" - Bob C. "Nice
people, everything worked well" "Personal service, listen to me, has great people working for them, on time, everything is great" - Carol S. "Prompt, professional, efficient" - Tom T. "On
time, he was honest, neat and thorough" "Professional, polite, clean, efficient, reasonable price" - Fred H. "No hassle, no problems" - Mick G. "Cleaned
up afterwards, very polite" "They
did what they said they would do" "Their candor and sincerity" - Buzell Electric "Workmanship, the people are personable and accommodating and intelligent" - Joe H. "Customer service, the people who did estimates and who did the work" - Michelle W. "Prompt, prices were right" - Walt K. "Easy to work with, professional" - Peter K. "They got everything done in the time required, when there were problems they took care of them" - Kay E. "Very helpful, prompt" - Stella M. "Good service, on time" - Paul H. "Good communication, can-do people, worked clean, on time" - Peter K. "Good
service, price was fine, courteous" "Their price was competitive, they were on time and dependable" - Jill S. "Workmanship,
responsive to my requests" "Friendly, professional" - Maria V. "Competitive
prices, good service" "Communication, professionalism" - Jose M. "Great in every way, professional, did what I needed done" - Carrier Insurance "They came when we asked them to, they did their best" - Bernard S. "Came when they said they would, did the job professionally, didn't waste time, stuck to their estimate" - Bianca M. "Very reliable, you know you are getting it done properly" - Jim M. "Good
workmen, very accommodating" "He took the time to ask me questions and provided me with information, and followed up; he really cared" - Larry C. "Professional, prompt, nice people" - Lynn M. "The
workmen were nice, answered questions well, they were prompt, easy to
deal with" "They put two furnaces in my house, and a year later a part needed to be replaced and they did it quickly" - Herb D. "They gave us good information and explanation about the problem" - Larry C. "Did what they said they would in the time they said they would" - Jeff R. "Prompt response" - Sharon M. "Honesty, integrity, they give you the options and play it straight" - Tim M. "Expertise,
promptness, efficient service" "Expertise" - Mr. H. "They came promptly" - Dolores S. "The man who did the work -- he was friendly and nice and explained things well, he was very informative" - Bernadette V. "Their promptness to come to deal with the issue that I had" - Scruggs N. "Efficient, no bs, sociable in a professional way" - George D. "The price was good, people were competent" - David S. "Honesty, the installer's responsiveness and efficiency" - Al D. "Knew
what he was doing, courteous" "They were honest with me about what was wrong" - Donald W. "No problems so far" - Carl C. "It was fine" - Dave C. "Very
nice people, happy with the work" "They were very nice, explained things, left the place in order" - Teresa M. "Straightforward, honest, did what they promised, they understand what's needed in San Francisco" - Raymond F. "When
I called they responded promptly" "They fixed something very promptly that they didn't do right the first time" - Sandra A. "They worked with my timeline, high-quality service" - Steve O. "Finished the job on time" - Phil L. "Work was timely" - Mike S. "We had a major problem with a brand new furnace and they kept coming back to fix it for a year" - Ray T. "They were very responsive" - Andrea G. "Efficient,
did the job and left, professional" "The people were great; the installers, they came out right away when we had a problem" - Gary N. "Working with Greg" - Benjamin S. "They
had the part we needed" "Knowledgeable" - Brian C. "People
were intelligent and responsive" "Their advertising" - Tom M. "The equipment we got" - Gail W. "The furnace works" - Reesa T. "They
did what they told me they would do" "Service was fine" - Charles C. "Helpful in the planning stage" - Steve S. "Recommended
by a friend, they were nice and seemed honest about the work needed" "Friendly people" - Frances H. "Recommended by someone I trust" - Joan T. "Nothing in particular" - David M. "They were fast and effective, got the job done" - Keith M. "Materials and quality of work were generally good" - Scott S. "Nice and polite" - Marky Q. |
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