Independently Rated Highest in Quality
F i f t e e n t h
Consecutive Year
Originally Earned:
August 2002
We declare that Window Haven HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #135
(707) 347-2400
(800) 450-0822
572 Martin Avenue, Suite A
Rohnert Park, CA 94928
Window Haven's Rohnert Park showroom

Window Haven, a division of Web-Ven, Inc., is a licensed California general contractor that provides replacement windows and doors for clients with older homes and those who decide to remodel or add additional space to their existing homes. The company offers a wide range of window and door products from several top manufacturers, including Cascade, Hy-Lite, Integrity, International, Marvin, Milgard and Velux Skylights.

President Bob Haven continually emphasizes that the most important service Window Haven provides to its customers is education. “With all the new technology and improved products available in today’s market, it’s our constant focus to inform our clients of the latest information so they can make the best choices for their budget and their homes’ appearance and comfort.”

Mr. Haven adds that Window Haven stresses the quality of the installation. “Our installers are licensed contractors who do the job right the first time. We install for our customers just as we have in our own homes.” 

Company Philosophy

“Our primary objective is to recommend and provide the best available window and door products for our customers. Our installation crews are pleasant and courteous, and that professional approach really resonates with people. We aim to showcase our company’s expertise by standing behind every product we provide and install.”

Serving the Entire San Francisco Bay Area

Replacement of Windows and Doors
Windows and Doors for New Construction

Cascade
Cascade
Hy-Lite
Integrity
Integrity
International
International
Marvin
Marvin
Milgard
Milgard
Petdoor Design
Velux Skylights
Velux Skylights

Comparative Summary

Locally owned and operated Window Haven is a leading supplier of windows and doors for new construction projects and custom homebuilders throughout the Bay Area. The Rohnert Park-based company also supplies and installs replacement windows, doors and related products for remodeling projects. It specializes in aluminum, vinyl, fiberglass, and wood windows and doors, and its trained showroom staff...

Frequently Asked Questions

Q: What’s the process for replacing windows?
A: "Many people think the existing windows have to be completely removed, but that’s not the case. We don’t have to tear anything apart on the inside or outside of a house. The window’s perimeter frame, which was installed when...
Q: Are there cost benefits to replacing windows?
A: "People are often unaware of the benefits of technological advances in window framing and glass. Vinyl products are much more efficient than older aluminum products. Different glass options provide more efficient heat insulation in the winter...
Q: Are there products that help with outside noise prevention?
A: "Beyond their thermal value, new windows can prevent sound from passing through them. For houses near a busy street or freeway, we can make both pieces of the glass thicker than normal to keep out a wider range of noise decibels. With a minim...

Industry Info

Take full advantage of advances in window and door technology.
When assessing the existing windows in your home for problems, keep a lookout for: • Warm or cool spots near the inside of a window. This may indicate the insulation is failing. • Peeling paint from expanding and contracting windows due to...
Findings based on statistically reliable research from 316 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 316

Diamond Certified Qualification

Based on 316 customer surveys, we declare
Window Haven
has passed all rating steps and has earned
The Diamond Certified Award
No. 135
Continuously qualified since August 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

C.C. Verified Customer Name
"They provide a good product, a good service, and they're knowledgeable. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Window Haven
572 Martin Avenue, Suite A
Rohnert Park, CA 94928
(707) 347-2400
(800) 450-0822
(707) 347-2440 fax

Mon – Thu: 7:30am – 12pm; 1pm – 4:30pm
Fri: 7:30am – 12pm; 1pm – 3:30pm
Sat: By Appointment

Serving the Entire San Francisco Bay Area

Bob Haven, Owner
40
4
Marvin Authorized Installing Retailer
776054
Liability Insurance, Workers' Compensation
Better Business Bureau
1994
Replacement of Windows and Doors, Windows and Doors for New Construction
Cascade, Hy-Lite, Integrity, International, Marvin, Milgard, Petdoor Design, Velux Skylights
Residential
10-Year Warranty for Workmanship Lifetime Warranty for Vinyl Products, Other Product Lines Vary
Sonoma Windows

Photo & Video Gallery

Survey Responses For

Window Haven

Window Haven: Average 9.2 out of 10 based on 316 unique customer surveys of customer satisfaction.
C.C. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide a good product, a good service, and they're knowledgeable. "

"They provide a good product, a good service, and they're knowledgeable. "

Albert S. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The customer service and the follow-up were excellent."

"When they give you a date, they always show up by then, and they are always on time. If something went badly, Bob would call and say there was a complication with their services. They are normally on schedule and do a very good service."

Charles O. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I tell everyone I know to use them. "

"I liked the overall quality."

Lindsay H. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They went above and beyond to try to helps us with our window situation. "

"They're super friendly, knowledgeable, and they seemed trustworthy. "

Lynda A. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were in and out. "

"I liked that they cleaned up after themselves. "

Michael M. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a quality-minded company. "

"They were punctual, they followed through, and they were really helpful when they installed my windows. I've had nothing but success using them. They're great to work with, and I liked the people who work there. They did a great job."

Michele M. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were recommended by another friend of mine, and I would recommend them fully to anyone else as well. They did a great job. I loved the installer. He came back multiple times to fix anything that went wrong, and it was just great. "

"They did a good service. The windows look great. They're efficient. I left a comment on Yelp about them as well. "

Michelle E. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job with the installation process."

"They did exactly what they said they would do. They were competent."

Scott M. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're quick, on time, and they do a nice job. "

"They were really friendly on the phone, they did more work than was required of them, and they had no problems. They did a great job. "

D.D. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Bob is very thorough, and he will spend as much time as it takes to go over details. He is just so helpful, thorough, and knowledgeable. He always goes above and beyond."

"They are quick to respond."

G.H.C. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very helpful, and they go out of their way to help you in any way that they can."

"I refer all of my business to them, and everyone has been very happy with them. I have been very satisfied with all of the purchases I have made with them."

Alicia R. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very happy with the work that they did."

"The service, they did a good job. Everything was fine."

Angela M. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was completely satisfied with the doggy door that they put in for me. Even thought it was expensive, it was well worth it."

"They came when they said they would come, and it didn't take a lot of time. They were courteous, and they did a great job."

Anthony C. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did exactly what they said they would do for a fair price."

"They were honest, and they did the work that I asked them do, properly."

Caroline M. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're extremely professional, and they follow through."

"Their professionalism, they were very careful about what windows they put in and the condition of the shipment, so that we were satisfied."

Chris G. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Time-wise, they were very punctual, they did really wonderful work, they cleaned up after themselves very nicely, and they were very professional. I would highly recommend them."

"They appeared to be a smaller business, and they had really personalized service."

Gary Y. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're responsive, and they have good pricing. The people they use for installation are very competent and efficient."

"The product, Window Haven was the only place where we could find the product that we were looking for. They were great. I've recommended them to several people."

Janet K. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're incredibly honest and reliable. They really helped us out when another window company just went out of business and left us hanging. They went above and beyond to make sure our project was completed. I would highly recommend them."

"They're really great, very professional, and they know what they're doing. They're up to date on building codes, and they're also very personable. Their quotes are accurate, their employees are great, and they stick to their schedule. They're the kind of people you want to have working in your home. "

John F. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, high quality, and they have good prices."

"The price"

John T. Verified Window Haven Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a family run business, and they did a good job. They took care of everything, they did a great job, and they were very reasonably priced."

"All of it, they really didn't miss on anything."