Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
October 2008
We declare that Xtra Hand HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1452
(510) 882-1618

Repairs and maintenance, plumbing and electrical emergencies... sometimes owning a house can feel like a full-time job. If you're short on time or tools, Xtra Hand can provide the expertise that your home needs to look and feel its best. Since 2002, Xtra Hand has been helping homeowners from El Cerrito to Hayward and Concord to Livermore feel at home in their homes. Owner and operator Brant Newman has an extensive background in customer service. He and his crew can tackle all of your repair jobs quickly, competently, and professionally.

Leaking faucet? Damaged floorboards? Loose shingles? Inconvenient electrical outlets? No problem. The handymen at Xtra Hand have the knowledge and experience to handle both minor and major repairs. They also have the courtesy and professionalism to respect your time, your belongings, and your living space. In fact, they'll leave the work site so tidy and free of debris, you might wonder if they were ever there...except for the new water heater.

Want the job done right? You want Xtra Hand, a professional home maintenance and repair company.

Company Philosophy

"To build a successful business you must care about the customer first and foremost. It's important to establish trust, and you do that by making sure they are completely happy with all of the work and giving them good value for their money. This will ultimately lead to the kind of goodwill that will generate repeat business and referrals. Take care of the customer, and everybody wins."

Serving Alameda and Contra Costa Counties

Professional Home Maintenance & Repair
Concierge Services

Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
88%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Xtra Hand
has passed all rating steps and has earned
The Diamond Certified Award
No. 1452
Continuously qualified since October 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"Customer service, he was very clear and he did what he said he would do. Also, he let me know when there were change orders."

–M.M.

"They were very friendly. They did a great job fixing our door."

–P.C.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Xtra Hand
(510) 882-1618
(510) 530-0492 fax

Mon - Fri: 8am - 7pm
Call For Scheduling

Serving Alameda and Contra Costa Counties
6
Liability Insurance, Worker's Compensation
Brant Newman, President