DIAMOND CERTIFIED COMPANY REPORT
Window Haven
(707) 347-2400
(800) 450-0822
572 Martin Avenue, Suite A
Rohnert Park, CA 94928
Rohnert Park, CA 94928
Window Haven’s Rohnert Park showroom
Window Haven, a division of Web-Ven, Inc., is a general contractor that sells window and door replacements for new construction and retrofit projects throughout the Bay Area. The company is the largest distributor of Empire Pacific Windows in Northern California, and its product line includes top brands like Andersen, IWC, Marvin and Milgard.
Bob Haven, who co-owns the company with Ron Webster, says the most important service Window Haven provides is industry education. “There are so many available choices—vinyl, fiberglass, composite materials and wood, to name a few. We’re contractors who focus on informing customers so they can make the best choices for their homes.”
Window Haven puts a company-wide emphasis on quality in selection and service. It also offers free in-home estimates and sells home siding products to complement clients’ windows and doors.
Company Philosophy
“Our primary objective is to recommend and provide the best available window and door products for our customers’ homes. Our employees are pleasant and courteous, and that professional approach really resonates with people. We aim to showcase our company’s expertise by backing every product we sell.”
Serving all of Sonoma County including Petaluma, Rohnert Park, Windsor, Santa Rosa, Healdsburg, Cloverdale, Sebastopol, Cotati and Guerneville.
Replacement of Windows and Doors
Replacement of Exterior Siding
Windows and Doors for New Construction
Andersen
Empire Pacific
Integrity
International
Marvin
Milgard
Solar Lighting
Velux Skylights
Comparative Summary
Locally owned and operated Window Haven is a leading supplier of windows and doors for new construction projects and custom homebuilders throughout the Bay Area. The Rohnert Park-based company also supplies and installs replacement windows, doors and related products for remodeling projects. It specializes in aluminum, vinyl, fiberglass, and wood windows and doors, and its trained showroom staff...
Frequently Asked Questions
Q: What’s the process for replacing windows?
A: "Many people think the existing windows have to be completely removed, but that’s not the case. We don’t have to tear anything apart on the inside or outside of a house. The window’s perimeter frame, which was installed when...
Q: Are there cost benefits to replacing windows?
A: "People are often unaware of the benefits of technological advances in window framing and glass. Vinyl products are much more efficient than older aluminum products. Different glass options provide more efficient heat insulation in the winter...
Q: Are there products that help with outside noise prevention?
A: "Beyond their thermal value, new windows can prevent sound from passing through them. For houses near a busy street or freeway, we can make both pieces of the glass thicker than normal to keep out a wider range of noise decibels. With a minim...
Map
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Industry Info
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Take full advantage of advances in window and door technology.
When assessing the existing windows in your home for problems, keep a lookout for: • Warm or cool spots near the inside of a window. This may indicate the insulation is failing. • Peeling paint from expanding and contracting windows due to...
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Findings based on statistically reliable research from 255 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
94%
n = 255
Diamond Certified Qualification
Based on 255 customer surveys, we declare
Window Haven
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 135
Continuously qualified since August 2002.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Charlie H. Verified Customer Name
"Very efficient and proficient, they did what they said they would do when they said they would do it."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
Window Haven
572 Martin Avenue, Suite A
Rohnert Park, CA 94928
Rohnert Park, CA 94928
(707) 347-2400
(800) 450-0822
(707) 347-2440 fax
(800) 450-0822
(707) 347-2440 fax
Mon - Fri: 8am - 5pm
Serving all of Sonoma County including Petaluma, Rohnert Park, Windsor, Santa Rosa, Healdsburg, Cloverdale, Sebastopol, Cotati and Guerneville.
Bob Haven and Ron Webster
35
4
Marvin Certified Installation Company
776054
Liability Insurance, Worker's Compensation
Better Business Bureau
1994
Windows, Doors and Related Products, Replacement of Windows and Doors, Replacement of Exterior Siding, Windows and Doors for New Construction
Andersen, Empire Pacific, Integrity, International, Marvin, Milgard, Solar Lighting, Velux Skylights
Residential
10-Year Warranty for Workmanship, Lifetime Warranty for Vinyl Products, Other Product Lines Vary
Survey Responses For
Window Haven
Window Haven: based on 255 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Charlie H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Very efficient, very price-conscious, and very reliable"
"Very efficient and proficient, they did what they said they would do when they said they would do it."Cheryl C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very efficient and they delivered on what they said they were going to deliver."
"They were very efficient and they delivered on what they said they were going to deliver."Bonnie S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They beat everybody else's price."
"They beat everybody else's price."Frances W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very professional, fast, and they took pride in their work."
"It keeps the heat and the cold out more."Amy F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They sell quality products and the installers were very thorough and knowledgeable."
"They are local. We like to shop local. They are very straightforward and above board, which we appreciate."Janet L. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are prompt, efficient, true to their word, and reliable."
"Probably the idea that they were straight up and they didn't play around. They were very upfront. They gave me a $50 gift card to Cattleman's for referring someone. People are so jealous of my doggie door. They are here when they say they will be and they are great."John B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The prices are great."
"The customer service, the guys are really cool. Ron and the guy they send out are awesome."Julie S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That they are on time, they get the job done, and they stand by their work."
"They are just reliable. There were some issues, but they fixed them right away. I have wood windows and they did a beautiful job."Kathryn H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It is great quality and the price is great as well."
"They did it pretty quickly."Michael P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The quality of service"
"They were efficient. They came and did my whole house. I never had a problem."Naomi D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a good job."
"They did a good job for me. I liked the guy they contracted with."Petty T. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"No comment"
"The people I worked with are good and knowledgeable."C.H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like Bob's honesty and his precise delivery. He is very professional. He always greets me nicely when I meet with him."
Laurel P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the fact that the boss knew his business and his products. They were very prompt. The installer was actually a craftsman. I've had him do four different buildings, and on one, he actually did a little mortaring for me. Their billing was prompt, and they were reasonable. The first time I used them, I got a lot of bids. Their bid was the lowest, so I was kind of skeptical, but I've been using them ever since. "
N.D.W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them for three or four years. They are the best I've dealt with. They are easy to deal with. They know who I am, and they treat me well. "
O.C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their follow-up, from start to finish and even afterwards. If I have any questions, they answer them promptly. If they are not available, they return my calls rather quickly."
S.C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When I ordered the windows, Carl came to the job and looked at all of the details involved to make sure that the windows would fit. A lot of people don't do that. He made sure everything was right, so there wouldn't be any problems. His service was complete."
S.C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I deal mostly with Ron. He is very good at answering my questions and suggesting things I wouldn't have even thought about. "
Chuck V. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The manner was handled very professionally. It was done very nicely. We were treated well."
Dennis B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt like they were very honest about their products and services. They weren't out to sell me something I didn't want or need. They sold me a good product."
Gwen M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who came out was thorough, knowledgeable, and experienced. His experience in construction helped him give us practical advice about installation services and specific applications for older homes. He was even willing to give us advise during the remodeling phase. Their workers finished when they were supposed to, and they cleaned up well."
Joe R. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a very good price, and their service was very prompt."
Ken P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that the guy who came to my house originally didn't remember me when I went back to purchase the windows. That showed me that he wasn't after my money and that he had other clients to take care of. What stood out was that he wasn't trying to sell me something. He was really professional, and he knew his stuff."
Robert S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought that their response to all of my needs was excellent. Overall, it was a great experience."
Scott J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They performed as they said they would, they were here when I asked them be, and they did a good job installing the window."
Ann H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their efficiency"
Carol P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their prompt response and professional manner, everyone was nice."
Chris P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very honest. That's why I have used them several times."
Cliff R. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their follow-up, they make sure that they keep you abreast of the job. I have had a great working relationship with Bob for ten years."
Donna M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Bill was very qualified. He was able to accommodate our weird angles. The windows look great."
Donna W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their follow-up was great and they were always on time. They were quite positive and they did a great job cleaning up."
Frank G. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the installers, they're extremely professional. They simply get the job done."
Janet C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time. They came in, did what they said they were going to do, and got out. "
Katie R. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came and did the job. They were clean and precise. I was really impressed."
Nina W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick and efficient. The quality of their product was excellent."
Nocole C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive."
Norma P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional and clean. They did a very good job. "
Peter M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They kept their promises about everything. The installation was done thoroughly. They were competent and quite efficient. I have recommended them to many of my friends."
Rachel M. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"I liked the windows. They looked great. "
Robin Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the fact that they were on time, efficient, and professional. I also recall that one of the guys was nice enough to give one of my neighbors a jump because his battery was dead."
Roger W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the windows. The staff was extremely polite and helpful."
Sam S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were courteous. The two guys that came out really knew their stuff. "
Shirley C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I just felt that they were honest and worked with integrity. I also liked the quality of the product."
Steve T. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they were going to do and they were on time."
Teri S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just did such a good job."
Tina D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like everything about them."
Rom D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I am very happy with the service they provided for us. I have recommended them to friends."
Larry P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know. They are just very good."
Linda S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up when they said they would. They were responsible. The installers were impeccably clean."
Irene K. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people that did the work and the gentleman that came out to do all of the measuring"
Martha D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and neat. They worked very hard."
Kaja J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the young fellow that comes in and installs it. He is very good and clean. He doesn't leave anything behind him. He knows what he is doing. I don't have any complaints."
Mary B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They cared about my concerns, even when I was trying to micromanage them. They were very patient. When I called PG&E to get a rebate, they gave me a hard time. Window Haven helped me out with that. I love the fact that they gave me a coupon for Cattlemans. Their customer service and customer satisfaction was great. I have nothing bad to say at all. I am very happy with them."
George I. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked his presentation, as it was technical."
Corinna G. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked how personable they were."
Ken W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have good workers. They know what they are doing. They keep a clean work area."
Chuck M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I just liked the way they worked. They were very pleasant and very clean. They did a good job."
Marlys K. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a very efficient man that installed them. He was here promptly. He cleaned up after himself. He did a really good job. I was very impressed."
Gina C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick, efficient, and they cleaned up after themselves. I was very happy with their service, and I have recommended them to several people."
Steve J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who came out to measure the windows was nice. The crew worked fast and did a great clean-up job."
Mathew M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick, efficient, and I liked the product."
Chuck V. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We were very happy with their services. Everything works fine. The windows and frames look very nice on our house. The people we dealt with were very pleasant and helpful. We really are quite satisfied. "
Robert J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, neat, and they took care of any problems that arose. They made suggestions and did a nice job on the windows."
Katherine C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient, didn't waste time, and did a good job. I had a broken window and my neighbor recommended Window Haven. They came out and gave me an estimate on the broken window. Then I thought, since one window had to be replaced, why not do the who"
Dan D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do, and the quality of the work was very good. Their prices are very fair."
Nora F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They installed one window for us and did a good job. My neighbor recommended them because she was very happy with their service."
Chris F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were outstanding. I own a one hundred year old Victorian home that has been in my family for three generations. I take great pride in this home, and so did Window Haven. They did an excellent job, and I couldn't be happier. My business partner had hi"
Teri G. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Overall, they were very easy and nice to work with. They were on top of everything. We had a great experience with them, and have told many friends about our experience. "
Steve G. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their installation was very clean and quick."
Constance G. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Excellent product, and the installers were complete, thorough, and clean."
Frank S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They installed windows in my daughter's home. They did a good job, so we decided to use them too. I liked that they came in and were able to do the job in one day. "
Pam W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The windows are really nice, and I am happy with them. In fact, I have used their services twice now."
Mathew A. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came right out and did the work. If I had questions and called them, they returned my calls quickly. They were efficient and I am very pleased."
John J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a very good job installing the door, and they really cleaned up after themselves."
Robert A. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their prompt service and the way they explained everything."
Thomas D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had good services, and they cleaned up after themselves."
Houston F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were available when I needed them, and they didn't take a long time to put the windows in."
Alan S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, and they explained everything."
Clarke N. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job on our windows. They were very cooperative and easy to work with."
Wallace P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast, clean, and they did a good job."
Harold P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are good people."
Richard S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workers were polite, clean, and the work they performed was great. We really like the look of our new windows."
Neal D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The windows look wonderful."
Joan J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very helpful, cooperative, efficient, and knowledgeable."
Darrel J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They didn't take up a lot of our time with the estimate. Also, the work they did was great."
Laverne T. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was referred to them by a friend, and I was totally happy with the way things turned out."
Jeffery J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick and clean, good value"
Corinne P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fast, good, nice"
Minnie G. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Like the neatness of it, makes my house look nice, everything was spotless"
Sandy A. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nice windows, great installation, great people"
Phil R. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service of the guy taking the measurements, installers worked cleanly and quickly"
Deidre S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Excellent customer service, friendly workers"
Zelda W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very neat and tidy"
Joe L. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick, measured properly, cleaned the windows well"
Gary V. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did an excellent job"
Mark B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say they will"
Shelly B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"No comments"
Mike B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were clean. They left everything absolutely perfect"
Christina S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know"
Ron N. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are straight forward"
Christopher V. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The clean up and the friendliness"
Mary H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal service"
Shirley C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"On time, professional, I was very impressed"
Jeff K. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The windows are great. They did a good job of service"
Will D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were accurate and prompt"
Dave M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything"
Paul N. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Efficient and courteous"
Pat J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nice, fast and drove all the way out here"
Helga B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient and quick"
Ryan K. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Price and customer service"
Doris B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The saving on electricity"
Frances F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Slide so smoothly and look nice"
Joseph M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The way they handled everything"
Kelly L. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly and efficient"
John H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honest, quality work and quality product, prompt"
Ron T. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the windows"
Ed B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very prompt"
Kinderlin C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional, prompt and knowledgeable"
George P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good job"
Don C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were accurate in the estimate and installation"
C.O.P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I give them a 15. Beautiful work, nice people"
Pam W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The 2 guys that came were really nice, the windows look really nice"
Tom M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We called for an appointment, they came out the same day, were here on time, windows were installed within a few days and were very nice"
Seth S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing in particular, I have no idea, we were more interested in saving money that's all"
Kevin H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They hit each deadline, their cheerful, courteous, nice personalities, the installers are great, they did a beautiful job on my house"
Ron B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a wonderful job"
Cathy S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We were happy with the whole thing, they did a quality job in a timely manner and the people were nice to work with"
Dorothy M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I love the way they look and the guys that came were nice"
Jim F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The windows are great. They look great and they serve their purpose"
Diana H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The products, they did a perfect job"
Al G. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quickness and consistency"
Charles E. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The windows, the 2 gentlemen that came and installed them, they were courteous and knowledgeable"
Larry R. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on the ball, efficient"
Cindy S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time"
Maryann W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was nice and did a beautiful job"
Chris F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick, easy and cheap"
Randy H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They followed through"
Bob B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The prices and product"
Charles J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman and installers were polite"
Amy K. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick and I love the windows"
Mr. S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The integrity"
Aaron B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Friendly and accommodating staff, great prices, and great service"
"The staff works with you and your budget."Anna P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I was generally satisfied. They had to re-order one screen."
"Probably the initial visit and the fact that the salesperson didn't put on a hard sell, it was much friendlier."Brett G. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That I was satisfied with the product, I liked the product that they had."
"They worked fast and it was a good product. They are the only people I found with that product."Bryan C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were fast and efficient."
"They were really prompt. They were great."Dee F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I don't know."
"They did a little more than I expected. They replaced my windows and when they replaced the sliding door, they put trim molding on the inside and outside, which I didn't expect. Everything was wonderful."John K. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That they do a good job"
"That they do a good job"A.W.D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very accommodating, they answered all of my questions, and they found someone who could answer the questions that they couldn't answer for me. I won't stop using them."
L.A.C.C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their personal service."
M.C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the personal service I receive when I use them."
P.C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they know what's going on. I get what I want when I need it."
S.C.C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, and they took care of my problem right away."
Bob M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very easy to work with, and they seemed pretty professional. They dealt with the situation very well."
Jack M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job, it was quick, and I was really satisfied with the results. I'm very happy with the final product."
Marsha A. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought the people they sent out were extraordinary."
Mat K. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They didn't do anything that really stuck out, but they did the job right."
Skip R. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their demeanor and their interaction with us was great, they are very friendly. The workers were prompt and there was no goofing around. They got in, did the job, and got out. It was definitely one of the better jobs that we have had done. Everything went really smoothly."
Marty S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workers were courteous and professional."
Sydney O. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They replaced all of our windows. They were reliable."
Wallace C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was happy with them. The worker was personable and nice. Unfortunately, I don't recall his name."
Leon B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the work on time and at the price they quoted."
Ross B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt. They knew what they were talking about. They gave suggestions about how to trim the windows after they finished them."
Patrick J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think I liked the service that they did. They fixed and replaced the window when we had a problem with it."
Dean B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient and upfront with everything."
Heidi P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were great to deal with. They installed windows at my mother's home, and she was very happy with the installation. I set up the appointment and received very good customer service."
Linda R. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, I have dealt with many different contractors at my house, and I found the folks at Window Haven to have wonderful customer service from the office staff down to the installers. Everyone was friendly, polite, answered my questions, and did a be"
Douglas T. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their work, the quick installation, and that they left no debris to clean up."
Monika B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had good communication and worked with me when some small problems came about. They answered all of my questions."
John B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've done business with them many times over the years, and they are always prompt and courteous."
Nancy H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they cleaned up after themselves."
Jerry L. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We got the windows that we wanted, and they were very helpful with the installation."
Ida S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very clean, and they installed everything very fast."
Barbara B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt with the work."
Dana S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service was very good."
Richard S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service, installation was excellent, treated home well, great crew "
Kendra S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick"
Laxmi T. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast and efficient"
Nan W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Efficient, didn't waste time, we're very happy with the windows"
Wayne M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on schedule, cleaned up afterwards, work was good"
Brett S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They follow through on their word"
Carl R. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service"
Beth B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Impressed with the bid. Honest, good evaluation, answered all questions"
Marc B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They cleaned up real well"
Heinz D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The speed of the job"
Laurie B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick, efficient"
Adrian C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Thorough, prompt, courteous"
Annie D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The job done"
Douglas B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick, clean and the windows are great"
Henry C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Punctual"
Jim D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did an excellent job of installation. They cleaned up everything"
Howard A. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a great job of installation and clean up"
Sandi K. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service all the way around; the guy that came out and gave me an estimate and the guys who came out to do the installation"
Chris R. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The scheduling was great. They came out on time and were very clean"
Cecilia B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed pretty efficient and knew what they were doing"
Wendy S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to go in quickly and were well organized to get the bulk"
Katie S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and knowledgeable about their product"
Bonnie M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person that I dealt with, he was very direct and I didn't feel as though he was trying to take advantage of me"
Tom O. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had a problem and they took care of it"
Dennis L. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They operated independently"
Denise L. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had great rates"
Alan V. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt and responsive"
Amy G. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are high end and have polite service people. I haven't been 100% satisfied with the windows, so I have some hesitations to recommend them."
"They showed up when they said they would and they followed up. They were punctual and thorough with their estimate."Andrew M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They get it done, but you can probably find it a little cheaper elsewhere."
"Everything was fine."Donna F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They put out a decent product."
"The quality of the product, it works properly."Maryann B. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are dependable."
"They follow through on the job until it gets done."Maryann M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That they offer quality products"
"The people, they are interested in customer service."Jared C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had great customer service skills. They kept up to date on everything, and the windows came quickly."
Randy F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price and their flexible scheduling"
Raychell S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I really liked the installer's personality."
Tom P. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, polite, and very good. My son also used their service, and he was quite happy with the work they did for him. They responded quickly to my phone calls and questions."
Erik J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, honest, and on time."
Eric E. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price"
Donna H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The installers were very nice."
Mike C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed competent, and their prices were reasonable."
Timothy S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They delivered exactly what I wanted."
Margie W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the border around the windows "
John W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable"
Ann W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy was prompt and professional. The installer did a good job"
Tim J. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job in a quick manner"
Tony C. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job as they promised they would"
Mark K. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The product"
Scott K. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Best prices"
Dan L. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price"
Ann S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fast and efficient"
Barry R. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"Product and they were friendly"
Don W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Promptness"
Rene R. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came on time and finished the installation quickly"
Jake M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The windows are beautiful, but they took quite a bit of the view away by adding the trim and all, but other than that I'm very happy with them"
Dan M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very friendly and courteous"
Kevin M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everyone was kind"
Janet D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done and it turned out okay"
David L. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There wasn't anything that stood out for me. I was equally satisfied. "
Dean E. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out and did the job in two days. We were surprised at how fast they were."
Steve P. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"The installation was awesome. Their installers worked hard and did a good job."
Tecia G. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very efficient. "
Keli V. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing comes to mind"
Don W. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Communication"
Toni G. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"The rep that called on me"
Don M. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I used them 2 different times, they did a pretty good job the first time so I used them again"
Rob A. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We had some problems and they came back promptly to take care of them"
Dennis L. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"Made a good appearance at my house"
Tim H. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very courteous and very responsive when we call with questions or problems. Although, we're still waiting for some of our windows cause they were the wrong ones"
Paul D. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good price"
Pauline P. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
Mary S. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The windows"
Jack F. Verified Window Haven Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They gave me the wrong screen door."
"They were on time, they cleaned up, and did a good job."Pat B. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"The installers were friendly, and they seemed to know what they were doing. We used them because they were Diamond Certified."
Kathy R. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"The product only"
Boyd M. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"The worker, Joshua"
Hiroshi A. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"I liked the windows"
Ann-Marie F. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"The windows are great"
Henry B. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
Linda G. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:
"Something seems to have changed for the worse. They have done a lot of work for me in the past and they were a lot better."
"On previous projects, they did an excellent job."Arlene F. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"I guess the only thing was just the pricing, other than that I was displeased that they didn't cover up the screws. I did like that they were able to do a professional job as far as cutting the molding, that looks fine. When they put in the glass, they d"
Charlotte S. Verified Window Haven Customer Name
Q1:
Q2:No
Q3 & Q4:"The guy was polite"
