Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
October 2008
We declare that Xtra Hand HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1452
(510) 859-4983

Xtra Hand recently installed this built-in shelving in a client’s bedroom.

Xtra Hand helps East Bay homeowners with general repairs, maintenance, plumbing issues and electrical emergencies. Owner and operator Brant Newman has an extensive background in customer service, and he says he and his crew can tackle repair jobs quickly, competently and professionally.

Xtra Hand’s technicians have the knowledge and experience to handle both minor and major repairs, from leaking faucets and damaged floorboards to loose shingles and inconvenient electrical outlets. “We’re courteous and professional, and we respect our customers’ time, belongings and living spaces,” says Mr. Newman. “Also, we aim to leave worksites free of debris and cleaner than when we arrived.”

According to Mr. Newman, Xtra Hand’s service-oriented approach to business is readily apparent in its everyday business practices. His work crews show up on time, and if there’s a delay, they let customers know right away. “We don’t let people just sit and wonder what’s going on,” he says. “I’m very concerned about keeping them informed at all times.”

Company Philosophy

“We’ve been successful because we care about our customers first and foremost. We establish trust by making sure they’re completely happy with our work and giving them good value for their money. This ultimately leads to the kind of goodwill that generates repeat business and referrals. We take care of our customers, and everybody wins.”

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Professional Home Maintenance & Repair
Concierge Services
Repairs of Any Kind

Comparative Summary

Being “service-oriented” isn’t just a catch phrase at Oakland-based Xtra Hand—it’s the cornerstone of the company’s philosophy. “It means we’re not just a company that shows up and does the work,” explains owner Brant Newman. “We want to be a client’s partner in the maintenance of their home. We’re looking for long-term...

Frequently Asked Questions

Q: If I want you to do some work for me, how do we go about arranging it?
A: "First, give me a call and we’ll discuss the job. If it’s a larger project, we can work up an estimate for you. In some cases—especially with smaller jobs—it makes more sense for my guys to come out and work by the hou...
Q: Do your employees speak English?
A: "Absolutely, they’re all native speakers. Not only do they communicate well, they’re smart people and are excellent problem solvers."
Q: Can you buy the materials I need for a project?
A: "Yes. We’re in a position to buy all the materials for your job and just bill you at the end along with the waiver. And we don’t mark up materials—whatever it costs us is exactly what we charge you."

Industry Info

When hiring a handyman service, be sure to look for a company that offers great service and keen problem-solving abilities.
Thinking outside of the box is a must in this industry, says Brant Newman, owner of Xtra Hand. It’s not unusual for challenging and unexpected issues to come up, ones that call for ingenuity and resourcefulness. “Look for somebody who...
Findings based on statistically reliable research from 225 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
89%
n = 225

Diamond Certified Qualification

Based on 225 customer surveys, we declare
Xtra Hand
has passed all rating steps and has earned
The Diamond Certified Award
No. 1452
Continuously qualified since October 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Alicia J. Verified Customer Name
"They were punctual and did what they had to do to fix the problem."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Xtra Hand
(510) 859-4983
(510) 530-0492 fax
DCID5108821618

Mon - Fri: 8am - 7pm
Call For Scheduling

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Brant Newman, President
8
6
EPA Lead-Safe Certified
901924
Liability Insurance, Workers' Compensation
Better Business Bureau
2002
Professional Home Maintenance & Repair, Concierge Services
Homeowners, Rental Property Owners

Photo & Video Gallery

Survey Responses For

Xtra Hand

Xtra Hand: Average 8.7 out of 10 based on 225 unique customer surveys of customer satisfaction.
Alicia J. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them if anyone needs help with their home."

"They were punctual and did what they had to do to fix the problem."

Barry R. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are punctual, they do a really good job, and they clean up after themselves, which is great. I would definitely use them again."

"They were just knowledgeable and punctual. They treated my home as if it was their own."

Bill B. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very responsive when I called them on the phone, and they gave me a clear understanding of what the job was. They showed up on time, and the actual execution of the job was phenomenal. I moved, but I left their information with people who I sold my house to."

"The quality of the work, they did a great job."

Beth W. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was satisfied. He was efficient, knowledgeable, and he did a thorough job."

"His professionalism"

Carol L. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they'll be very pleased with what they get"

"The quality of the work"

Cathy S. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were great, and they got the job done."

"The guy, Joe, who showed up was super nice and very pleasant. He got everything done."

David K. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very responsive, competent, and professional"

"The care with detail and their attitude towards customer service"

Lily H. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are on time, thorough, and they know what they are doing."

"I like that they are on time. I also like that they are confident in what they are doing."

Frances O. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"When the gentleman who came had questions about what he needed to do, he was able to call in and talk with another person to get advice on the best way to handle the situation. They have a support system for their people. He didn't take a lot of extra time just to charge me more. He was being thorough."

"I like the fact that they listen to me."

Sharon Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are trustworthy and thorough."

"They knew what things would cost, and they were able to do the job quickly. They cleaned up after themselves."

John E. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did everything I asked. They were very reasonably priced, and they were prompt when they came out. The guy explained what he was going to do, and he didn't waste any time."

"They were everything the Diamond Certified Directory said they would be. The employee was knowledgeable and had a great deal of experience. He also had great people skills."

Josh P. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They showed up on time, they gave me a good estimate, and they did the work right. It was a really good experience."

"It just got done."

Ben D. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked that I could just give them the list of things I wanted taken care of, and they just took care of it."

"The range of things that they could take care of was nice. My wife and I just came up with a whole list of various projects we needed done, not really expecting that they could do all of it, but they did. We were really happy with their work."

Mary C. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide dependable service at a fair price."

"They worked efficiently and did quality work."

Nina A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they're very reliable, real people, not at all like a franchise. The same repairman came to my house both times, and I feel like I'm developing a good, working relationship with him."

"I like best that they did all the little things I asked them to do. I need someone to do work around the house periodically. I will be using them again soon, because I'm very happy with what they have done so far."

Ron W. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have people that are trained to handle all types of home repair work, including electrical, carpentry, painting, and plumbing. "

"They did some outside work, and it was very good. I enjoyed having them here."

Sarah G. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a really good job, they arrived on time, and they spent a long time working on the problem. They put a lot of effort into the work."

"It was easy to get in touch with them to schedule the work. The communication was really good."

Sharon O. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"These guys are awesome. They took care of everything in a very professional, finished manner."

"They can do just about anything. I am so happy with them, and they have been here twice, doing many things."

Shek D. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They responded to my call immediately, and they were on time for my appointment. The person who came to do the work was good and did excellent work. I was very happy with them, I really was. I even called and told the owner that I was very happy with them, specifically John, that is what I think his name is."

"They were able to get the work I needed done."

Alex C. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They can certainly make installations a lot easier if you need something hung like curtains. They were great. They are a good resource for anything that you need to do around the home."

"They reduced my stress level dealing with my client. I didn't have to hang the curtains myself. They were very good. I was very happy with what they did."

Carol L. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very reliable, very efficient, and very pleasant."

"Accountability, they came when they said they would, they did what they said they would do, and they're very pleasant to have around. I've been using them for several years."

Cheryl R. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think that they're fair, they have good quality in their work, they're a responsible company, and they're reasonable in price."

"The quality of their work was good. If I had questions, the owner would call me back. "

Edie I. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they're responsible, they do the job, and they go one step further to go above and beyond what I would normally expect. They were great."

"The fact that they go above and beyond and that they don't just do the bare minimum"

Frank T. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am a very satisfied client who would recommend Xtra Hand to anyone who needs handyman or remodeling services."

"Besides the actual work, the follow-up is very good."

Jerry S. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are just good."

"They are convenient."

John A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job and they did what I asked them to do. They did it in a timely manner."

"That I didn't have to do the work"

Joseph K. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think the thing that is great about them is that they are willing and able to do the jobs that it is hard to find someone to do. It can range from something simple to something more complicated. They never turn anything down."

"I think they are good at what they do. They keep their appointments, and they are very responsive. I have known Brant for years and he is great, so trustworthy."

Ken A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very reliable and responsive. I think that their prices are very reasonable. I called them on New Year's Day and left a message after my home was broken into. They responded right away and came out to replace my door the next day."

"Certainly the quality of their work, they've been really flexible. They are involved with Habitat for Humanity and they recycle my appliances when I am replacing them for a kitchen remodel. They're kind of like part of the family. I call them up when I need things and they're there. I use them exclusively. I've been using them for three years."

Kerry B. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Everything was done with precision and in a timely manner. I was very happy with their work."

"They said when they were going to finish the job and they came in and finished it on time. Everything went well. I was very satisfied with the quality of the work and that it was done in a timely manner."

Martha R. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought they were great."

"The guy was very good."

Rachel C. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good quality work and they are timely."

"The work is good and it is also reasonably priced."

Terry R. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they are experts at what they do"

"That they are dependable"

Alyssa S. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt, courteous, professional, and helpful when they were here. They are knowledgeable, and they work efficiently. "

"They did everything on my 'to do' list competently. They used their time efficiently. They had all the right tools and equipment. They were experienced."

Carol B. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have used this company several times already, and I will use them again when the need comes up. They are a great place to get household repairs done quickly, expertly, and efficiently."

"They are professional, knowledgeable, and pleasant to deal with."

Edie I. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They come on time. They are professional, responsive, and easy to talk to and work with."

"They completed the jobs professionally and efficiently. Brant is easy to get hold of, and I can discuss the job requirements I have with him. "

Jim C. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have a rental property, and I needed Xtra Hand to do some repair jobs there. They came on time, they did quality work, and they cleaned up afterwards. They were very professional, so I would use them again. I am happy to have this as a back-up resource for things I can't do or have time to do."

"They were easy to call in to do the work. It was professionally done."

Katherine H. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very helpful and willing to do what I had asked them to do. They did everything well during my move."

"It was seamless. They did it all and really well, so I was very satisfied with how it all worked out."

Ken A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt and attentive. It was an emergency situation with our door. They were able to tend to it right away, which was greatly appreciated. "

"We have used them more than once and have always been satisfied with their work performance and the quality of their work. "

Maggie D. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job, and they were professional, so I was very pleased. "

"Brant just won me over. He came out at no charge, and as it turned out, he could not do what I needed for that job, which really impressed me. The next time I had a job, I called him again. He is just easy to work with. I really like the company. "

Mark C. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I live far from my rental property. Xtra hand is a real time saver for me, because they are easy to call and schedule an appointment with. It works out very well for myself and my tenant. They do excellent quality work, and everyone is happy. I am glad they are around to do the work, so I don't have to do it."

"I get a nice follow-up report afterwards, and they bill me for the work. It is done easily and efficiently. They are dependable, professional, and trustworthy."

Mary A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I always use them. I have used them many times and have come to rely on them for all my household maintenance and repair needs. They are really great."

"They are honest, reliable, and always on time. They make sure you are happy with what they have done. They want to make it right for you."

Neil F. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We've used them several times. Whenever we have little jobs, we give them a call. They show up, do the work, and they are competent. It's just easy and convenient for us to have them do the work. "

"We like that they do what they say they will do. They do it competently and efficiently and for the price they quote. It all works very well for us. "

Richard S. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did the job at the price quoted, and they cleaned up. They were professional throughout."

"Everything was professionally done. They were creative when they ran into problems and resolved them. "

Scott W. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They sent over a great handyman who knew how to do everything that we needed to have done, in a professional and competent manner."

"We feel they are honest and reliable, as well as, have all the necessary skills and abilities to do a great job. "

Abigail F. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job quickly, and they did it right. They were pleasant to work with."

Astrid W. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought he did a good job. He came and completed everything when he said he would. He was very quiet. He did what I asked him to do."

Cheryl S. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and they were courteous. They knew what they were supposed to do."

Corine P. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice and friendly. They did the work right. They were clean. They came when they were supposed to. They were good at what they did. I was very satisfied."

George D. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They sent the right person to do the job. She was very helpful."

Joan A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very thorough, and he paid attention to the details. Most importantly, he clearly communicated what I needed to know. He made sure I understood everything that needed to be done. He also took the time to show me how the work was going to be completed within the constraints of my budget."

John L. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did good quality work. I hired them to do sheetrock work. They were very courteous."

Lynn P. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out quickly. We had just moved into a new house when we were told that it had plumbing issues. The home inspector said the only way to fix the problems would be to tear the bathrooms apart. When we called Xtra Hand, they came up with an ingenious solution to solve the problems. They saved us a lot of money by crawling from one bathroom to another, without taking the bathrooms apart. Our problem was solved."

O.J. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The gentleman was very nice. The service from the office was very good too. They updated us on our timeline. They called to tell us how far he was from arriving at our house. He had a very pleasant manner."

M.M. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, he was very clear and he did what he said he would do. Also, he let me know when there were change orders."

P.C. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly. They did a great job fixing our door."

Adam T. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is friendly and honest."

Al R. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional, on time, and they paid attention to details."

Alan R. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are reliable."

Alfonso A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked his work. He was personable and very upfront about his pricing."

Allison V. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the work done. They started and finished when they said they would. We had no problems."

Allison T. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a very good job fixing my fence. They were fast and easy to work with. The fence looks great."

Ann S. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are responsive. "

Benjamin H. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them a number of times. I think we have a good relationship. They are accessible and they listen to my suggestions. If I find there is a fault with their work, they work with me and they don't get defensive about it."

Bob H. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He showed up and did the job he was hired to do, without any problems."

Craig S. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are easy to work with."

Ellen F. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Trustworthy, skilled, efficient, and fast service, there wasn't anything that I disliked."

E.H. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, the quality of the work, the price, and they are here when they say they are going to be here. They are very flexible if something changes. Also, they don't add additional charges for changes. They are very considerate of pricing and conscious of estimates. They are pleasant. I cannot say enough about them. They are not 'money-grubbing' at all. They are fantastic."

Gregory P. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We use him on a regular basis. He is upfront and good at assessing what needs to be done. He finishes things in a reasonable amount of time and at a reasonable rate. We have recommended him to quite a few people."

James Z. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their work is done well. It is perfectly executed."

Jim R. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were courteous."

Joseph K. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think that he is very conscientious. His prices are reasonable and they are willing to do a wide range of things."

Ken P. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very prompt."

Linda R. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is fabulous. Honesty, creative solutions, and he's thorough. He saved me a bunch of money. If he doesn't know how to do it, he will figure it out with expert help. If he doesn't have the right materials, he will go and get them. Also, his pricing is reasonable."

Lisa B. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time. They were friendly and trustworthy."

Lisa W. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and they did a good job."

Louise S. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism, they are responsive and reliable. They know the business. The actual work is very good."

Margie D. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really professional and they did a good job. They were professional with the work they did and how they communicated with me. Their invoicing was also very professional. They were highly recommended to me by a friend."

Marion A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really fast. They came right away. My water heater went out recently so I called them. They came the same day and fixed it. They were also clean."

Meris E. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their price, their workmanship, and their craftsmanship. He is a good worker. It is quality work for a fair price. I know I can rely on him to have it done in a timely fashion."

Michele A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Brant has a good work force. They do what they commit to do, in the time frame they say they will do it. They stick to estimated cost. They work to my satisfaction. I would work with them again."

Patricia B. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are reliable and reasonably priced for the high quality of service. They do the job right."

Reese M. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guys who work for Brant are very courteous and friendly. They do a great job. I call them over whenever I have a problem. "

Robin N. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the work well. I thought they did a great job."

Rossette S. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very nice and available."

Shaun B. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came on time and did what they were supposed to do. It worked afterward. "

Shauna F. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their thoroughness, their explanation of what they are doing and why they are doing it, they find the best way to get the job done. They know how to create the best job flow. I think they are pretty good. "

Sonia A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very accommodating and responsive."

Stephanie K. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I found them to be easy to talk to. They gave me alternatives. All in all, they were very easy to work with."

Steven T. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and they did the job as promised."

Teresa S. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that he works with a careful and respectful crew of guys. "

Tod A. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very easy to talk to. They came before they started the job. They looked at it and discussed it with us. They suggested something we hadn't thought of that worked out beautifully. Everything was done as we wished and everything was clean when they left. I was very pleased with the service. I would refer them to other people."

Tony P. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, they were pretty fast. They did a good job. Brant seemed like a good guy who knew what he was doing."

Tory F. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is my new handyman. He does what he says he will do. He follows up and returns phone calls. He is good at explaining and answering questions."

Viki R. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His personality, and the fact that I had a good comfort level with him being in my home."

William P. Verified Xtra Hand Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He returned my phone calls and he showed up on time. He did a good job. He was very easy and pleasant to work with."

Carol C. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Quality work"

"The workers were very conscientious, and they took care of everything."

Dana C. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"The guy that came out to my house was able to diagnose the problem really quickly."

"The guy they sent out was pretty quick. He came in, did the job, and got out. "

Dana H. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable, easy to work with, and they do high quality work."

"They got the job done the way I needed it done at a reasonable price."

Dave R. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"The guys that come over and do the work are well-qualified, friendly, and respectful of the homes they work in."

"I can trust the workers, and they are very professional."

Matt P. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I'd say they do a good job. There is a wide variety of tasks that they can do. They're a bit expensive, but you will be satisfied with their work."

"I liked that whatever problem I had that needed to be worked on, they could do it."

Jenna M. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were very dependable and very responsive. When I had the work performed, there was some small damage done to my door, so I called to let them know, and they sent someone out immediately to fix it. They were prompt and responsive to my concerns. They also called me to follow up after the repair was done to make sure I was satisfied."

"They were not too expensive, and they were very prompt. "

Joel W. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I think they are very efficient. They come on time and always do a good job."

"They always have someone available. They come on time, and they do what they are supposed to do."

Rosalyn R. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were courteous, competitively priced, and had good ideas that helped us save money."

"We liked that they offered ideas that helped us save money."

Sheila O. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Make sure you get the right handyman, it is worth spending some time talking with the person who coordinates everybody."

"They were on time, the guy was efficient, there was no wasted time, and we just drove through my list. He was careful to put booties on his shoes."

Steve L. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Very honest presentation and excellent work"

"They deliver what they promise."

Suzanne C. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable and competent. I recommend them."

"They did what I asked them to do, and they were good, professional workers."

Vanessa R. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and on time."

"I like the variety of services that they offer."

Chris D. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that they are very capable. I recommend giving explicit instructions about what you want done if it involves any kind of aesthetic."

"I think that they were very upfront about their costs and about their expectations about how long it would take. They were very upfront about what they were capable of doing and what they weren't capable of doing."

Dean K. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"That they are very responsive to customer's wishes and concerns"

"I like the quality of the work and I like that they were on time. They followed through and were flexible. They adjusted the scope of the work at my request after they started."

Greg P. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"That they do good quality work, but they are a bit expensive. You get what you pay for."

"I just like the quality of their work and they can basically do whatever you need."

Lori F. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were expensive."

"They did good work and they showed up on time."

Phil S. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job, they are efficient, and they do things on time."

"I only have to explain things once."

Beverly T. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They came on time, and they did the work I assigned in a competent manner. "

"They did quality work, they cleaned up well, and their estimate matched the time it took to do the work. "

Jill S. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I have called Xtra Hand more than once, and they have always been very helpful and trustworthy. Brant is friendly, easy to work with, and interested in coming over as soon as he can schedule me in. I don't have to wait too long at all, which is nice. "

"I like that they are so responsive and willing to come over when I need them. They are competent and very professional."

Jim D. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It is nice to have them available to do odd jobs when you need to have them done. We have a building, and they are the 'go to' source for our repair jobs. "

"They worked on some doors for us and were very good at completing the job satisfactorily. "

Kate P. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are a great source to call and to do the repair jobs for our clients. We call them all the time. They are very nice, friendly, and they come over quickly. "

"They have good customer service, they are easy to deal with, and our clients truly appreciate the repairs that they do for them. "

Marshall S. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Xtra Hand was initially chosen by my landlord to do some work. I called them when I needed some work done, which is how I became their customer. I had a very good experience with them. They do good quality work. I have no complaints."

"They were easy to work with. They did their job quickly and well. I was happy with the quality of their work. "

April A. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very reliable, and they do good work."

Barbra M. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was very personable and not expensive. He seemed trustworthy."

Carol B. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came and worked really quickly. They were really friendly to work with. They were creative in helping me figure out how to accomplish things."

Debra B. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their promptness, and they did what they said they would do."

Diana B. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were incredibly neat and concerned. They left my house in better shape than when they arrived. They tried extremely hard to locate the source of a leak in my laundry room. They shared with me how to maintain items, so future repairs wouldn't be as expensive. They even volunteered to meet with my insurance agent, so I could go on my scheduled Christmas vacation. They did everything they said they would do and more."

Rachel C. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were reasonably priced. They did the requested work with quality. I was satisfied."

Amy C. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was personable and he listened to me."

Anne M. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were just pleasant to work with. "

Archie I. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used them quite a few times and I have been pleased with them. Brant is very easygoing and dependable. "

Ben G. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was recommended by my contractor. He installed my ceiling fans properly. "

Deb G. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are reliable, they do a good job, and they show up when they say they are going to."

Debra A. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He does very good work. He is very pleasant and affable to work with."

Deidre J. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are reliable and they do good work."

Dena D. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were dependable. They did what they said they would do. "

Eileen M. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used them more than once. I like their availability and that they are willing to do little jobs. "

Jane S. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Friendliness, flexibility, and receptiveness to our needs, they did exactly what we wanted. We appreciated that. Also, the final price was the same as the estimate."

John I. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like Brant. He is reliable, fair, and nice."

Joni P. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like Brant. He is straightforward and honest."

Margaret S. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The crew that he has working for him does good work."

Mary M. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Friendly and cooperative, they work with you."

Mike D. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The workers were friendly and knowledgeable. I thought they took pride in the work that they did for me. They performed the work I contracted out to them satisfactorily and on time. "

Pat M. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do a good job. They are very nice people."

Paul P. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and competent."

Rebecca J. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I felt comfortable working with them."

Robin A. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Brant was very personable."

Steve L. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was very professional. He was also very flexible in terms of the schedule and in regard to the type of work he could do. He did a very good job."

Tom B. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, they seemed to work efficiently, and they were easy to deal with."

Vera F. Verified Xtra Hand Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very punctual and they did a good job."

Anita W. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Friendly guys, and they keep their schedule. For the most part, they listen to me, and they got the job done."

"They did everything that I asked them to do, no job was too small. They were very courteous, and I would use them again."

Berwyn L. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"If there are issues, you can talk to them, and they seem to be amenable."

"They were easy to talk to, and they were amenable to resolving issues."

Beverly H. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that they do a good job, but be aware that they charge by the hour not by the job, which can be an issue if your income is not very high."

"They were diligent about their work, on time, and competent."

Cecilia M. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are good for all of those little tasks that you don't necessarily want to do or have the skills to do yourself."

"They were able to schedule the job right away and completed it quickly. They offer a wide range of home repair tasks."

Alan K. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Dave did a good job, and he seemed to be methodical, thorough, and efficient. The price was pretty reasonable."

"The quality of the workmanship"

Eric M. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"It was an easy experience."

"The quality of the work"

Greg H. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I thought they were very easy to work with, and they were very reliable."

"They were flexible in regards to the hours they were willing to work."

Matthew P. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were very helpful."

"That they showed up and completed the job on time, they did what they said they would do."

Shannon H. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were friendly. I had an issue with something that happened while they were working, but they came out and fixed it the next day. They stood behind their work."

"We had a couple of problems with the work, but they were very responsive, accountable, and they took care of it right away."

Stephen B. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them to 3 or 4 different people, and they have used them."

"They do everything, for the most part, and they are fairly inexpensive for what they accomplish."

Mrs. S. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I think that they did nice work. They're the going rate. They did a good job."

"That they were able to do the job"

Jane P. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I like that I was able to book them over the phone and by the Internet. I liked that I was able to pay over the Internet."

"I like that I was able to book them over the phone and on the Internet. I liked that I was able to pay over the Internet."

Rita T. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and they seem to do good work."

"Just that the person seemed very thorough and competent"

Alex L. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were good, they knew what they were doing, and they came on time. They were friendly and professional."

"They tell you what they can do and what they cannot do upfront. They don't try to do anything they have not done before or bite off more than they can chew. They only attempt jobs that they know they can do or are willing to do. They are ethical, realistic, practical, and honest. For routine home repairs, they can do just about anything a person would want."

Jana G. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I have had them over five or six times, and they have proven to be reliable, trustworthy, and convenient to call whenever something comes up and I need repairs done."

"For routine household maintenance, repairs, and chores, they are the agency to call. They are very competent, friendly, and easy to work with. "

Joan M. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were responsive and efficient in how they worked and completed the job. "

"They came on time, they cleaned up afterwards. They completed the work in a timely manner. They knew how to do the repairs I needed to have done. "

Richard C. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"The work was fine. They did what they said they were going to do, and they a good job installing a door. They ordered the door and kept me informed. Then, they brought the door and installed it, but I didn't like the door they ordered for me. It never occurred to me to ask questions. I can't fault them for the work that they did, because there is nothing wrong with the installation. I just don't like the door. So, I would tell consumers to ask questions, be more involved, and be more specific about what you want."

"They were responsive, and they took care of things. They were professional, competent, and timely. They did everything right as far as putting in the door in for me."

Sally O. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I own a rental. I called Xtra Hand to repair what was needed in the rental. They are a licensed contractor. They were competent, but I thought they were too expensive."

"They showed up, they did the work, and they fixed the problem. The repairs have held up. They did everything they said they would do and were supposed to do."

Suzanne M. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I have used Xtra Hand several times. Someone gave me their name for doing floors, and I've been using them ever since. They come on time, and they do what they say they are going to do for the price they quote. There are no surprises. They are competent and dependable."

"They do quality work. They are very professional and easy to deal with."

Ann S. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came on time. I felt that they were trustworthy."

Betsy T. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of their work and their price."

Edna D. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the work that they did."

Herb T. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had a really good attitude, and they were very nice. They also did a pretty good job of cleaning up after themselves each night."

Leah P. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly and very dedicated to their work. They try to get everything done on time. They seem to care about the job they're working on."

Pat B. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt, and they sent a person out in a very timely manner."

Rick F. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was willing to do a smaller job that bigger companies wouldn't do. He took the time to explain the work that needed to be done. "

Ron W. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"One thing I liked was that he always answered his phone. I never had to wait for a call back."

Sherman G. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He came out right away when I told him the leak was back."

Aaron V. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they said they would. They were accommodating and nice to work with."

Annie I. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Brant seems to understand my needs. He has confidence. "

Caitlin M. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Brant is very nice, honest, and sincere. He takes criticism well if there is a problem. "

D.H. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Once they got to the job, they did it quickly, neatly, and very well."

Dylan K. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The value, I thought I got a really good price for the service I was looking for and for the quality of the work."

Ellen F. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and they were fast."

Eric D. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They returned my phone calls. They came when they said they were going to."

Jamal G. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He is down to earth. He is also clear about what he can and can't do. He delivers."

Jana G. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think Brant is really responsive. He is committed to getting it done right. When I call him, I know I am going to get a call back. I like working with Brant. I feel it is a very pleasant experience."

Julie P. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I guess just the personal service"

Karen K. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was quick to send someone out both of the times that I called."

Katie L. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are quick, reliable, and I can count on them."

Kim D. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time. It was a good price. They were very clean and tidy after they finished the work. I was very satisfied. I thought they were great."

Leah I. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seemed honest. They showed up when they said they would."

L.C. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are reliable and they deliver. They are very effective communication wise. They use e-mail."

L.Y. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Fast, clean, and they delivered exactly what they said they were going to deliver."

Lynn B. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"How prompt they are, we also like that they are very practical."

Peter B. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought the people that did the work were personable."

Randi G. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:"His work was good. He and his crew were all easy to work with. He came in on budget. My overall experience would be an '8'. That is based on really liking his work."

Tomi K. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very personable, and they work within my budget. I feel comfortable having them here."

Wanda M. Verified Xtra Hand Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were reliable and they showed up when they said they would."

Kerry E. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that there was an issue with the original job that was done, but that they corrected it promptly and at no charge."

"They were fairly easy to schedule, and they were prompt."

Betsy F. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"I would tell them that I think they're competent, but they need close supervision."

"They did a lot of different kinds of jobs for me when they came, and I liked that they had that wide a range of work that they can do."

Aisha M. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"I think it was an overall good experience and they could have more training for the handymen on how to install things."

"It was easy to make an appointment and it was easy to pay. They were very accessible."

Elizabeth G. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"I would probably go elsewhere."

"They did what I asked them to do."

Shad B. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"I don't know, nothing."

"They were on time."

Cheryl M. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I have had them out two different times, two different people, to work on various doors. One fixed a sliding door that came off the track and the other one switched some doors for me. I liked that they came on time. They are experienced, friendly, and reasonable to work with. "

"I liked the efficient and professional manner in which they worked and completed the jobs."

Jim M. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"We've used them three times now. We just had them wash all of our windows. They cleaned the glass very well. "

"They've always been careful about the property. They did the work and cleaned up afterwards. "

John C. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were flexible in terms of what they were willing to do. I had a project where I was doing most of the work. I called them in to help me get over the hump with a couple of things that I wasn't sure about. It is hard to find somebody to help you do something. They were helpful with that."

Merle Y. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They take care of a lot of little stuff. They are fairly reasonably priced."

Tim A. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"He was on time."

Tom M. Verified Xtra Hand Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They did a lot of follow-up on the things that they did wrong. They were very conscientious about that. Also, the crew seemed dedicated to Brant, who was a great guy. They did a better job of cleaning up than most contractors."

Alex C. Verified Xtra Hand Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:

"Check with them, but be cautious."

"Their price was good."

Elizabeth M. Verified Xtra Hand Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:

"I wouldn't recommend them."

"They seemed to do good work."

William H. Verified Xtra Hand Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:

"They would be better for a smaller job."

"They had a very good price, and they were easy to work with."

Adam B. Verified Xtra Hand Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I appreciated that he really went out of his way to fix the problem."

Anne D. Verified Xtra Hand Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They seemed to be courteous and professional."

Corinne A. Verified Xtra Hand Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I liked them as people. The work was satisfactory."

Jayden R. Verified Xtra Hand Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"Consider all of your options."

"The price was good."

Andrew A. Verified Xtra Hand Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I used them for two jobs. One was a garage door which I was satisfied with. The other was for an appliance. I liked that it was easy for me. I made the call, and they respond quickly by dispatching someone."

Lina F. Verified Xtra Hand Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I don't know."

Martine K. Verified Xtra Hand Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I thought they were quite responsive in the beginning."

Praveen S. Verified Xtra Hand Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The owner was personable and easy to talk to."

Owen C. Verified Xtra Hand Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:

"Don't use them."

"The office staff was good."

Beth F. Verified Xtra Hand Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:

"I wasn't happy, but I don't want to do anything to hurt their reputation. I had one experience and I didn't want to call them back."

"I thought the concept of being able to get someone out quickly was really great."

Jane B. Verified Xtra Hand Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"I thought the quality was fine. I was just very surprised by the price."

Susan M. Verified Xtra Hand Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"The price"

Ella B. Verified Xtra Hand Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:

"The prices have gone up, and the work isn't as good as it used to be. I had used them in the past for a couple of jobs and was pleased with them until this most recent job."

"In the past, they did some excellent carpentry work for me."

Linda M. Verified Xtra Hand Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"They ended up getting the job done. Although, they did not do it right."

Matt M. Verified Xtra Hand Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:

"Don't hire them."

"Nothing"

Huda J. Verified Xtra Hand Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing"

Iris R. Verified Xtra Hand Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"They came when they said they would. Although, they didn't do the work that they said they would do."