Auto Repair

San Francisco

Auto Service Center

(415) 863-1500

(415) 863-1864 (Fax)

38 Otis Street
San Francisco, CA 94103

Brando Nguyen, Owner

SERVICES
Air Conditioning
Brakes
Diagnostics
General Auto Repair
Maintenance & Service
Tires & Wheels

HOURS
Mon – Fri: 7:30am – 5pm
Drop Offs 24/7

CREDIT CARDS
American Express
Visa
MasterCard
Discover

EMPLOYEES
5


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 230557

CUSTOMER LOYALTY
Based on 110 random customer surveys made since June 2009 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Auto Service Center has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1545.


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See Survey Comments

Auto Service Center has been proving its reputation in the auto care industry since Brando Nguyen took over ownership in 2003. His background in customer service combined with an unwillingness to settle for anything less than the best quality work has been a major contributor to the company’s continued success.

From its San Francisco headquarters, Auto Service Center avails itself to customers from all over the City by The Bay. Its ASE certified mechanics have experience with a broad range of vehicle makes and models. Whether your car is old or new, domestic or foreign, Auto Service Center offers comprehensive diagnostics, repair and maintenance to keep it running in top form. They also work on brakes and wheels and carry a variety of tires from top manufacturers.

Auto Service Center will explain exactly what your vehicle needs and why before any work begins. They’ll never perform work that isn’t necessary or that you haven’t approved in advance. You can drop your car off 24/7 and pick it up during convenient Monday through Friday hours. It couldn’t be easier. Call them today.

COMPANY PHILOSOPHY
“The key to success in this industry is making sure the customer is satisfied. It’s not enough to just do good work on the vehicle – the customer needs to feel they are receiving the proper attention as well. We listen to their concerns, involve them in the process and happily take care of even the smallest request. As a result, customers eagerly refer us to others as well as giving us their return business.”

EXCERPTED SURVEY RESPONSES
“They were quick, helpful, and there were no hidden charges. They found the problem right away, and they fixed it right away. I had my car back the next morning.”—Anthony P.

“They do great work, they have always been very prompt, and it is a great facility. I trust them wholeheartedly. It is very easy for me to drop off my car there.”—P.B.

See Survey Comments



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