Independently Rated Highest in Quality
E i g h t h
Consecutive Year
Originally Earned:
July 2009
We declare that World Class Window Coverings, Co. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1551
(925) 405-6945
390 Carrol Ct. Suite G
Brentwood, CA 94513
CFO Melisa Yocum and CEO Dustin Yocum believe in old-fashioned customer service.

World Class Window Coverings, Co. provides and installs a wide range of shutters, blinds, shades, sunscreens, draperies, and other window covering products for residential and commercial clients throughout Contra Costa County and the Tri-Valley area. The company’s partnerships with top manufacturers allow it to offer highly competitive prices, and its consultants use their broad-ranging product knowledge to help customers select window coverings that match their décor and meet their specific needs.

World Class Window Coverings provides a mobile shopping experience for its clients—it brings the showroom directly to clients’ homes and businesses so they can see colors and textures in the natural lighting of their rooms. After customers choose their window coverings, the company handles every remaining step of the process, from measuring and ordering to final installation.

Company Philosophy

“Our philosophy is one of old-fashioned customer service. From the initial appointment to completion of the project, our primary goal is to ensure every customer is pleased with their experience and feels comfortable referring us to their friends and family. ‘World Class’ isn’t just our name–it’s the kind of overall experience we strive to provide for every customer, every time.”

Serving Contra Costa County and the Tri-Valley Area including Concord, Antioch, Walnut Creek, Danville Brentwood, Orinda, Moraga and San Ramon.

Blinds & Shades
Shutters
Motorized Screens
Sunscreens
Faux Wood & Wood Blinds

Century Blinds
Fabricut
Fabricut
Graber
Graber
Norman Shutters
Norman Shutters
Shutter Smart
Skandia
Skandia
Trends

Comparative Summary

Some window covering companies limit themselves to a single manufacturer, but World Class Window Coverings enjoys relationships with some of the industry’s top manufacturers, including Graber, Century, Norman, Skandia, Tru-Frame and many others. That translates to a comprehensive assortment of shutters, shades, blinds, solar screens and more for customers’ residential and commercial...

Frequently Asked Questions

Q: What kind of materials are window coverings made from?
A: "You can get window coverings made from all types of materials, including composite, solid PVC and real wood. We carry all of them and can show you examples of each type of material to help you make a decision."
Q: What warranties do your products carry?
A: "All our shutters are guaranteed for as long as you live in your home, and our blinds, window shades and sunscreens all come with warranties that vary depending on the manufacturer and the product."
Q: What about a warranty on the installation?
A: "We guarantee all work for one year. If there's an issue with the product itself—if there's a problem with a manufacturer warranty, for example—we'll fix it for free during the first year."

Industry Info

Find a window covering vendor who offers a wide selection.
If you plan to install or replace window coverings in your home, make sure to hire a company that’s licensed and bonded, recommends Dustin Yocum of World Class Window Coverings.“Also, be careful of vendors who only carry one product line...
Findings based on statistically reliable research from 141 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 141

Diamond Certified Qualification

Based on 141 customer surveys, we declare
World Class Window Coverings, Co.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1551
Continuously qualified since July 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Brian H. Verified Customer Name
"I liked the quality of their service best."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

World Class Window Coverings, Co.
390 Carrol Ct. Suite G
Brentwood, CA 94513
(925) 405-6945
(925) 418-4161 fax
DCID9256267333

Mon – Fri: 9am – 5pm
Other: By Appointment

Serving Contra Costa County and the Tri-Valley Area including Concord, Antioch, Walnut Creek, Danville Brentwood, Orinda, Moraga and San Ramon.

Dustin Yocum, CEO; Melisa Yocum, CFO
10
5
931575
Liability Insurance, Workers' Compensation
Angie's List Super Service Award, Best of Brentwood (2009-2011; 2013)
2002
Blinds & Shades, Shutters, Motorized Screens, Sunscreens, Faux Wood & Wood Blinds
Century Blinds, Fabricut, Graber, Norman Shutters, Shutter Smart, Skandia, Trends
300
Commercial, Residential
Lifetime Guarantee for Original Purchaser of Home (Except for Economic Faux Wood Products)
Financing Available

Photo & Video Gallery

Survey Responses For

World Class Window Coverings, Co.

World Class Window Coverings, Co.: Average 9.1 out of 10 based on 141 unique customer surveys of customer satisfaction.
Brian H. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were easy to deal with, had good follow-up, and provided great service to me as a client."

"I liked the quality of their service best."

Charles T. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are prompt, professional, and courteous. The product was delivered on time and met every expectation of ours when installed. The sales personnel were very knowledgeable about multiple products, and the technicians who came into my home were also very speedy and clean. After the installation, you would never have known they were here, except for the new window coverings."

"That they were able to show me different products, and they were very clear about what each product would do. They reviewed various price ranges with us, they gave us suggestions about what would look good, and they helped my wife and I make the decision. The salesperson was able to show us a product that we both agreed was perfect. I'm completely satisfied with the experience. "

Christy K. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they should use them."

"They were professional, on time, and they sold us a good product."

Lily G. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I like that they really work hard with you to get you what you need."

"The owner was very nice and very respectful. They were really good at what they did."

Mia W. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked that they were fast and did good quality work. The project was done even before they said it would be."

"I liked that everything was delivered in a timely manner and in good shape. I'm still using the window coverings now, and it is two years later. There have been no problems. They're perfect. "

Francisco L. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would let them know that the quality was good, but they're expensive."

"I liked that they were pretty quick, in terms of getting the job done."

James T. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have good customer service. Specifically, I liked their set-up and installation time, their time to come and measure for the job, and that they fixed a problem I had with one of the window coverings. They also left me with a couple of spare parts in case the problem reoccurred. They also have good quality products."

"They were professional. They had a lot of different options to choose from, good quality products."

Jeff M. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good. The installation was done quickly and professionally."

"I liked that it was easy. They came out and measured, and it was effortless. We were very pleased with them."

Liam G. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked that they gave me great quality work at a great price."

"They aim to exceed the client's expectations and they do. Also, the work was done quickly."

Meredith R. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked that they did a good job at a reasonable price. They also did not make a mess. They did their job in a very clean manner."

"I liked the owner. He was very nice."

Robyn A. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were really professional and always available when we had questions."

"I liked their quality and customer service. For example, we had a couple of questions about how one of our shutters worked. It was opening in a strange way. We called them, and there were no questions asked, no problems. They just came out and fixed it."

Ronald N. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, and everything fit when they put it up, which was good."

"They were prompt, and the service was very good. I liked the product they put up. When the company they ordered the window covering from did not send the product in a timely manner, World Class Window Coverings handled the situation very well on their end, and I appreciated that."

Scott W. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked that they were personable and not pushy. "

"The quality of the workmanship"

Sharon D. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"They're really good shutters. I like that they keep the house cool in the summer, and in winter, they keep the house warm."

"The product itself is great. They're easy to take care of, and I haven't had any problems with them."

Steve M. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would just give them the phone number and recommend them."

"They did a great job in every way."

Sue F. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked that they were very professional. I thought the job was going to go more quickly, but it was more complicated that I realized at first. They did a very good job. They offered remote controls with solar energy packs, so I chose to go with those, a higher quality product than I had before."

"They came out to the house and were fine at installing the window coverings. I liked that the remotes could open or close the window coverings individually or as a group for several windows. That was a feature I didn't realize I was going to get. They did their job well."

Brandon C. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a great company to go with."

"The product, it holds up very nicely."

Crissi S. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were great. Everything was really good. Their product, their service, and their follow-up were all really good."

"I think their promptness to answer any questions, their pricing was very competitive, and they kept me up to date on the status of my order. They were great. If I had any other windows to cover I would definitely call them."

Daniel K. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They had good service, quality work, and everything went smoothly. They're affordable."

"Dustin was easy to talk to. He went over everything about the window coverings and the shutters, and helped me learn about them."

Felicia L. Verified World Class Window Coverings, Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're good."

"Their service is good. They're professional, on time, polite, and they do a good job."