DIAMOND CERTIFIED COMPANY REPORT
Wine Country Builders, Inc.
Wine Country Builders, Inc. provides a wide range of general contracting services for residential clients in Sonoma, Napa and Marin Counties, handling everything from kitchen and bathroom remodels to additions, whole house gut/rehab projects and new home construction. The company takes a collaborative approach to every building project and works closely with clients and their designers to achieve the best possible results.
President Cam Fraser has been working in the construction industry for more than 35 years, and he says his decades of experience have allowed him to develop long-lasting relationships with clients who are quick to refer Wine Country Builders to their family and friends. “We believe in staying in contact with our clients long after their projects are complete,” confirms Mr. Fraser. “Those relationships have been a very important part of our success.”
To ensure its services are as comprehensive as possible, Wine Country Builders emphasizes the importance of staying up-to-date on the construction industry’s latest technological and procedural advancements. “We receive most of our architectural designs in PDF format, which allows us to be more efficient in the estimating process and expedites our communication with clients, design professionals, employees, subcontractors and material suppliers,” explains Mr. Fraser. “Our incorporation of technology really sets us apart from other contractors.”
Company Philosophy
“We believe in educating our customers so they understand all their options and are able to make intelligent decisions about their construction projects. Ultimately, our success is dependent on teamwork and clear communication between the client, architect and builder.”
Serving Sonoma, Napa, Marin and San Francisco counties including Santa Rosa, American Canyon, San Rafael and the Sunset District.
Remodel & Additions
Kitchen & Bath
Interior & Exterior
New Homes
Decks & Fences
Fleetwood
Marvin
NanaWall
Perrin & Rowe
Rohl
Comparative Summary
Few remodeling contractors earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim more than 30 years in the industry, but that’s exactly the case for Wine Country Builders, Inc. “Our experience is definitely one of our strongest attributes,” says President Cam Fraser. “Over the three decades we’ve been in business,...
Frequently Asked Questions
Q: Do you take on projects of every size?
A: "Yes. The phrase, ‘No job too small, no job too big,’ really rings true with us. We do all size jobs, from very small to large multi-million dollar remodels."
Q: Who will supervise my project?
A: "Each project is supervised by the lead carpenter on the jobsite. He supervises the subcontractors as they’re doing the work and documents things like deliveries and potential problems. On larger projects, a superintendent or project manager...
Q: Do you offer design services?
A: "Yes. We use an in-house CAD program to plan and design smaller projects like kitchen and bathroom remodels. If we can produce a design quickly and work directly with the client, we’ll handle it in-house, but if it’s a larger job that require...
Industry Info
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The first step to any successful remodeling project is a comprehensive contract.
No matter how small or large your remodeling project, it’s important to develop and sign a legally binding contract before any work begins. The contract should be fair and easy to read depending on the circumstances. For instance, if the job is a...
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Findings based on statistically reliable research from 25 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
100%
n = 25
Diamond Certified Qualification
Based on 25 customer surveys, we declare
Wine Country Builders, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1779
Continuously qualified since October 2011.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
N.P. Verified Customer Name
"They were on time and on budget. Their communication was good."
Research conducted by American Ratings Corporation. Ratings Methodology
Photo & Video Gallery
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Wine Country Builders, Inc.
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Survey Responses For
Wine Country Builders, Inc.
Wine Country Builders, Inc.: based on 25 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
N.P. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I highly recommend them."
"They were on time and on budget. Their communication was good."B.O.M. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would say the quality and that he does it right"
"His honesty and pricing, he gets it right the first time."Andrea P. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do a great job, they are very neat, and they are easy to work with."
"Every single person he hired. and every subcontractor was excellent. I was really happy with them."Arnold R. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"You should use them."
"They clean up every day before they leave."George A. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It's Cam Fraser's company and that says enough."
"I like Cam. I like his dependability, honesty, and his significant care for the client, how he looks out for the client's interest."Gregg C. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They offer first class service."
"Their professionalism, and the quality of their work."John F. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do the best work, and they are very responsive. They are the very best."
"They were always on time and very responsive to my needs."John M. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Honest, reliable, good quality, and they build on time."
"The ease of dealing with the people"Kathleen C. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Cam is friendly, knowledgeable, and he has a great network of other professionals."
"When they encountered unexpected conditions, they immediately notified me to discuss alternatives."Lowell G. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are professional, friendly, and their price is reasonable."
"That they were professional, friendly, and their price was reasonable."Marty H. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are reliable. They offer great service and great workmanship."
"They do everything well. They are the best contractor I've ever used. Other people should copy them."Michael S. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very conscientious, honest, and extremely experienced."
"I enjoyed the experience of working with them. They are honest people."Paul L. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are thorough and competent."
"They are organized, and they do a good job."Peter M. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do what they say they are going to do. They're careful with your property. They don't create any damages."
"They do high quality work. Cam will not accept substandard work from subcontractors. I knew that if I had a concern, they would deal with it appropriately. "Rick S. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The detail that they put into the work, they make sure they have the best people on the job. "
"They clean up every night after working. They are neat."Ron C. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He is very responsive to questions, he's honest, and he's very creative with solutions to problems."
"All of their subcontractors were quality people and easy to work with."Ron H. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He's reliable. He's an expert who is very detail oriented."
"He is a perfectionist. He has done three jobs for us over the past fifteen years, and he has been great."Ron M. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That they deliver their word"
"They put quality first. They're the best contractor we've ever worked with. "Ron K. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Cam Fraser's interest is that the client is satisfied. The construction workers provides high quality service."
"Their professionalism, the crew was dressed properly and never spoke vulgar language. They cleaned up every day at the end of the day."Sally G. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are absolutely the best. They were totally trustworthy and offered superior workmanship. Everything was great."
"I just finished a project with them, and everything went so smoothly. Cam is fabulous. I totally trust them. They have done about eight projects for me, a few big jobs and some minor jobs. They're just perfect. "Stanley C. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The quality of their work and their timeliness, they finished on time."
"Their attention to a specific problem that we had was instant. They cleaned up after finishing their work. They were punctual. They keep you informed if there are any problems on the job."Tim H. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Their workmanship is quality, and it stands up over time. I trust them and wholeheartedly endorse them."
"I felt comfortable with them. They were clean, trustworthy, and they showed up on time. They were a quality organization through and through."Turner B. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think Cam Fraser is the most attentive person to his work. He is very honest about everything he wants to do and everything he does not want to do. I would accept his advice on what to do with any part of my house. "
"If I want something done, he's the first person I call. I feel that I can trust his judgment regarding anyone he sends to my house."Glenn K. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He's very good, thorough, and honest."
"I like that he is very competent and on time. "Gene K. Verified Wine Country Builders, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were responsible."
"That they were responsible"
