San Mateo – Garage Doors

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1060 Carolan Ave, #205
Burlingame, CA 94010
(415) 742-1924
(650) 924-1949

Serving San Francisco, San Mateo, Marin and Sonoma Counties

Services include new garage door sales, garage door repair and service, new garage door openers, garage door opener repair, broken hinges and hardware, door panel replacement sections and garage door installation. Brands include Clopay and...
License 958861 | DCID4157177015
(408) 389-5057
(510) 344-7033
(650) 450-8988

Serving Alameda, Santa Clara, Contra Costa, San Francisco, San Mateo and Marin Counties

Services include 24/7 Emergency Service, Garage Door Opener Installation & Repair, Garage Door Sales, Residential Garage Door Installation & Repair, Safety Inspections. Brands include Amarr, Chamberlain, Clopay, Entrematic, Genie, Home...
License 993539 | DCID4084009090
Map of these Diamond Certified companies
Cities: Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Foster City, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Portola Valley, Redwood City, San Bruno, San Carlos, South San Francisco, Woodside
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Researched Articles
Why Trust Diamond Certified Garage Door Companies Rated Highest in Quality?
Three custom carriage garage doors on a luxury home.

You are the customer. If your goal is to choose a garage door company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified garage door contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated garage door installer and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

How to Choose
Choosing a Good Garage Door Installer in San Mateo County

Garage doors can take up a large percentage of your home's exterior. This is the main reason it is important to choose a new garage door that complements your home and satisfies your needs. Furthermore, installation of a garage door is not a job that you can do alone....

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Garage doors can take up a large percentage of your home's exterior. This is the main reason it is important to choose a new garage door that complements your home and satisfies your needs. Furthermore, installation of a garage door is not a job that you can do alone.

A garage door is most likely the largest moving object in your home which means it has a large number of small parts. Installation is highly technical. So, all things considered, it is important for you, your family, and your home to find an outstanding garage door company that can install, service, and repair a garage door for your home or commercial company that is just right for you.

Garage door companies install, service and repair garage doors for residential and commercial customers. A large variety of door sizes, colors, and styles from custom wood, steel and copper are offered. Many companies also install roll-up and sectional doors for commercial properties. Garage door openers as well as the garage doors themselves can be repaired and maintained through a garage door company.

Considerations Before Choosing a San Mateo County Garage Door Company
Before buying a garage door in San Mateo County, there are many factors to consider. A few of them are listed below.

Garage Door Type
One type of garage door is a swing-up, otherwise known as a tilt-up, garage door. A tilt-up garage rotates out and upward in order to open. The less expensive of all garage doors, the swing-up garage door has some disadvantages. It is unable to operate if objects are in close proximity to the door. Also, these types of doors let snow and water in.

A sectional roll-up garage door as four or more hinged horizontal panels that roll over tracks and lie against the ceiling when the door is opened. Sectional garage doors are more expensive but they are usually stronger and safer.

Design
Most garage doors can be customized with paint or stains. Wood garage doors are offered in short recessed panels, long raised panels, and flush designs. For esthetic or practical reasons, windows and glass inserts can often be added to the garage door.

Materials
Garage doors are constructed out of four types of material: wood, steel, aluminum, and fiber glass.
Wood doors are the more economical choice and have a natural look. Wood doors do require regular maintenance in order to stay in good condition. They can be painted to match the house or covered with siding.

The cost of the wood door varies depending on the type of wood and the construction of the panel.
Steel garage doors come in two options: single layer and steel insulated. Single layer garage doors are the most economical. But types of steel doors are more durable than wood doors and won't warp or rust. This makes maintenance easier and more affordable. When comparing strengths of steel, remember that the lower the gauge number, the thicker and stronger the steel is.

Aluminum garage doors are easier on mechanisms because they are light weight. This makes them last longer. There isn't a lot of difference between aluminum and steel garage doors if the door is 12 feet wide or less. But the good news is that when a garage door is worn out, aluminum is recyclable, which, of course, is good for the environment.

Fiberglass doors are available in several designs, finishes and colors. Because they break easily and don't provide good insulation, fiberglass doors are not recommended for cold climates.

Purchasing a Garage Door
It is important to find a company that offers a warranty on both the garage door and the installation.
Though you can certainly purchase a garage door through the internet or catalogs, it is better to choose a garage door from a showroom so that you have the opportunity to see the actual product.
If professional installation is needed, be sure that it is included in the price of the garage door. Also make sure that the previous garage door will be removed at no extra charge.

Guiding Principles to Remember When Researching a San Mateo County Garage Door Company
Garage Door R-Value is Significant

The R-value on a garage door lets you know how well it insulates. Insulating a garage is important for many reasons. If you enjoy spending time in your garage or have a workshop in it, then you'll want the garage area to stay warm during the winter months. Secondly, if your garage is connected to the rest of the house, the temperature of the garage can affect the temperature of your home.

If your garage isn't attached to the house and you don't spend any time in your garage during winter months, then it may not be as important for your garage to be well-insulated.

The R-value is rated by a number system. The higher the number, the better the insulation. A garage door rated at 6.5, for example, would have a good quality insulation factor. But a garage door rated at 4.4 would not have as much insulation.

Headroom, Backroom and Sideroom

  • Headroom is the space between the top of the garage door and the ceiling.
  • Backroom is the inside length of the garage from the front to the back.
  • Sideroom is the distance between the sides of the garage door and the side walls of the garage.

Standard headroom applications usually require 12" to 18" of space between the bottom of the opening header and the unobstructed ceiling. Some garage door companies do have specialized custom-built applications that enable them to install a door safely and securely using a low-headroom track. Check with your garage door company to see if this option is available, if needed.

A Professional Garage Door Installer Makes the Difference
Professional installers can install a door in a few hours and ensure that all safety requirements are met. Incorrect installation can void certain warranties so it is imperative that a professional handles the job.
If you are unable to lift your garage door with one hand, no matter the size, then most likely your gage door is unbalanced. A garage door system is designed to take the weight off of the door. If it won't lift easily, only a professional garage door installer should be called to fix it.

High Wind Rating
In areas of high wind, garage doors can be blown off of their hinges. Special steel-reinforced garage doors are made that use heavy-duty hardware and can withstand winds from 75 mph to 170 mph. If you reside in an area that is subject to very high winds, ask your garage door company about the local standards for the garage doors that they install.

More Issues to Think About Before Hiring a Garage Door Company in San Mateo County
With the increasing value of vehicles has come a greater demand for more secure garage doors in San Mateo County, including the larger cities Pacifica, East Palo Alto, Menlo Park, Foster City, and Burlingame. As a result, home owners have come to depend on increasingly high tech products to protect their investments at home. Garage doors are no exception. Listed below are factors to consider before purchasing a garage door.

Cost for New Garage Doors in San Mateo County
Prices vary depending on the material and the size. For example, doors made out of wood are usually more costly than steel garage doors. However, with that said, you can also buy a garage door made out of wood that has a laminate fish that recreates a very realistic wood effect.

The mechanism can have a major effect on the overall price. Insulation, glazing, factory finishes, special sizes, etc. can all contribute toward a more expensive garage door.

Beware of a Aeocheap' garage door. Often the cheaper doors use cheaper parts which can mean a problematic purchase.

Mechanism
The mechanism of the garage door is an important consideration. Many people choose a garage door by design or size with little thought to how it may operate. The operating mechanism for your particular garage door is based on the areas inside and outside your garage. It is imperative to have the right type of door as well as the correct size in order for your garage door to work at its best. A standard size garage door may not work well in your garage, leaving you to make great adjustments around the sub frame. This will compromise the overall performance of your door and frame. Check with a specialist regarding the best door and motor combination for your garage.

Security
Most modern garage doors have exceptional locks that will resist break-ins. However, resistance to an attempted break-in is governed by the strength of the actual door panel itself. If a door panel is made from a fairly thin plastic material which can be cut through with a sharp knife, then obviously someone can gain access to the garage fairly easily, regardless of an excellent door lock.

Check with your manufacturer or specialist regarding how you can make your garage door more secure.

Reliability and Maintenance
Most modern garage doors don't require a large amount of maintenance.

Mechanisms may require some attention on occasion, especially if the door is frequently used or if you live near salt water which may cause corrosive effects. But higher quality garage door mechanisms usually have components that are galvanized in order to get the most out of the life span of the mechanism itself.
If your garage door fits correctly and is of a high quality, it shouldn't cause any real issues in the long term.

If the price is cheap, or if it seems too good to be true, remember: it probably is. Verify the credentials of any installer before you purchase a garage door.

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Know What You Want
Questions to Ask Yourself before Selecting a Garage Door Company in San Mateo County

Many factors should be considered before selecting a garage door company in San Mateo County, including the smaller cities of Atherton, Brisbane, Colma, Half Moon Bay, Hillsborough, and San Carlos that will meet your needs the most successfully. Write down everything that you're searching for before you begin your research. Consider the following questions before making your final selection of a garage door company....

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Many factors should be considered before selecting a garage door company in San Mateo County, including the smaller cities of Atherton, Brisbane, Colma, Half Moon Bay, Hillsborough, and San Carlos that will meet your needs the most successfully. Write down everything that you're searching for before you begin your research. Consider the following questions before making your final selection of a garage door company.

  • Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?
  • What type of material do I want my door to be made out of? (aluminum, steel, wood, etc.)
  • What style of garage door do I want to have? (windows, raised panels, ribbed, etc.)
  • What personal and professional characteristics would I like my San Mateo County garage door contractor to have? (These may include good communication skills, starting the job on time, honesty, reliability, timeliness and cleanliness.)
  • How important is insulation to me?
  • What is my budget?
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What to Ask on the Phone
What to Ask a Garage Door Company Manager on the Phone

Before you choose a garage door company in San Mateo County, including the larger cities of Daly City, San Mateo, Redwood City, South San Francisco, and San Bruno and surrounding areas, call them on the phone to discuss your options. It's good to have a list of questions ready and to write down the answers that the garage door company representative gives you while you're talking to them. Use these questions to guide in your discussion:...

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Before you choose a garage door company in San Mateo County, including the larger cities of Daly City, San Mateo, Redwood City, South San Francisco, and San Bruno and surrounding areas, call them on the phone to discuss your options. It's good to have a list of questions ready and to write down the answers that the garage door company representative gives you while you're talking to them. Use these questions to guide in your discussion:

  1. Has your company earned and maintained a Diamond Certified rating?
  2. What type of warranty and guarantees come with the garage doors purchased from your company?
  3. Does the cost of the garage door include installation?
  4. What type of garage door do you recommend for my home?
  5. Does the cost of the garage door include taking off the old garage door and disposing of it?
  6. How long has your garage door company been operating in San Mateo County?
  7. Do your garage door installers hold any certifications?
  8. Do you charge for estimates?
  9. Will you give me a written, itemized estimate for the purchase of the garage door?
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What to Ask in Person
Interview Questions For San Mateo Garage Door Companies

The next step is to interview garage door companies in San Mateo County, including the smaller cities of Belmont, El Granada, Emerald Hills, Loma Mar, Montara, Palomar Park, and Woodside and their surrounding areas. Questions you may want to ask include the following:...

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The next step is to interview garage door companies in San Mateo County, including the smaller cities of Belmont, El Granada, Emerald Hills, Loma Mar, Montara, Palomar Park, and Woodside and their surrounding areas. Questions you may want to ask include the following:

  • How much time will it take to install a garage door?
  • How would I handle any further service issues? Will you come back and fix any problems from a garage door installation?
  • Are you running any specials at this time?
  • When will you be able to install a garage door in my home/business?
  • What can I do to make the garage door installation easier?
  • Do you have ten recent customer references that I may call?
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What to Ask References
Learning About Previous Customers' Experiences with a San Mateo County Garage Door Shop

It's best to choose a Diamond Certified garage door company in San Mateo County, including the larger cities of Dal City, San Mateo, Redwood City, South San Francisco, and San Bruno, because all certified companies have passed an in-depth ratings process that most other companies can't pass. If you want quality from a garage door company in San Mateo County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies....

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It's best to choose a Diamond Certified garage door company in San Mateo County, including the larger cities of Dal City, San Mateo, Redwood City, South San Francisco, and San Bruno, because all certified companies have passed an in-depth ratings process that most other companies can't pass. If you want quality from a garage door company in San Mateo County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you'll never be fooled by fake reviews. That's because all research is performed in live telephone interviews of actual customers.

If you can't locate a Diamond Certified garage door company within reach, you'll have to do some research on your own. If you do, it's sensible to call some references provided by your garage door industry. Keep in mind, though, that references provided to you by the garage door company are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That's because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

If you do phone references on your own, specifically ask for a list of the company's ten most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

  • Were you satisfied with the services from _(garage door company name)_?
  • What type of garage door did you purchase from them?
  • Did the garage door installer finish the work on time?
  • Did the garage door company show up on time?
  • Did they clean up after completing the job?
  • When you need a new garage door in the future, will you consider hiring this garage door contractor again?
  • Would you recommend this garage door company to your friends and family?
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Review Your Options
Selecting a Quality Garage Door Company in San Mateo County

Your selection of a garage door company is important for you and your family. So before making a final choice regarding which garage door industry in San Mateo County is best for you, it's important to contemplate the following questions....

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Your selection of a garage door company is important for you and your family. So before making a final choice regarding which garage door industry in San Mateo County is best for you, it's important to contemplate the following questions.

  • What is the composition of the new garage doors I can choose from? For example, steel garage doors, wood garage doors, vinyl garage doors, aluminum garage doors, etc.
  • What are the maintenance requirements of the garage door I've chosen?
  • What is the R-Value of the garage door I've purchased?
  • What styles are available? For example, raised panel, ribbed, elongated panels, etc.
  • How thick is the garage door? Remember, thicker is not necessarily better!
  • What is the durability of the garage door? Does it dent easily?
  • Are there any available options such as quiet glide rollers, top seals, emergency disconnect, etc.?
  • What garage door colors, finishes, and window options are available with my garage door of choice?
  • Are there any safety and security issues with my garage door of choice?
  • What is the strength and gauge of track, hardware, and face steel?
  • Does the garage door come with a warranty?
  • How are the sections of the garage door constructed?
  • What is the counterbalance spring mechanism of my garage door of choice? For example, extension or torsion.
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How to Work With
Profiting the Most from Garage Door Contractors in San Mateo County

Now that you've located a local garage door company in the larger cities of Pacifica, East Palo Alto, Menlo Park, Foster City, and Burlingame and surrounding areas, that meets all your ideals, it's the perfect time to ask for a written contract. This contract should include written details on the price, quality and materials to be used, as well as the job start date and intended completion date....

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Now that you've located a local garage door company in the larger cities of Pacifica, East Palo Alto, Menlo Park, Foster City, and Burlingame and surrounding areas, that meets all your ideals, it's the perfect time to ask for a written contract. This contract should include written details on the price, quality and materials to be used, as well as the job start date and intended completion date.

Before you sign the contract, read and be sure you understand all the terms and limitations. The contract you sign is binding, and should protect your property and your interests, as well as those of your contractor. For this reason, you should never sign a blank or incomplete estimate.

When signing the contract, don't hesitate to write in special requests or verbal agreements. This will protect you and help ensure you get the services you have agreed on. Along with end dates and any special instructions, these add-ons may also include related issues that aren't always covered by a standard contract. For example, regardless of how careful your contractor promises to be, damage can unexpectedly occur when putting in a garage door.

But you can protect your property by being proactive. Before the work begins, schedule a walk through with the company supervisor and conduct a pre-work inspection of your property. List or photograph your garage and discuss the situation with a company representative about reasonable expectations for protecting your garage during the work.

When you've reached an agreement, both you and the contractor should sign and date the document. When the work is done, do a final inspection together and verify that your expectations were met.

Signing a Contract with Your Garage Door Company
When you're happy with the information your San Mateo County garage door shop has given you, sign the estimate and service agreement. Verify that the garage door company has a phone number where they can reach you at all times.

If the actual costs exceed the amount agreed upon on your estimate, make sure that the garage door company representative gets your final approval before moving ahead with installing the garage door. Your approval must be noted on the estimate and the invoice.

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Be a Good Customer
How You Can Be a Good San Mateo County Garage Door Company Customer

It's the garage door company's responsibility to install quality garage doors using the best possible installation techniques. But you play a large part in the success of your garage door company, too. Here are a few simple steps you can take to be a good customer when hiring a San Mateo County garage door company in the cities Dal City, San Mateo, Redwood City, South San Francisco, and San Bruno and surrounding areas....

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It's the garage door company's responsibility to install quality garage doors using the best possible installation techniques. But you play a large part in the success of your garage door company, too. Here are a few simple steps you can take to be a good customer when hiring a San Mateo County garage door company in the cities Dal City, San Mateo, Redwood City, South San Francisco, and San Bruno and surrounding areas.

  • Be clear and upfront with the garage door company. Let them know what you want from your garage door company, the long-term outcome you're expecting and definite ways they can satisfy your expectations.
  • Ask your garage door company representative if you should call to check on the progress or if he will call you with updates.
  • Be sure your service representative has a phone number where they can reach you at all times while they're working on ordering and installing your garage door. The work will move along more smoothly if your garage door industry can reach you for any necessary updates, questions or work authorizations.
  • When your contractor contacts you, return calls quickly to keep the garage door company on schedule.
  • Pay for the garage door company's work promptly.
  • Before you hire a garage door company in San Mateo County, restate your expectations and goals, and reiterate to the garage door company representative your understanding of the agreement. Most problems with local garage door companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
  • Remember, a friendly smile goes a long way!

Why would you want to be a good customer? Garage door companies in San Mateo County appreciate customers who are straightforward, truthful and easy to work with. Your cooperative customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check the Work
Verify the Finished Garage Door Installation

When the garage door is safely installed and the work is finished, your garage door company is required to give you a written invoice.

This should include the following items:

  • The name and physical address of the garage door company
  • A list of all work performed, including the warranty
  • An itemized list of all merchandise purchased or included
  • The total garage door cost, including the amount charged for labor, if any
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When the garage door is safely installed and the work is finished, your garage door company is required to give you a written invoice.

This should include the following items:

  • The name and physical address of the garage door company
  • A list of all work performed, including the warranty
  • An itemized list of all merchandise purchased or included
  • The total garage door cost, including the amount charged for labor, if any
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Written Warranties
Written Warranties from Local San Mateo County Garage Door Companies

Before leaving the garage door company, confirm any warranties offered by the garage door shop. The written warranty document should state the following:...

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Before leaving the garage door company, confirm any warranties offered by the garage door shop. The written warranty document should state the following:

  • The San Mateo garage door company's name and physical address
  • What the warranty covers. This should include whether the shop will replace or repair failed garage door parts or give you a refund. Any exclusions must be explicitly stated.
  • Your responsibility in the case of a garage door failure and what you should do in order to redeem the warranty.
  • How long the warranty is valid, and whether it expires on a specific day or if it is prorated.
  • If garage door warranty coverage is transferrable to the new owner in the event that you sell the home with attached garage or the garage itself.
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Top 10 Requests
Top Service Requests for San Mateo Area Garage Door Companies

Garage door companies in San Mateo County provide all types of garage doors. Following is a list of the most popular garage doors:...

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Garage door companies in San Mateo County provide all types of garage doors. Following is a list of the most popular garage doors:

Commercial Garage Doors
Commercial garage doors are garage doors specifically made for commercial and industrial use. A wide array of styles are made to meet the needs of a business. These include insulated and non-insulated doors, as well as high-performance, sectional-steel, and fire-rated doors.

Insulated Garage Doors
Insulated garage doors have a higher R-Value factor, meaning that they have more insulation in order to keep your garage warmer during the winter months.

Sectional Garage Doors
Sectional garage doors are segmented into large subdivisions along the breadth of the door. The sections of the door open upward into the ceiling space of the garage.
 

Automatic Garage Doors
Garage door companies install automatic garage doors. These doors require a device that will automatically open and close your garage door.

Carriage Garage Doors
Garage door companies commonly install carriage garage doors. These are similar to the old-style swing-out wood doors used on garages and barns. Today carriage doors are installed using modern technology and they operate like a modern door but look like the old style carriage door.

Aluminum Garage Doors
Aluminum garage doors are a popular garage door that share many of the characteristics of steel garage doors with optional faux wood texturing and long-lasting finishes. Aluminum is lighter and less expensive than steel. However, it is more likely to dent.

Swing Out Garage Doors
Swing panel garage doors are similar to the traditional doors that are hinged to the opening of the door. Because these types of doors require space in front of the garage so that the door can be easily opened, they are not recommended for narrow or short driveways.

Steel Garage Doors
Steel garage doors are a traditional garage door popular for durability. They are available in classic raised panels as well as contemporary long panels. Many steel doors have a low-maintenance finish that keeps them looking great year after year.

Roll-Up Garage Doors
Roll up garage doors are usually made out of steel and are an ideal option for garages with space problems or short and narrow driveways. The doors are made from narrow strips of aluminum and do not have any overhang, swing or reduction in width.

Wood Garage Doors
Wood garage doors are constructed out of wood and are strong, versatile, and built to last.

Top Garage Door Brand Requests for San Mateo County Garage Door Installers
Many companies are on the market for garage doors. Following is a list of popular garage door companies that have had great success and have a good reputation.

  • Genie Garage Doors
  • DoorTech Industries Garage Doors
  • Jeld-Wen Garage doors
  • Martin Garage Doors
  • Garage Doors, Inc
  • Clopay Garage Doors
  • DoorLink Garage Doors
  • Amarr Garage Doors
  • Arm-R-Lite Doors
  • Carriage House Doors
  • CHI Overhead Garage Doors
  • Millennium Garage Doors
  • Northwest Doors
  • Laforge Overhead Garage Doors
  • Raynor Garage Doors
  • Wayne-Dalton Garage Doors
  • Garaga Garage Doors
  • Steel Craft Garage Doors
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If Things Go Wrong
The Diamond Certified Performance Guarantee

Diamond Certified garage door contractors are backed by the Diamond Certified Performance Guarantee. If the garage door company is Diamond Certified and you can't resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138....

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Diamond Certified garage door contractors are backed by the Diamond Certified Performance Guarantee. If the garage door company is Diamond Certified and you can't resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Be Aware of Your Rights as a San Mateo County Garage Door Company Customer
The truth is most garage door companies are honest and really do look out for their customers' best interests. Still, you should know what procedures to follow if you are ever unhappy with your local garage door company's service or installation of a garage door.

If you have a complaint or concern about your garage door, the installation, or the service you received from your garage door company, immediately request to speak with the service supervisor. This is often the best way to resolve problems directly with the garage door shop management, minimizing conflict and getting your purchase and/or installation done right and on time.

When discussing the issue with the service manager or shop owner, keep these tips in mind:

  • Let your garage door company representative know that you're willing to compromise or negotiate a mutually-beneficial agreement.
  • Review the contract specifications with your contractor and attempt to verbally resolve any problems in person.
  • Set a deadline for resolution, and tell the company representative that you are willing to agree on a mutually-beneficial solution.
  • You may legally withhold payment until the dispute is resolved to your liking.
  • If you do not get a suitable response, consider hiring a local building inspector to evaluate the problem from a neutral standpoint.
  • Remain calm and polite.

Document your concerns in writing with the garage door company service or photograph your garage door and the parts used if you have worries about the quality of the garage door or installation. Write down the garage door company's response to your complaints in case you need records for future arbitration.
If you can't reach a mutual agreement, tell the garage door company you are going to file a complaint with the Contractors State License Board and do so.

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Glossary of Terms
Glossary of Terms for Garage Door Installation and Replacement Services
Garage door motor repair and garage door spring replacement are common repairs.
Automatic garage doors can still be attractive and easy to care for. Photo: SQ Construction (2012)

The garage door terms and descriptions below will help you better communicate with your garage door contractor during your new garage door installation and garage door repairs.

aluminum garage doors
Aluminum garage doors share many of the characteristics of steel garage doors with optional faux wood texturing and long-lasting finishes. Aluminum garage doors are lighter and less expensive than steel garage doors. However, they are more likely to dent....

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The garage door terms and descriptions below will help you better communicate with your garage door contractor during your new garage door installation and garage door repairs.

aluminum garage doors
Aluminum garage doors share many of the characteristics of steel garage doors with optional faux wood texturing and long-lasting finishes. Aluminum garage doors are lighter and less expensive than steel garage doors. However, they are more likely to dent.

automatic garage doors
Automatic garage doors refer to garage doors that use a device that will automatically open and close your garage door.

carriage garage doors
New residential carriage garage doors are like the old-style swing-out wood doors used on garages and barns. Today carriage doors are installed using modern technology that operate like a modern door but look like the old style carriage door.

Also known as: carriage garage door hardware, carriage house garage door, steel carriage garage doors, garage carriage doors, carriage style garage doors

commercial garage doors
Commercial garage doors are made specifically for commercial and industrial use. A wide array of styles are made to meet the needs of businesses. These include insulated and non-insulated doors, as well as high-performance, sectional-steel, and fire-rated doors.

custom garage door replacement
If you need your garage door replaced, some garage door companies sell a variety of custom-built garage doors for your home. These doors come in a variety of paint finishes, and are made from material that offers strength and durability.

garage door cable repair
Garage doors have a cable system that allow them to safely open and close smoothly. If a cable breaks, it will need to be repaired. Most garage door companies provide maintenance and repair for garage doors.

Also known as: garage door cable replacement, garage door panel repair, garage door cable repair do it yourself, how to fix garage door cables, replace garage door cables

garage door motor repair
If you have a garage door that works off of a lift system rather than manually, the lift system uses a motor. If the garage door is not opening or closing easily, there could be a problem with the motor. A local garage door company should be able to repair or replace the garage door motor in order to get your garage door back in working order.

Also known as: garage door motors, garage door repairs, garage door replacement

garage door opener repair
If your automatic garage door opener no longer works, it may need to be repaired. Most garage door companies offer repair work for garage door openers.

Also known as: how to fix garage door opener, garage door repair, garage door opener repair parts, how to fix a garage door opener

garage door openers
Garage door openers come in a broad selection of performance, features, and durability. They have safety and security features, and are available with a variety of horsepower levels and drive systems for all types of homes and applications. Garage door openers are proven to withstand even the harshest of elements as well as years of extended use. They are available with innovative accessories designed to make home access even more convenient.

garage door parts
Garage door companies offer a complete line of garage door parts, accessories, and replacement parts. This includes all garage door hardware and accessories: springs, extension springs, torsion springs, locking hardware, cable, etc.

Also known as: garage door parts online, garage door repair, garage door opener parts, genie garage door opener parts, commercial garage door parts, residential garage door parts, overhead door parts

garage door problem troubleshooting
If you are having a problem with your garage door, such as it will not go down using the transmitters, it closes down to the floor, hesitates and reverses back up to the open position, or it is closing and opening by itself, the best thing to do is troubleshoot to try to find the root of the problem. If needed, you can always call a garage door company to come and repair the garage door on site.

Also known as: garage door problems, garage door troubleshooting, garage door opener troubleshooting, troubleshooting garage door opener problems

garage door repair
Most garage door companies provide general maintenance and adjustments, door framing, and broken spring and cable replacement. Most companies will also repair most electric operators as well as operator replacement.

garage door service
Garage door service refers to a company providing service for your garage door. This service includes maintenance, repair, and installation of your garage door.

Also known as: garage door repair service, garage door parts, garage doors repair, garage door services

garage door spring repair
Garage door torsion springs assist in opening or closing both manual and garage door opener applications. The springs help to provide a smooth transition during the opening and closing processes. If the garage door is not opening or closing smoothly, it could possibly need a spring replaced. A local garage door company should be able to assist you with replacing the spring in order to get your garage door back in working order.

Also known as: garage door torsion spring repair, garage door spring replacement cost, garage door springs

garage door spring replacement
Garage door torsion springs assist in opening or closing both manual and garage door opener applications. The springs help to provide a smooth transition during the opening and closing processes. If the garage door is not opening or closing smoothly, it could possibly need a spring replaced. A local garage door company should be able to assist you with replacing the spring in order to get your garage door back in working order.

Also known as: replace garage door spring, garage door springs replacement cost, garage door springs, garage door spring repair cost, garage door spring installation

insulated  garage door repair
If your garage door has no insulation or is in need or more insulation, most garage door companies can assist you with this. Even if the garage door is in good condition, existing door panels with a higher “R-Value” can be switched out so that you have greater insulation.

new garage door installation
New garage door installation refers to the process of installing a new garage door in your residential or commercial garage. Most garage door companies will safely remove and properly dispose of the old garage door, if needed.

Also known as: garage door replacement, garage door opener installation, new garage doors, garage doors

overhead garage door repair
Overhead garage doors are rolling steel overhead doors and they are often used by commercial companies. If you have an overhead garage door that is in need of repair, a local garage door company should be able to assist you.

residential garage doors
Residential garage doors are standard sized doors made for the garage of a residence. These doors come in many styles, colors, types of of material, etc. They can also be made in specialized sizes, if needed.

Also known as: residential garage door prices, garage door, garage doors residential, residential garage door openers, residential roll up garage doors, fiberglass garage doors residential

roll up garage door repair
Roll up garage doors are usually made out of steel and typically found in commercial buildings. If the roll up garage door needs repair, contact a local garage door company to provide the service.

Also known as: roll up garage doors commercial, roll up garage door maintenance

steel garage doors
Steel garage doors are a traditional garage door known for durability. They are available in classic raised panels as well as contemporary long panels. Many steel doors have a low-maintenance finish that keeps them looking great year after year.

Also known as: stainless steel garage doors, steel carriage garage doors, insulated steel garage doors

torsion spring garage doors
Garage door springs counterbalance the weight of the door to make it easy to open and close. Garage door torsion springs balance the garage door by applying torque to the shaft with drums at each end. Torsion springs are the most common torsion springs in the garage door industry.

Also known as: garage door torsion spring repair, garage door torsion springs, garage door extension springs, springs garage door, garage door springs replacement

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Frequently Asked Questions
FAQ for Local Garage Door Installers

Q: Why choose a Diamond Certified Garage Door Company?...

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Q: Why choose a Diamond Certified Garage Door Company?
A: Diamond Certified helps you choose a garage door company with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only garage door companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified garage door company.

Q: What type of new garage door would be best for me?
A: Most quality garage door companies will assist you in your decision by asking questions about what you need, what kind of style you like, what your budget is, and so forth. They will look at your answers and come up with something that best serves your specific application.

Q: How soon can you get to my house?
A: Many garage door installation companies are able to provide delivery the day after you order your new garage door. It is even possible to get same day delivery for some items. You will want to ask your garage door company about their delivery schedule for the specific garage door you've ordered.

Q: Do garage door companies also sell and install garage door openers and other door-related products?
A: Yes, most garage door companies do install garage door openers and accessories that provide the highest levels of convenience, safety and security. Most companies utilize factory-installed hardware and tracking systems to install ceiling- and wall-mounted garage door openers; wired or wireless infrared safety sensors and accessories; quiet, all-steel tracking systems; state-of-the-art, multi-function control panels; and more.

Q: Do local garage door companies offer any warranties or guarantees?
A: Be sure that your garage door company of choice provides a written warranty that protects against manufacturer defect for a minimum of one year and a lifetime guarantee that covers any faults in my installation services.

Q: Should I choose an insulated garage door or a non-insulated one?
A: It depends on your house’s exposure. If you’re planning on installing a steel garage door and your house faces east, south or west,  a vinyl back to deflect radiant heat that’s generated by afternoon sunlight is recommended. If your home faces north, however, insulation won’t be as beneficial because the garage won’t get as much sun. In that case, you can opt to install windows instead.

Q: How important is the gauge of steel on my garage door?
A: People put a lot of emphasis on the gauge of steel on their doors, but it’s not that important—especially with some of the other components available today.

Q: What’s the difference between a screw drive motor and a chain motor in terms of noisiness?
A: Screw drive motors are the quieter of the two, but most garage door companies tend to use chain motors for single-story homes that don’t have rooms above their garages. If you have a living space above your garage, a belt drive, which is even quieter, is recommended.

Q: What will happen to my old garage door when you install a new one?
A: Most garage door companies will remove your old door and dispose of it properly.

Q: Can a garage door company install a keyless entry system on my garage door?
A: Most garage door companies can mount an exterior keyless sensory system that mounts to the wall on the outside of the garage door and requires you to enter a code number. These systems are also handy if your children come home from school before you—instead of carrying keys, they can punch in the code number and get into the garage.

Q: I’m thinking about getting a steel garage door. Does it need to be insulated?
A: Many steel doors carried by quality garage door companies are insulated with bonded polyurethane, which adds strength enhancement to what’s otherwise pretty thin steel. All steel garage doors today are very thin-gauged, and the manufacturers are the ones who decide what to disclose regarding the gauge. Unfortunately, there’s no third-party verification, which means customers have to trust the steel is as strong as the manufacturer claims it is.

Q: What kind of garage door operator should I have?
A: That depends on the type of door you choose. Most garage door companies will discuss every aspect with you and come up with an appropriate recommendation based on your needs and wants.

Q: Are carriage garage doors worth the price?
A: Carriage doors can greatly improve the appearance of a home and dramatically enhance its value. It improves the curb appeal, because it’s the first thing you see on the front of the house.

Q: I have a garage door that needs repairing, but it was installed by a company that is no longer in service. Can another garage door company fix it?
A: Yes. Many garage door companies do repair work on a wide variety of doors and openers, even those that weren’t purchased from them. Most companies have access to many hard-to-get parts, so if a model is still being made—or if the parts are available—they can solve the problem. If not, alternate solutions can be appropriately advised.

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Consumer Agencies
Associations and Agencies Related to New Garage Doors

Door and Access Systems Manufacturers Assocation (DASMA) (www.dasma.com)
Institute of Door Dealer Education and Accreditation (IDEA) (www.dooreducation.com)

International Door Association (IDA) (www.doors.org/)
California Operator & Door Association (CODA) (www.codaonline.org/)

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Door and Access Systems Manufacturers Assocation (DASMA) (www.dasma.com)
Institute of Door Dealer Education and Accreditation (IDEA) (www.dooreducation.com)

International Door Association (IDA) (www.doors.org/)
California Operator & Door Association (CODA) (www.codaonline.org/)

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Industry Information
San Mateo County Garage Doors Information
Popular Garage Door BrandsTypes of Garage Doors & Services Available in San Mateo County Cities Served Zip Codes Served
1st United Door Technologiesnew garage door installationAtherton
Belmont
Brisbane
Broadmoor Village
Burlingame
Colma
Daly City
East Palo Alto
El Granada
Emerald Hills
Foster City
Half Moon Bay
Hillsborough
La Honda
Loma Mar
Menlo Park
Millbrae
Montara
Moss Beach
Pacifica
Palomar Park
Pescadero
Portola Valley
Princeton by the Sea
Redwood City
San Bruno
San Carlos
San Gregorio
San Mateo
Sharp Park
South SF
West Menlo Park
Woodside
94002
94005
94010
94011
94014
94015
94016
94017
94018
94019
94020
94021
94025
94026
94027
94028
94030
94037
94038
94044
94060
94061
94062
94063
94064
94065
94066
94070
94074
94080
94083
94096
94098
94128
94401
94402
94403
94404
Amarr Garage Doorsgarage door openers
DoorTech Industries Garage Doorscustom garage door replacement
Garaga Garage Doorsinsulated garage door repair
General Doorsgarage door cable repair
Clopay Garage Doorsoverhead garage door repair
DoorLink Garage Doorsgarage door service
Overhead Garage Doorsgarage door repair
Raynor Garage Doorsgarage door spring repair
Wayne-Dalton Garage Doorsgarage door parts
Arm-R-Lite Doorscarriage garage doors
Carriage House Doorscommercial garage doors
CHI Overhead Garage Doorsresidential garage doors
Northwest Doorsgarage door problem troubleshooting
Jeld-Wen Garage Doorssteel garage doors
Martin Garage Doorsgarage door motor repair
Millennium Garage Doorsgarage door spring replacement
Garage Doors, Incroll up garage door repair
Summit Doorautomatic garage doors
Delden Garage Doorsgarage door opener repair
Steel Craft Garage Doorstorsion spring garage doors
Laforge Garage Doorsaluminum garage doors