Window-ology

Q3 & Q4:"I have extra wide blinds, which the guys helped me change. The product was a '10'. The guys were on time and they did almost everything right."

Becky L. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the person that helped me. I think her name was Terese."

Becky M. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really patient, kind, and easy to work with."

Betty P. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything very much. I liked the employees, the installation, and the service. The guy was on time, and the installation was a great success. I don't have any complaints."

Amy L. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It seemed like they had good knowledge about the right type of window covering in any particular situation. They were very good at picking the right product for my individual needs."

Brenda M. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The technician who came to my house did an awesome job."

Brenda P. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly, the service was quick, and the price was reasonable."

Brian J. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful, friendly, and on time."

Christopher P. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of the work done."

Cindy L. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and helpful."

Daniella K. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and quick to arrange a meeting with the measurement technician. They came back to do the work within a very short amount of time. I was very satisfied."

Dave S. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the analysis of the problem. The solution was great."

David G. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their handling of things. They were very personable."

Diane C. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very satisfied with everything."

Dorothy P. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a very fast service."

Evan D. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a very personable service and a great interior design consultation."

Gail A. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their salesman, Allen, is incredible. I use them all the time. They have excellent customer service."

Greg N. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their overall service."

Jane B. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had great customer service and they were very personable."

Jane M. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the owner Allen. He was very personable."

Janice A. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The blinds are great, the location is close to my home, and they are very nice people. I've been using them for the past eight or nine years."

Jason A. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. They have a good system."

Jo S. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the product. They did a good job."

Joe L. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their response, they arrived when they said they would. I liked that they were upfront with everything."

Joey B. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job and the employees who helped me were very nice."

John J. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, courteous, and efficient."

Joyce M. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a really nice job. They were efficient, on time, prompt in rescheduling, neat, and clean. They were really friendly."

Julie G. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had great salesmen and they were really nice. They were very accommodating."

Jyllian K. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, on time, and the quality was good."

Leon I. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty, they did what they said they would do. We had an accident a few weeks ago and we broke one of the shutters they installed two years ago. They came out to replace the broken one for a charge and we pointed out a shoddy paint job done on one of the other original shutters they installed. They wrote up a ticket and replaced the shutter at no charge. In my experience, it is one of the best companies I have ever dealt with."

Libby C. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they came out and figured everything out for me. Their measurements were perfect and the final product turned out really well. They had really good customer service. They came out for questions. If I didn't know how to fix something or if something came apart, they were there to assist me. They were very patient with me while I was picking out fabrics. They were nice people to work with. They got back to me on the phone right away. They tried to accommodate the times of the day I was available and they planned their schedule accordingly."

Louanna B. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their personnel. They were knowledgeable and understanding. They came out to the house. They took time to work with me in selecting my fabrics. They delivered what they promised."

Mame W. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, customer service, quality, convenience, and they were pleasant to do business with. I was really happy with everything, great service."

Miguel R. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really liked the fact that they were so personal. They first asked me what I wanted and then they came back and offered suggestions of what they thought would be best. Lonnie, their salesperson, was excellent. I have gotten so many compliments on my shutters, it's unbelievable."

Mundee W. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was happy with them. Their installation was nice and clean. They were dependable and here on time. They did what I thought they should do."

Nathan S. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was painless, easy, and quick."

Nicole S. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the product and the people who worked there."

Pam H. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had exactly what I wanted. Everybody was very nice. I was very satisfied."

Patricia G. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They solved a curtain crisis we were having that kept reoccurring. None of the other companies we used could figure it out. We were very satisfied with them."

Pauline C. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do very good work. My husband and I live in Alameda. We tried the local window and blind guys, but they did a horrible job. They also changed out my plastic knob at the end of the string without telling me. It didn't match any of the other blinds. The style and the color were all wrong. Window-ology did an excellent job. We were very happy we found them. They let me know exactly what was going on and recommended what they thought needed fixing. They laid it all out for us. Even though they were far from us, we were still willing to drive to them. We were very happy and won't use anyone else."

Ralph H. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their product. Most of all i liked their customer service, from their installers to their salespeople who helped us pick out what we needed. The whole company had excellent customer service. They were also timely. They had competitive pricing compared to the other companies out there."

Sam T. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We liked the service and the fast delivery time. The quality of the products was satisfactory. We will definitely use them in the future. We researched what we needed and Window-ology was it."

Sheri S. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they are in Pleasanton. They pick up the phone whenever I call. There is no automated phone system. They are very responsive, quick, and professional. They carry high quality products."

Shirley R. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The effort that the saleswoman made to keep me informed about the project was great. The job took longer than expected, but they did a great job. They always kept me informed about what was going on."

Sonja R. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, the staff was friendly, and the quality was good."

Susan W. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the customer service from the saleswoman, Terese. She was wonderful. We've been extremely happy with the shutters they put in. We will be using them in the future."

Suzanne E. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I went to the store, one of the Window-ology salesmen spent time with me explaining the products and the work to be done. I feel that it is important to spend time with customers the way he did. The salesman came and looked at the blinds at my house and made a recommendation. He replaced my blinds and they look wonderful. Chandler's Ms. Dion, in Dublin, recommended Window-ology to me."

Tami M. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They come and usually do the work for under what is estimated. They are fast, overly fair, and sometimes, they don't charge me for repairs."

Tony S. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I loved Cliff Gray and the Robinette's. They were all very friendly. They had great customer service skills. They did a good job for a very good price. I live in Livermore, but I am willing to travel to their location anytime."

Ursula B. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought everything was just fine. Good customer service, they did a great job."

Valarie M. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really liked that I got to work with the owner."

Vic D. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I had a very unusual situation. I needed some custom window coverings. The ones I had broke. There was no one else that could figure it out. The saleswoman that helped me was incredible. She really worked with me to try and achieve the best possible solution. We sat down and figured it all out. She got the job done very well. The work that was done was awesome. Everything was top notch, from the service to the product and the installation."

Vicki S. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they have good prices."

Victor P. Verified Window-ology Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The installer came on time and did a great job."

Bill C. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the service, they were on time. They did the job right the first time."

Bruce R. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The product works very well. I've had other products in the past that all seem to break down. So far, the mechanism in this product seems to be very good."

Bud K. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful, they did what they said they would do, and they were on time."

Catina Z. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, they did a good job, and they were very fast."

Charles D. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The employees were very friendly and helpful."

Cheryl C. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the service and their price was reasonable."

Claudia L. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very reliable, they deliver what they promise, and their price is not high. Their salesmen and installers are very friendly and nice."

Fernando S. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The personable service, their customer service was a '10'."

Melissa C. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job at a reasonable cost. They were very efficient."

Itha W. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt."

Janyce H. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was very easy getting it done, from beginning to end."

Kathy A. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. They came right when they said they would."

Larry A. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for years. They were absolutely fine in every way. They don't need to improve on anything, they are constantly improving. They are not stuck in the past."

Marion B. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with. They came to the house."

Mary C. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their proximity to my home and the ease of ordering, they are so close. I could go in there or they could come out here really easily."

Michele R. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were able to manage a specialized product that they ordered for us. They were able to order and install it for us. We were happy with them."

Michelle A. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the quality of their products. It's been a good product."

Nancy M. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were local. I liked the salesman, Lonnie. They had the product I was looking for."

Patrick S. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the people there. They were very nice."

Sharon F. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that we got to work with owner. He was very helpful and knowledgeable."

Tim L. Verified Window-ology Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their whole service is wonderful."

Bob K. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We liked them very much. They were great."

Carol S. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They successfully completed the work. They did a great job."

Carol W. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The customer service in the office and from the technicians was great."

Christie M. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very quick and efficient."

Colleen A. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very timely."

Courtney C. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The price was reasonable."

Cyndy D. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I really liked a saleswoman there. I can't remember her name, but she was really helpful. I liked the showroom and all of the different products they had. I also liked that I didn't feel pressured to buy anything."

Dennis B. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their turnaround time was great. They got here, measured, did the work, and were out of here quickly."

Ela S. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They were very prompt and the work was done on time."

Felix F. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their product and the fact that they were able to accept part of the payment through barter."

Howard L. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the product and how the work was done."

Kelly Z. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt."

Kristin W. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are responsive. They act like they care and they don't just pass you off to another person. They try to get somebody out right away. They let me know what they are going to do and in what amount of time. Also, they are clean and efficient."

Nan B. Verified Window-ology Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I really like their quick response time. I've used them two times."

Richard D. Verified Window-ology Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"We found some flaws in the vertical blinds that they installed. When we took them back, they readily replaced them."

Donalyn C. Verified Window-ology Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The lady who helped me was very fast and my curtains were done exactly how she said they would be."

Kelly C. Verified Window-ology Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were very personable."

Lori Z. Verified Window-ology Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I liked their personal touch. They send someone out to the house. They measure and give advice."

Beverley S. Verified Window-ology Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"There was nothing that I liked about them."

Cheryle N. Verified Window-ology Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I liked the variety of choices they had."

Michael E. Verified Window-ology Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"In the beginning, he seemed like a nice guy and he gave me competitive pricing. I negotiated and it was a reasonable deal."

Window-ology

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

Survey Responses For

Window-ology

Window-ology

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Survey Responses For

Window-ology

Diamond Certified^® Video Profile