Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
August 2008
We declare that Wine Country Cabinetry & Design HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1402
(415) 484-5374
(707) 336-2997
1435 Technology Ln, Ste B7
Petaluma, CA 94954
Wine Country Cabinet & Design creates custom cabinets for all types of kitchens.

Wine Country Cabinetry & Design provides custom cabinetry for residential clients in Marin, Napa, San Francisco and Sonoma Counties. A subsidiary of Merritt Nelson Custom Builders (Lic. 672337), the company uses its design capabilities to create cabinets that specifically fit customers’ bathrooms, kitchens, offices, walk-in closets and other rooms. It also carries cabinets from leading manufacturer Wood-Mode & Brookhaven at its Petaluma showroom and design studio.

Partners Gary Merritt and Greg Nelson have more than 30 years of experience in the construction industry—they’ve built custom homes, remodeled interior spaces and worked on all types of general home improvement projects. Mr. Merritt and Mr. Nelson say their attention to detail and superior craftsmanship provide exceptional value for each of Wine Country Cabinetry & Design’s customers.

Wine Country Cabinetry & Design has an in-house Certified Kitchen Designer (CKD) and Certified Bath Designer (CBD) who specializes in coordinating remodeling project issues and details. The company is also a proud member of the National Kitchen & Bath Association (NKBA), an organization dedicated to promoting professionalism and ethical business practices within the kitchen and bathroom remodeling industry.

Company Philosophy

“We’re personally committed to every job, and we’re dedicated to providing the highest level of customer service for our clients. We build lasting relationships with our customers by supplying meticulous craftsmanship, communicating clearly throughout the cabinet making process, and consistently completing work on time and on budget.”

Serving Marin and Sonoma Counties

Kitchen and Bathroom Design
Home Office Design
Built-in Storage
Custom Cabinetry
Countertops:
Natural Stone
Manufactured Stone
Butcherblock
Flooring

Map

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Findings based on statistically reliable research from 60 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 60

Diamond Certified Qualification

Based on 60 customer surveys, we declare
Wine Country Cabinetry & Design
has passed all rating steps and has earned
The Diamond Certified Award
No. 1402
Continuously qualified since August 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

A.C.B. Verified Customer Name
"I liked several things. I liked their personal attention and their attention to detail in regards to my project and its design. They were attentive to the details of the design and their work with me. They understood what I was trying to do. They did a good job on the cabinets."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Wine Country Cabinetry & Design
1435 Technology Ln, Ste B7
Petaluma, CA 94954
(415) 484-5374
(707) 336-2997
(707) 773-1440 fax
DCID7077731405

Tue- Thu: 9am - 5pm
Other Hours: By Appointment Only

Serving Marin and Sonoma Counties

Liability Insurance,
Gary Jay Merritt and Greg E. Nelson, Owners

Photo & Video Gallery

Survey Responses For

Wine Country Cabinetry & Design

Wine Country Cabinetry & Design: Average 9.6 out of 10 based on 60 unique customer surveys of these open ended questions.
A.C.B. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked several things. I liked their personal attention and their attention to detail in regards to my project and its design. They were attentive to the details of the design and their work with me. They understood what I was trying to do. They did a good job on the cabinets."

F.S. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their customer service and their ability to design what we are looking for. They are good."

Alan K. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought their designer had very good ideas, presented them well, and made it very easy for me to make up my mind."

James C. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just like dealing with the people. They are very courteous and they seem to know what they are talking about. I think they are pretty good at what they do."

Larry N. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very accessible, they have good communication, and they do very good work. If you have a problem, they address it. You don't have to keep calling them about your problem. They communicate throughout the project. Also, they usually hire good subcontractors."

Raul H. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their commitment to my specific work."

Teresa O. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are really good. Whatever you want is what you get."

Tom L. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, organized, and reasonable."

W.Q. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave us an estimate and they covered everything. They were very thorough with their estimating. They looked at other things that we hadn't considered, which made it a complete estimate. We didn't think about a number of things, but they brought them to the table. They were very clear about what we wanted and they did it."

Alan K. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest, responsible, and they show up on time."

Bob R. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They cleaned up after themselves, and they delivered what they promised. They were efficient with their time, and the job went as expected."

Carmca R. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came in at the right price and time. They were very flexible."

Charles O. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's really top quality stuff, and they stand behind their work. I've had other people working in my house and had problems, but these guys did what they said they would do and finished earlier than they thought."

Cherly E. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They absolutely should be Diamond Certified. They come back no matter how minor the problem is. They were efficient, and they kept things clean and orderly. They have done two major projects for me."

Chris C. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their thoroughness and communication skills."

Craig Y. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The workers were reliable, pleasant, and they did everything they said they would do."

Craig B. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they said they would and completed it on time. The workmanship was great."

Dan O. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and quality of work."

David B. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was perfect. I would recommend them to anyone."

David R. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their ability to adapt to changing conditions."

Dennis T. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt and thorough. They also give great advice. We use them all the time for our design needs."

Dennis W. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do great work. If you have anything you want changed, they always come back and do it. They are reliable, and they stick to their word. They do high quality work. They are just terrific."

Earl N. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seem to be very concerned about their work."

Erin L. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that every time I called, they answered the phone. They also always showed up when they said they would."

Eugene N. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail and the management of the project."

Frank B. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were clean and professional."

Gary F. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had good ideas, and they followed through. They did a good job."

Irene M. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they do a good job, and I like the way they do business."

James C. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very thorough, understanding, competent, and they listen to you. They just do good work."

Janice O. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very personable, and they did a great job. They were wonderful all around."

Jeff S. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The best part was the customer service."

Joyce M. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service, quality construction, and great people."

Judd P. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They listened to all of my concerns, and they did what they promised."

Larry N. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They communicate great with us. They have great people working for them. They are clean and accessible."

Marty O. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They show a great amount of detail in their work."

Marydell C. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality, cooperation with us, and I personally like Greg Nelson."

Mike H. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would say the really thorough and professional manner in which they handled everything, and they're really easy to deal with."

Nick A. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they clean the place every time they leave. They are also very honest, and they do great work."

Orlindo B. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work, the coordination of all of the contractors, and how they integrated everything into the final product."

Richard S. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Greg and Gary. They are easy to work with, and they know their stuff."

Rick V. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The honesty, integrity, and attention to detail."

Robert K. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their professionalism. They were always responsive, and they did an excellent job."

Roy C. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of work."

Ruth W. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"If there ever was an issue, before I finished my sentence, they were ready to help. They just have excellent customer service. They're really receptive. They are great to work with."

Susan K. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, and they have a 'can do' attitude."

Susan L. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were reliable, clean, and they did good work."

Tom M. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very easy to work with. Their work is very good. I trust them."

Tom N. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were timely and efficient."

William P. Verified Wine Country Cabinetry & Design Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Excellent service, the quality of what they did was great."

Jane M. Verified Wine Country Cabinetry & Design Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of service."

Jeff G. Verified Wine Country Cabinetry & Design Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing. They were fast, and they didn't make any mistakes."

Kent G. Verified Wine Country Cabinetry & Design Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, they did their work, they were clean, and they followed up with us."

Mike H. Verified Wine Country Cabinetry & Design Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of work."

Raul H. Verified Wine Country Cabinetry & Design Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very engaged in the details of the process. They were very resourceful and very accountable."

Robert W. Verified Wine Country Cabinetry & Design Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were professional. They came with design ideas, and they kept me from making mistakes."

Deborah S. Verified Wine Country Cabinetry & Design Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're perfect in their craftsmanship. I have already referred them to someone else."

Fred B. Verified Wine Country Cabinetry & Design Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It just got done. The work they do is very good. They use good materials."

Robert L. Verified Wine Country Cabinetry & Design Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Dave S. Verified Wine Country Cabinetry & Design Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I thought some of the work was very well done."

Bill W. Verified Wine Country Cabinetry & Design Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"I like that they finally left."