Diamond Certified Consumer Agencies
Reference List

Airlines
Federal Aviation Administration
(800) 322-7873
www.faa.gov

Appliance
Bureau of Electronic & Appliance Repair
(916) 574-2069
www.bear.ca.gov

Automobile
Dealer Warranty or Registration
(800) 777-0133
www.dmv.ca.gov

Automobile Repairs
Bureau of Automotive Repair
(800) 952-5210
www.smogcheck.ca.gov

Banks - State, Trust or Foreign
Department of Banking
(800) 622-0620
www.dfi.ca.gov

Better Business Bureau
East Bay (866) 411-2221
San Francisco (866) 411-2221
San Mateo (866) 411-2221
Santa Clara (408) 278-7400
www.bbb.org

Cemetery/Funeral Services
Cemetery Board
(916) 263-2660
www.dca.ca.gov/cemetery

Charities
Registry of Charitable Trusts
(916) 445-2021
http://caag.state.ca.gov/charities

Chiropractors
Board of Chiropractic Examiners
(916) 263-5355
www.chiro.ca.gov

Consumer Information & Complaints - General
Department of Consumer Affairs
(800) 952-5210
www.dca.ca.gov

Contractors
Contractors State Licensing Board
(800) 321-2752
www.cslb.ca.gov

Credit Bureaus
Equifax
(800) 685-1111
www.equifax.com

Credit & Debt Counseling
National Foundation for Consumer Credit
(800) 388-2227
www.nfcc.org

Dangerous Products
Consumer Product Safety Commission
(800) 638-2772
www.cpsc.gov

Dentists
Board of Dental Examiners
(916) 263-2300
www.dca.ca.gov/r_r/dentalbrd.htm

Dept. of Transportation
(202) 366-4000
www.dot.gov

Do-Not-Call Registry and Complaints
Federal Trade Commission (FTC)
(888) 382-1222
www.donotcall.gov

Employment
Equal Employment Opportunity Commission
(800) 669-4000
www.eeoc.gov

Experian
(888) 397-3742 or
(888) EXPERIAN
www.experian.com

Federal Agencies & Consumer Information
(800) 688-9889
www.consumer.gov

Finance - Investments
Department of Corporations
(415) 557-3787
www.corp.ca.gov

Health Care - Facilities
Department of Health Services Licensing & Certification
(916) 445-2070
www.dhs.cahwnet.gov

Health Care - Professionals
Medical Board of California
(800) 633-2322
www.medbd.ca.gov

Insurance
Department of Insurance
(800) 927-4357
www.insurance.ca.gov

Internet Links
Over 2000 links to various government and private consumer resources
www.consumerworld.org

Legal
State Bar
(800) 843-9053
www.calbar.org

Megan’s Law - Sex Offender Map
CA Dept. of Justice (DOJ)
(916) 227-4974
www.meganslaw.ca.gov

Movers
California Public Utilities Commission
(800) 366-4782
www.cupc.ca.gov

Optometrists
Board of Optometry
(800) 547-4576
www.optometry.ca.gov

Pest Control
Structural Pest Control Board
(916) 561-8700
www.pestboard.ca.gov

Pharmacists
Board of Pharmacy
(916) 445-5014
www.pharmacy.ca.gov

Products - Safety
U.S. Consumer Product Safety Commission
(800) 638-2772
www.cpsc.gov

Professional Licensing Boards
CA Department of Consumer Affairs
(800) 952-5210
www.dca.ca.gov

Real Estate
Department of Real Estate
(916) 227-0925
www.dre.ca.gov

Security & Alarm Companies
Bureau of Security and Investigative Services
(916) 322-4000
www.dca.ca.gov/bsis/

Senior & Elder Care Issues
American Association of Retired Persons
(800) 532-3410
www.aarp.org

SPAM & Phishing – Email
Federal Trade Commission (FTC)
Submit a Complaint
www.ftccomplaintassistant.gov
www.ftc.gov/spam

Stock Brokerage Firms & Brokers
National Association of Securities Dealers, Inc.
(800) 289-9999
www.nasd.com

Telemarketing, Mail Order, & Internet Fraud
National Consumer League
Fraud Information Center
(800) 876-7060
www.fraud.org

TransUnion
(800) 916-8800
www.transunion.com

Travel Agents
Department of Justice, Seller of Travel Program
(213) 897-8065
www.caag.state.ca.us/consumers

TV Complaint Help
7 On Your Side
(415) 954-8151
10 AM - 2 PM
http://abclocal.go.com/kgo/news/7oys_main.html

United States Postal Service
(800) 275-8777
www.usps.gov

Utilities
CA Public Utilities Commission
(800) 649-7570
www.cpuc.ca.gov

Vehicle Safety & Recalls
National Highway Traffic Safety Administration
(888) 327-4236
www.ngtsa.dot.gov