Diamond Certified Company Report

World Class Window Coverings, Co.

Diamond Certified Company Report

World Class Window Coverings, Co.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Diamond Certified Qualification

Based on customer surveys, we declare this company has passed all rating steps and has earned The Diamond Certified Award

David Pak
Director of Ratings Research
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 141 VERIFIED CUSTOMERS i

Brian H.

VERIFIED World Class Window Coverings, Co. CUSTOMER

1 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were easy to deal with, had good follow-up, and provided great service to me as a client.

I liked the quality of their service best.

Charles T.

VERIFIED World Class Window Coverings, Co. CUSTOMER

2 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are prompt, professional, and courteous. The product was delivered on time and met every expectation of ours when installed. The sales personnel were very knowledgeable about multiple products, and the technicians who came into my home were also very speedy and clean. After the installation, you would never have known they were here, except for the new window coverings.

That they were able to show me different products, and they were very clear about what each product would do. They reviewed various price ranges with us, they gave us suggestions about what would look good, and they helped my wife and I make the decision. The salesperson was able to show us a product that we both agreed was perfect. I'm completely satisfied with the experience.

Christy K.

VERIFIED World Class Window Coverings, Co. CUSTOMER

3 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they should use them.

They were professional, on time, and they sold us a good product.

Read All 141 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

CFO Melisa Yocum and CEO Dustin Yocum

World Class Window Coverings, Co. provides and installs a wide range of shutters, blinds, shades, sunscreens, draperies, and other window covering products for residential and commercial clients throughout Contra Costa County and the Tri-Valley area. The company’s partnerships with top manufacturers allow it to offer highly competitive prices, and its consultants use their broad-ranging product knowledge to help customers select window coverings that match their décor and meet their specific needs.

World Class Window Coverings provides a mobile shopping experience for its clients—it brings the showroom directly to clients’ homes and businesses so they can see colors and textures in the natural lighting of their rooms. After customers choose their window coverings, the company handles every remaining step of the process, from measuring and ordering to final installation.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON World Class Window Coverings, Co.

COMPANY CONTACT
Service AREA

Contra Costa County
The Tri-Valley Area
Concord
Antioch
Walnut Creek
Danville Brentwood
Orinda
Moraga
San Ramon

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SERVICES PERFORMED

Blinds & Shades
Shutters
Motorized Screens
Sunscreens
Faux Wood & Wood Blinds

BRANDS Supported
  • Graber

  • Fabricut

  • Norman Shutters

  • Skandia

  • Century Shade & Blind

  • Shutter Smart

DIAMOND CERTIFIED RESEARCHED ARTICLES ON World Class Window Coverings, Co.

Company Profile

World Class Window Coverings, Co. provides and installs a wide range of shutters, blinds, shades, sunscreens, draperies, and other window covering products for residential and commercial clients throughout Contra Costa County and the Tri-Valley area. The company’s partnerships with top manufacturers allow it to offer highly competitive prices, and its consultants use their broad-ranging product knowledge to help customers select window coverings that match their décor and meet their specific needs.

World Class Window Coverings provides a mobile shopping experience for its clients—it brings the showroom directly to clients’ homes and businesses so they can see colors and textures in the natural lighting of their rooms. After customers choose their window coverings, the company handles every remaining step of the process, from measuring and ordering to final installation.

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Company Philosophy

"Our philosophy is one of old-fashioned customer service. From the initial appointment to completion of the project, our primary goal is to ensure every customer is pleased with their experience and feels comfortable referring us to their friends and family. ‘World Class' isn't just our name–it's the kind of overall experience we strive to provide for every customer, every time."

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Comparative Summary

Some window covering companies limit themselves to a single manufacturer, but World Class Window Coverings enjoys relationships with some of the industry’s top manufacturers, including Graber, Century, Norman, Skandia, Tru-Frame and many others. That translates to a comprehensive assortment of shutters, shades, blinds, solar screens and more for customers’ residential and commercial business needs, says Dustin Yocum, the company’s founder/CEO.

Hiring family-owned World Class Window Coverings means working with the same consultant from the beginning of your project to its end, says Mr. Yocum, so you’re always assisted by someone who knows the job intimately and understands your needs. Having formerly worked for a shutter manufacturer, Mr. Yocum has expertise at both ends of the supply chain. His consultants are seasoned experts with broad product knowledge and excellent design sensibilities. Together, they handle every aspect of your project, from measuring and ordering to installation.

World Class Window Coverings also features mobile shopping. “We bring the showroom directly to your living room,” explains Mr. Yocum, “where you can see colors and textures in the natural lighting of your home.”

The company offers free in-home estimates, and financing is available. You can even get free temporary shades for instant privacy while your order is in progress.

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Industry Info

If you plan to install or replace window coverings in your home, make sure to hire a company that’s licensed and bonded, recommends Dustin Yocum of World Class Window Coverings.

“Also, be careful of vendors who only carry one product line from a single manufacturer,” says Mr. Yocum. “With a vendor who sells only one line, you won’t get the choices you need to make the best decision.”

Remember, window coverings and treatments are just as important as the windows themselves. They moderate light and temperature, control privacy, insulate noise and accentuate your view.

If you want as much light as possible, choose window coverings that can be parted or opened completely. Sheers, laces and casement fabrics can filter the sun’s rays. In some rooms—bathrooms particularly—you might opt for curtains, draperies and shades lined with blackout linings. Translucent sheers and lightweight fabrics can let in some light during the day while providing privacy. Heavy draperies and shades also absorb noise, muffling sounds that would otherwise echo off bare windows.

If you have a great view from your windows, choose fabrics that repeat the color and patterns on the wall so your eyes won’t be as distracted from the view. Conversely, select bold colors and patterns to draw the eye away from an undesirable view—or block it completely with sheer or semi-sheer fabrics.

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Frequently Asked Questions

Q: What kind of materials are window coverings made from?

A: You can get window coverings made from all types of materials, including composite, solid PVC and real wood. We carry all of them and can show you examples of each type of material to help you make a decision.

Q: What warranties do your products carry?

A: All our shutters are guaranteed for as long as you live in your home, and our blinds, window shades and sunscreens all come with warranties that vary depending on the manufacturer and the product.

Q: What about a warranty on the installation?

A: We guarantee all work for one year. If there’s an issue with the product itself—if there’s a problem with a manufacturer warranty, for example—we’ll fix it for free during the first year.

Q: Can I install window coverings myself?

A: Yes, and we can even price it for you. But we recommend our full-service program. We come out, measure, bring all the products, and discuss and view them in the natural lighting and décor of your home. You want to pick a product that’s going to look great in your house, and you want to know it’s properly installed. You might be able to install yourself, but there are a lot of details you likely won’t know.

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SELECTED PHOTOS FROM World Class Window Coverings, Co.

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Diamond Certified RATINGS ON World Class Window Coverings, Co.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Diamond Certified Qualification

Based on customer surveys, we declare this company has passed all rating steps and has earned The Diamond Certified Award

David Pak
Director of Ratings Research
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 141 VERIFIED CUSTOMERS i
World Class Window Coverings, Co. : Average 9.1 out of 10 based on 141 unique customer surveys of customer satisfaction.

Brian H.

VERIFIED World Class Window Coverings, Co. CUSTOMER

1 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were easy to deal with, had good follow-up, and provided great service to me as a client.

I liked the quality of their service best.

Charles T.

VERIFIED World Class Window Coverings, Co. CUSTOMER

2 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are prompt, professional, and courteous. The product was delivered on time and met every expectation of ours when installed. The sales personnel were very knowledgeable about multiple products, and the technicians who came into my home were also very speedy and clean. After the installation, you would never have known they were here, except for the new window coverings.

That they were able to show me different products, and they were very clear about what each product would do. They reviewed various price ranges with us, they gave us suggestions about what would look good, and they helped my wife and I make the decision. The salesperson was able to show us a product that we both agreed was perfect. I'm completely satisfied with the experience.

Christy K.

VERIFIED World Class Window Coverings, Co. CUSTOMER

3 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they should use them.

They were professional, on time, and they sold us a good product.

Lily G.

VERIFIED World Class Window Coverings, Co. CUSTOMER

4 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like that they really work hard with you to get you what you need.

The owner was very nice and very respectful. They were really good at what they did.

Mia W.

VERIFIED World Class Window Coverings, Co. CUSTOMER

5 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked that they were fast and did good quality work. The project was done even before they said it would be.

I liked that everything was delivered in a timely manner and in good shape. I'm still using the window coverings now, and it is two years later. There have been no problems. They're perfect.

Francisco L.

VERIFIED World Class Window Coverings, Co. CUSTOMER

6 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would let them know that the quality was good, but they're expensive.

I liked that they were pretty quick, in terms of getting the job done.

James T.

VERIFIED World Class Window Coverings, Co. CUSTOMER

7 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have good customer service. Specifically, I liked their set-up and installation time, their time to come and measure for the job, and that they fixed a problem I had with one of the window coverings. They also left me with a couple of spare parts in case the problem reoccurred. They also have good quality products.

They were professional. They had a lot of different options to choose from, good quality products.

Jeff M.

VERIFIED World Class Window Coverings, Co. CUSTOMER

8 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were good. The installation was done quickly and professionally.

I liked that it was easy. They came out and measured, and it was effortless. We were very pleased with them.

Liam G.

VERIFIED World Class Window Coverings, Co. CUSTOMER

9 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked that they gave me great quality work at a great price.

They aim to exceed the client's expectations and they do. Also, the work was done quickly.

Meredith R.

VERIFIED World Class Window Coverings, Co. CUSTOMER

10 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked that they did a good job at a reasonable price. They also did not make a mess. They did their job in a very clean manner.

I liked the owner. He was very nice.

Robyn A.

VERIFIED World Class Window Coverings, Co. CUSTOMER

11 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were really professional and always available when we had questions.

I liked their quality and customer service. For example, we had a couple of questions about how one of our shutters worked. It was opening in a strange way. We called them, and there were no questions asked, no problems. They just came out and fixed it.

Ronald N.

VERIFIED World Class Window Coverings, Co. CUSTOMER

12 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional, and everything fit when they put it up, which was good.

They were prompt, and the service was very good. I liked the product they put up. When the company they ordered the window covering from did not send the product in a timely manner, World Class Window Coverings handled the situation very well on their end, and I appreciated that.

Scott W.

VERIFIED World Class Window Coverings, Co. CUSTOMER

13 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked that they were personable and not pushy.

The quality of the workmanship

Sharon D.

VERIFIED World Class Window Coverings, Co. CUSTOMER

14 of 141

Quality 10
10 10
Loyalty No
CRITIQUE

They're really good shutters. I like that they keep the house cool in the summer, and in winter, they keep the house warm.

The product itself is great. They're easy to take care of, and I haven't had any problems with them.

Steve M.

VERIFIED World Class Window Coverings, Co. CUSTOMER

15 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would just give them the phone number and recommend them.

They did a great job in every way.

Sue F.

VERIFIED World Class Window Coverings, Co. CUSTOMER

16 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked that they were very professional. I thought the job was going to go more quickly, but it was more complicated that I realized at first. They did a very good job. They offered remote controls with solar energy packs, so I chose to go with those, a higher quality product than I had before.

They came out to the house and were fine at installing the window coverings. I liked that the remotes could open or close the window coverings individually or as a group for several windows. That was a feature I didn't realize I was going to get. They did their job well.

Brandon C.

VERIFIED World Class Window Coverings, Co. CUSTOMER

17 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

It is a great company to go with.

The product, it holds up very nicely.

Crissi S.

VERIFIED World Class Window Coverings, Co. CUSTOMER

18 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were great. Everything was really good. Their product, their service, and their follow-up were all really good.

I think their promptness to answer any questions, their pricing was very competitive, and they kept me up to date on the status of my order. They were great. If I had any other windows to cover I would definitely call them.

Daniel K.

VERIFIED World Class Window Coverings, Co. CUSTOMER

19 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. They had good service, quality work, and everything went smoothly. They're affordable.

Dustin was easy to talk to. He went over everything about the window coverings and the shutters, and helped me learn about them.

Felicia L.

VERIFIED World Class Window Coverings, Co. CUSTOMER

20 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're good.

Their service is good. They're professional, on time, polite, and they do a good job.

Read All 141 Survey Responses at Ratings View