World Class Window Coverings, Co.

World Class Window Coverings, Co.: Average 9.2 out of 10 based on 91 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Peggy K. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did what they said what they were going to do."

"They're the best. The job they did for me was on a rental and I was out of state. I worked with them on the phone and email. It was convenient they delivered what they said they were going to deliver and on time. I was happy with their service."

Audrey F. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I really appreciated the personal service and the salesperson just really offered up some really great ideas. They didn't just take an order for what I wanted. They gave me options to work with as well, which were really helpful. They tried to work with me to make a fit for what I needed."

"I liked the fact that they are just a smaller company and they are just really focused on that personal service."

Candace C. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think they are top of the line, their customer service is superb, they did what they said they were going to do. The quality of the item I got was absolutely superb. Despite which item you buy they put the same workmanship into each product. The sell cheap stuff and expensive stuff."

"Their customer service was excellent. They were timely. They did exactly what they said they were going to do. I'm very happy."

Courtney T. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That I was satisfied."

"It looks nice."

David H. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have very reasonable prices and they did a very good job."

"They are very on time about their scheduling. So far they have done a pretty good job. I am pretty satisfied with their work."

Linda B. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think it was a good value, good pricing, and good service. The contact they make with you, letting you know what time they are coming out and making sure customer satisfaction is a priority."

"Communication, they let you know when your orders are coming in and when they will be at your home. If you have any concerns they are always accessible. You can reach them so that it is not an issue."

Kellie V. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very friendly, knowledgeable, and looking to have a long lasting customer relationship."

"Their responsiveness and their positive, friendly, attitude. Generally the experience is very positive. I think they did a great job."

Angie G. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"High quality at a low price"

"Their customer service, their friendliness. I thought they were great."

Lori L. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would say it turns your house from plain to classy."

"The professionalism"

Peter S. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Nothing"

"They were very efficient."

Scott W. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were knowledgeable, personable, professional, courteous. Their prices seemed competitive."

"Their professionalism"

Teresa F. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Competitive pricing"

"Prompt service"

B.C. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail and they were very prompt. Having been a designer in the past, I thought they provided excellent service."

Charles T. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and quick. My husband does work with high-rise buildings. He was very impressed with their work. I have nothing but good things to say."

Christy K. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything"

Cynthia S. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were very professional. Their appointments were done in a timely manner. They did a follow-up. They made sure that we were pleased with the product."

Denise E. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They promised their product on time. They were very efficient in following up. He was extremely nice and very professional."

Denise H. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dustin was very professional, quick to respond, and he had excellent customer service."

Ed S. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They answered the phone, they answered my calls, and they called me back. They were prompt. Whatever they promised, they delivered."

Heather T. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and friendly."

Jenny D. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way he handled himself, the way he understood what I wanted, and the products. The window covers were perfect for me."

Jodie C. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The installation went very smoothly."

Julie B. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:No

Q3 & Q4:"They took one day to install everything."

Kim B. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and the quality of their work was good."

Liz C. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their products and the samples that he brought out, Dustin was very knowledgeable and great to work with."

Mark B. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was able to get a price over the Internet."

Marta G. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were just very polite and very honest. They came when they said they would. It was just great service."

Michelle V. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were right on time, they were neat, they were in and out."

Ann H. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There was just no hassle. We ordered the blinds, they came fast, they installed them quickly, and the installers were great."

Joe O. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"First of all, we liked the price. Dustin really gave me a good deal by giving me 0% interest for 2 years on a portion of the bill, and the package he gave us was a good one. He was honest and genuine with his service."

Clayton A. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The cost was good and comparable with the quality. I'm satisfied with all of the coverings for our windows. Dustin was really polite and pleasant to talk to. "

Lori B. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, accurate, and they cared about my things. I would definitely use them again."

Julianne C. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast."

Debbie D. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The overall efficiency and courtesy, they were great. I'm very happy."

Don B. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Give him a '20'. He was very straightforward. He worked to help me get what I wanted. I have referred him to some of my friends. I would definitely use him again."

Linda B. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was professional, timely, and if there were any schedule changes, he called me in advance. I would recommend them. They did an excellent job."

Erina L. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very down to earth, courteous, kind, and not pushy at all. The prices were also very reasonable. The customer service was so good that I felt like I was talking to a friend. Their name 'World Class' fits them perfectly."

Francisco L. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came at the right time, and they had really good knowledge of the products."

Geralyn D. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done quickly, and they were efficient."

May G. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dustin worked within our budget. He did a great job."

Giovanni T. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice and helpful. It was a very nice experience. They were very, very good."

Jennifer D. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very satisfied. They did a good job, and it was quality work."

Jesse G. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they did a very good job."

Jim H. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We liked their service and the blinds. This is the second time we've used them. The guy who came out was well mannered, and he did the job quickly."

Kelly K. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly, clean, and they were actually ahead of schedule. They were honest. Dustin never talked down about a competitor. His prices were much better than other companies for the same product, and they just felt like friends."

Laurie P. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the owner, Dustin. He was very hands on. We were very satisfied."

Mark O. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good custom service, they return phone calls, and they do good work."

Mike H. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were a couple of things wrong with the manufactured product that they fixed. They did a really good job with all the caulking and finishing on the shutters. They were really fantastic."

Michelle V. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very quick, and they did a very clean job."

Nathan T. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I enjoyed the pricing, and the customer service was really good too. Their response time was fast, and they gave me very thorough explanations of many different options."

Randy C. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner was a real nice and professional guy. He gave me the option of ordering the blinds I wanted directly from China, which would mean it would take longer and cost less, or from the U.S., which would mean they would arrive sooner but cost more. I thought it was great that he gave me options."

Rashelle R. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, and I loved the product. They worked with us on the installation, and they were very flexible. We had a delay, but they worked with us on short notice to get it done. I was very happy with them."

Ravinder K. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The design and installation of the window coverings were good. We were very happy."

Wendy K. Verified World Class Window Coverings, Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came to my house, they were prompt, the installation was great, and the price was excellent. One blind had a problem, but they replaced it right away, no problem."

Peter Y. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Reasonable"

"The combination of the quality and the price"

C. F. S. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very friendly and easy to work with."

"They don't try to have you buy more expensive blinds than you need."

Alan K. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They have a good program for a wide variety of applications."

"Their ability to accommodate the circumstances."

David O. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Good personal service"

"The personal service"

Denise H. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I just recommended somebody. They have good customer service and responsiveness if you have an issue."

"The overall customer service and their reliability. They are very friendly and they also help you with making choices. They give you options and suggestions. They came when they said and they were done when they said they would be done."

Ezihe E. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Their customer relations are good."

"They were prompt. They delivered ahead of time."

Ron K. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very good and they do what they say they are going to do."

"Their promptness in getting things done. They were excellent. Their install people were superb. They were a good value."

Sharon G. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very efficient, they do stuff in a timely manner."

"I though the man who came was very helpful and nice. He explained a lot of things."

R.R.P. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very professional when they came over and measured. They kept me up to date on my order and they were here when they said they would be here for the installation."

U.C.G. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Quality of their work"

Angie R. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the overall look of the shutters that I ordered."

Kathleen H. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were local and they came quickly."

S.O. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The person who did the covering was very good and very efficient at everything."

Denise H. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They kept true to their word on the timeline. Dustin was professional and easy to talk to. He didn't push any products, and he was very helpful and informative. It was a good experience."

Mak A. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

Salvador W. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was very convenient. They came to our house, took all the measurements, and completed the installation. They did a very good job."

Steven S. Verified World Class Window Coverings, Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, the price was good, and the blinds were installed very well."

Maria C. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I like that they sell energy efficient products."

"They save me money on my energy bills."

Joanna M. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very friendly people, helpful, very knowledgeable, and they went out of their way for me."

"Attitude, professionalism, and helpfulness."

Jody A. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"It is good quality for the money."

"Their customer service was good. They were friendly."

Magie E. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are a good company."

"I worked with the owner and he is a creative person."

Shane W. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very willing to work with me. They were very flexible."

Jodie C. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I didn't have any problems. They were very professional, and they didn't leave a mess."

Kim V. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very personable, they did the job quickly, and their price was comparable with competitors' prices."

Phyllis H. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came when I was available, they did it really quickly, and it was a professional job."

Robert M. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were neat and clean."

Sahiba M. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The overall quality of the blinds was pretty good, and the installation was wonderful."

Sunita K. Verified World Class Window Coverings, Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality and the price"

A.U. Verified World Class Window Coverings, Co. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were very good. Their work was very good. They delivered what they promised. "

John M. Verified World Class Window Coverings, Co. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating to my needs. They were very responsive."

Joseph M. Verified World Class Window Coverings, Co. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They were very friendly and easy to talk to."

Gary W. Verified World Class Window Coverings, Co. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like the look of my blinds, and the quality of the product seems very good."

Perla I. Verified World Class Window Coverings, Co. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Dustin is very good, and I like the shutters. I would refer a friend to use them for the shutters."

Renee S. Verified World Class Window Coverings, Co. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:

"They don't do window screens. Their website mentions they do screens and they did our screens just not to our satisfaction. When we told them we weren't satisfied with our screens they said well we told you we don't do them anyways. "

"They are friendly."

Felipe M. Verified World Class Window Coverings, Co. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The actual blinds were thick, so that was okay."

Tami M. Verified World Class Window Coverings, Co. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I love our screens. They have really helped our PG&E bill."

Denise H. Verified World Class Window Coverings, Co. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The service was a '10'. I would use them again for window coverings."

World Class Window Coverings, Co.

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