Bus - Tours & Transportation
San Francisco
Royal Coach Tours
(408) 279-4801
Serving the Bay Area and Beyond
www.royal-coach.com
sales@royal-coach.com
Sandra S. Allen, President
Dan Smith, Vice President
Earl Reed, General Manager
SERVICES
Motor Coach Transportation Services
Corporate Functions
Group Airport Transfers
Local & Extended Tours
School Excursions
Sports Team Transportation
HOURS
Office:
Mon – Fri: 8am – 5pm
Bus Services Available 24/7
EMPLOYEES
75
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. PSG0000108
CUSTOMER
LOYALTY
Based
on 148 random customer surveys made since July 2007 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that Royal Coach Tours has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 1120.
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Royal Coach Tours in San Jose began as a small family business in 1960. Sandra Allen and Dan Smith are the secondgeneration owners of the company that was founded by their parents. Today the company employs over 70 people and maintains 35 coaches capable of accommodating groups up to 4000. They log over one million miles per year providing deluxe transportation and unforgettable outings throughout the United States and Canada. Royal Coach Tours accommodates both large and small groups for excursions that last from several hours to several weeks. Their trained staff can assist you in planning any kind of adventure – from a school trip to a gambling and sightseeing spree to Reno, Las Vegas or Tahoe. They also provide convention shuttle service, group airport transfers and sports team transportation. You’ll travel in climate-controlled comfort while you enjoy movies, music, reclining seats and airride suspension. Drivers undergo extensive training and certification and are professional, courteous and safety-conscious. Specialty and wheelchair accessible vehicles are available. Give Royal Coach Tours a call and see why they’re referred to as “the best of the best” by people who know the industry.
COMPANY
PHILOSOPHY
“Our mission is to provide our clients with the safest, most comfortable and rewarding transportation experience possible. We take excellent care of our employees and know that they, in turn, will take excellent care of our customers. Everybody wins.”
EXCERPTED
SURVEY RESPONSES “The drivers were excellent. They had great personalities. Also the buses were nice and they showed up on time.”—L.O.F. “They have very good customer service.”—C.V.
“The driver was the best and the equipment was fantastic.”— B.L.C.
