Question 1

How long will my job take to complete?

Accepted Answer

"That depends on the weather, the condition of your roof, the roofing materials you choose and the city in which your house is located. Different materials take longer to install, and some cities have inspection processes that take much longer than others. Depending on the time of year and the size of the job, it can take anywhere from one week to one month. We’ll give you an accurate timeframe during the estimate process."

Question 2

How long will my new roof last?

Accepted Answer

"It varies depending on the type of roof. For example, the average lifespan of an asphalt composition roof is 25 to 30 years, but a stone-coated metal roof can last a lifetime."

Question 3

Will you help me choose a roofing material and color?

Accepted Answer

"Absolutely. When we come to your home to perform the initial estimate, we’ll show you all the available products and give you brochures so you can see the different color options. It can be difficult to look at a picture of a roofing system and visualize what it’s going to look like on your house, so we always give our clients a list of homes in their neighborhoods so they can see different roofing styles in person."

Question 4

Can you help me understand the warranty coverage on my new roof?

Accepted Answer

"Yes. Most roofs come with lifetime manufacturers’ warranties, but all those warranties are prorated, so we’ll sit down with you and explain exactly how that works. Some manufacturers will prorate their warranties after five years, in which case you’d have to pay for any necessary repairs. Also, the older the roof, the more the homeowner is expected to contribute. But some warranties offer up to 50 years of non-prorated coverage, so if you keep up your end of the warranty and the roof is installed according to the manufacturer’s written specifications, everything will be covered. We’re certified in many of the products we offer, so we’re able to offer extended warranties."

Question 5

Can I walk on my metal roof?

Accepted Answer

"Yes. When stone-coated steel roofs were first introduced 20 years ago, you had to walk on them in certain places so you didn’t dent the roof or make a shoe impression on the tiles. But now, you can walk on a metal roof and not have to worry about where you step."

Question 6

Does my metal roof require special maintenance?

Accepted Answer

"There’s always some type of maintenance associated with any roof, such as keeping gutters clean, periodically sweeping valleys and resealing flashings. However, metal roofs are considered to be virtually maintenance-free."

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